Administrador avanzado II

An administrator wants to determine if brute-force password attacks are being used against the org. A brute-force attack is when multiple password combinations are attempted in a short time period. Where should the administrator look for more information?. Connected Apps OAuth Usage. O User Field History Tracking. Event Manager. Login Forensics.

Users are reporting that it takes a long time to load a Salesforce record page in Lightning. What are three options available to the administrator to help with this issue?. Convert all Process Builders to Flows. Move some page components behind a tab. Reduce the number of related lists displayed. Deactivate unnecessary validation rules. Remove some of the fields displayed.

A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested. What permission should be reviewed to determine if it is missing from the administrator user or profile?. API Enabled. Modify Metadata Through Metadata API Functions. Deploy Change Sets. Create and Upload Change Sets.

Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account. Which three things should the administrator do to resolve this issue?. Have the users refresh the Account page so they get the current Process Builder. Deactivate the Process Builder in production. Review the Error Email for the Process Builder and rectify the issues. Fix the Process Builder in a sandbox and migrate the change to production. Manually make the updates to the Account as the logged-in user.

Cloud Kicks (CK) has introduced its new Alpha Shoe line. Customers create cases from CK's website. Managers receive a report of all cases created last week. Managers would like a way to easily see in the report if the customer refers to the new shoe line in the case subject. How should the system administrator modify the report to meet this request?. Build a row-level formula. Show Unique Count on Subject. Add a cross-filter and a 'with' sub-filter. Change the format to a joined report.

On the Contact record, if a contact has the value of 'CEO' in the Title field, the administrator wants to require the users to also put a phone number in the Phone field. What formula should the administrator put in the Error Condition Formula of a validation rule to enable this?. Title = 'CEO' && NOT(ISBLANK(Phone)). Title <> 'CEO' && ISBLANK(Phone). Title <> 'CEO' && NOT(ISBLANK(Phone)). Title = 'CEO' && ISBLANK(Phone).

An administrator at Cloud Kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records. Which two ways should the administrator troubleshoot this issue?. Change the user experiencing the issue to the System Administrator profile. Log in as another user and run the flow. Open the flow in Debug mode and Run the Flow as another user. Execute the flow in Rollback mode.

The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing in unexpected ways. What could be the cause of the changes to routing?. The flow precedes assignment rules; workflow rules are after assignment rules. Assignment rules no longer reference the correct fields. The old workflow rules are still active and impacting routing. Multiple automation tools have been used and the automation is executed ina different order.

AW Computing has a new requirement from its security team where audit information relating to an account must be recorded in a new custom object called Audit. Audit records need to be preserved for 10 years and only accessible by the audit team. What relationship should be used to relate the Audit object to the Account object?. Master-Detail. Lookup. Many-To-Many. Self.

The accounting team at Universal Containers is looking to roll out two new custom objects: a parent Invoice object and a child Payment object. Whenever a Payment record is created, the Invoice object should be updated to reflect the current outstanding value of the Invoice. What should the administrator do to build this functionality?. Create a lookup-relationship on the Payment with a Roll-up Summary field on the Invoice. Create a lookup-relationship on the Payment and a workflow cross object field update. Create a master-detail relationship on the Payment and a workflow cross object field update. Create a master-detail relationship on the Payment with a Roll-up Summary field on the Invoice.

Ursa Major Solar customer records have a lot of fields and Lightning components to give users a variety of information and available functions. Recently, users have noted that their pages take a long time to load and it's starting to negatively impact their experience. What should the administrator do to help diagnose where improvements can be made?. Review the debug logs from the Developer Console. Use the Apex debugger while loading a customer record. Check the debug logs found in the Environment section of Setup. Click Analyze from the Lightning App Builder toolbar.

Cloud Kicks has Service and Sales Manager roles that need to be able to see all Accounts. Currently, they each have their profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams criteria. What should the administrator do to allow the Service and Sales Manager to see all Accounts?. Configure a custom profile for each manager that gives them View All on Accounts. Set the organization-wide default for Accounts to Public Read Only. Create a permission set with View All to Accounts and assign it to the Service and Sales Managers. Move the Service and Sales Managers higher in the role hierarchy.

AW Computing is conducting an audit and wants to understand how many objects have been shared as public externally. Which tool should the administrator use to quickly obtain this detail?. Object Manager. Security Health Check. Setup Audit Trail. Session Security Settings.

Cloud Kicks wants to implement multi-factor authentication (MFA) to help better secure its Salesforce org. Which two options should the administrator consider to use MFA? Choose 2 answers. Username and Password. An Encryption Key. A Security Token. An Authentication App.

The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order. How should the administrator configure the field updates to ensure the proper order?. Create a process with three criteria nodes and stop after each action. Create a workflow rule with three field updates entered in the correct order. Create a single flow and perform the updates in the correct order. Use Workflow for the first, process for the second, and flow for the final update.

AW Computers has created a custom field called Government ID on a custom object. Most users with a custom Sales profile should be unable to access this field. A select group of Sales users called the Institutional Team should be able to access the Government ID field via reports. How should an administrator accommodate this request?. Configure a report type with the Government ID field. Assign this report type to the Institutional Team via a permission set. Create a permission set with Read access to the field. Assign the permission set to the Institutional Team. Make a report with the Government ID field included. Share this report to the Institutional Team in a public reports folder. Mark the field as Read Only on the sales profile. Create a permission set to re-enable reporting for the Institution Team.

AW Computing wants to create a process to assign accounts to different salespeople based on the annual revenue of the company. The administrator has decided to create a flow. Which two considerations should the administrator make sure to remember when creating the flow?. Update Record elements should be placed inside the flow loop. Update Record elements should be placed outside the flow loop. Use a Get Records component instead of hard coding record IDs. The running user of a flow is the user that last saved the flow.

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log in. The administrator would now like to look at how many users have successfully used it since it was rolled out. What are two ways the administrator can get this information?. Run a session setting report, specifying login methods by user. Open the Login Access Policies in Setup which shows how many users are using MFA. Create a new view in Identity Verification History, specifying Method. Export Login History and filter based off of Authentication Method Reference.

Cloud Kicks (CK) has deployed several new custom apps that use Lightning web components. The administrator is now concerned that they may need to make some adjustments to CK's org to make it more secure. Which tool should the administrator use to expose possible security risks within a Lightning web component?. Self-signed Certificates. Salesforce Optimizer. Health Check. Master Encryption Keys.

The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are kicked back to the initial screen after clicking finish. What should the administrator do to fix this?. Add a trigger to redirect the user to a new page. Create a new flow to redirect the user when the other flow finishes. Use a Lightning action to redirect the user. Update the flow with a local redirect action.

The distributors at Cloud Kicks are eligible for support based on a specific service contract. How should the administrator show this in Salesforce?. Turn on Service Cloud. Build a new custom object. Add a service contract to the record. Use entitlement management.

The administrator at Cloud Kicks (CK) is troubleshooting why users are missing expected email alerts from an automated process. The investigation shows that CK is hitting its daily limit. What should the administrator review to resolve the issue?. Outbound Messages. Notification Delivery Setting. Email Logs. HTML Email Status Report.

Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit information. These records should be visible to a sales rep's manager but hidden from their colleagues. How should an administrator adjust NTO's sharing model to ensure the correct amount of confidentiality?. Use validation rules targeting the logged-in user. Grant access using hierarchies via the sharing settings. Create sharing rules for each manager based on the record owner. Add View All access for the object via the manager's profile.

An administrator at Universal Containers has been asked to configure product schedules. What should the administrator consider before enabling this feature?. To remove a product schedule completely, remove it from the standard price book. Line Item Schedule is unavailable in Process Builder and Workflow. Customizable product schedule page layouts cannot be modified. The Product Schedule is unavailable in Process Builder and Flow.

Cloud Kicks needs to track auto-assigned government-issued identification numbers for its customers. The security team requires that the identification number cannot be changed by users and must be masked when displayed, except the last two digits. Which two recommended configurations should the administrator create?. Set Read-Only Field-Level Security in the user Profile. Use a field with Classic Encryption. Assign a permission set to limit field visibility. Remove the field from the page layout.

An administrator is asked to create a report to calculate the year-over-year change in the dollar amount of a company's opportunities. What reporting tool should be used to complete this request?. A custom summary formula with PARENTGROUPVAL function. A row-level formula to compare amounts grouped by year. A custom summary formula with the PREVGROUPVAL function. A joined report with two report blocks for each year.

The sales manager at Cloud Kicks wants a way to report on information from a form their clients fill out during the sales cycle. Once a form has been submitted, the client is unable to access it. This form may need to be filled out more than once during the sales cycle. There are more than 30 fields on this form, and the sales team needs to be able to see what changed from one submission to the next. Which two options should an administrator use to solve this scenario? Choose 2 answers. Create custom fields. Create a custom object. Create Report Summary Formula. Enable Field Tracking.

Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible. What should sales reps do to ensure their quotes and opportunities reflect their sales?. Use the products related list to associate the different configurations with the opportunity. Update the Amount field with the most likely purchase price. Create new opportunities for each quote request. Change the forecast category to omitted for all except the most likely to be purchased. Create a new quote record for each of the different product configurations. Sync the most likely to be purchased back to the opportunity. Update the quote record each time the customer requests a different product configuration, and click the sync button to update the opportunity.

Northern Trail Outfitters has many users set up as system administrators to perform Salesforce Administration. Which two functions would a delegated administrator be able to perform in order to help the existing Salesforce Administrator? Choose 2 answers. Set up users and password management. Manage custom objects and customize nearly every aspect. Make updates to permission set configurations. Configure updates to sharing rules.

An administrator has been tasked with creating a new custom field on the Account object called Government Number. The compliance department has determined that this field contains sensitive information and needs to be encrypted using Classic Encryption. How will this impact users when reading, editing, or reporting on Accounts?. Users will need the View Encrypted Data permission to edit the field. Encrypted fields can be added to a list view and rule filters. Users with the View Encrypted Data permission can see the field, regardless of Field-Level Security. Encrypted fields are unable to be used in report criteria or list views filters.

Cloud Kicks wants its sales reps to always use the same full zip code format with a hyphen where applicable. What should the administrator implement to help ensure consistent formatting?. Create help text instructing the users how to update the field. Create a Quick Create function for the sales reps to use. Create a validation rule that limits the number of characters. Create a REGEX formula to use in a validation rule on the field.

An administrator has a request to write a report listing accounts that have sales from this year and that have a completed activity in the last 30 days. What reporting feature should the administrator employ to provide only the list of accounts, without listing the details of the opportunities?. Joined Report. Filter Logic. Summary Report. Cross-Filter.

An administrator is trying to deploy a change set from a newly upgraded sandbox source org with new features to a destination sandbox org on a previous release. Some metadata in the change set cannot be deployed because they've changed between releases. What should the administrator do to deploy the changes to a sandboох?. Submit a ticket to Salesforce to update the source org to the latest release. Refresh the sandbox destination org and then deploy the change set.. Create a new sandbox on the new release version and deploy the change set to the new org. Make the changes manually through the user interface in the source org.

Northern Trail Outfitters requires the sales user to input a use case before moving the opportunity stage to qualified. A consultant has reviewed the business requirement and ran a report to check the state of data completion. When pulling a report for opportunities in the qualified stage or beyond, it appears that only 30% of records have a use case filled out with varying text strings. What should the administrator recommend?. Make the Use Case field editable to all sales profiles and write a record-triggered flow that populates the Use Case field when an opportunity is closed. Create a quick action with the Use Case field in the layout, and add it as a Lightning component. Create a validation rule and add the Use Case field to the Stage Guidance in Path. Make the Use Case field required on the Opportunity layout and assign layout to all sales profiles.

An administrator would like to know if any other administrators or delegated administrators are using the Log In As a User feature. Where should the administrator look?. Login History. Grant Account Login Access. Setup Audit Trail. Connected App Usage.

The administrator at Cloud Kicks is evaluating the capabilities of Schema Builder to create custom objects and custom fields. The administrator likes the user interface of the Schema Builder, as opposed to the new object and field wizards, but also notices some limitations. What needs to be configured from the object manager instead of Schema Builder?. Add custom fields to the page layout. Make available for Customer Portal. Allow Reports and Activities. Enable field history tracking.

An administrator is planning the release process for the year. The team will be using change sets to process deployments to production. Which three best practices should be considered? Choose 3 answers. Plan your deployments around the production and sandbox maintenance schedules. Be sure to test only after business hours the day after deployment. Use matching names for global publisher layouts and Outlook publisher layouts. Make sure to deploy all dependent components. Make sure change sets are limited to 10,000 files.

Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be working with sales one day and service the next. CK is implementing new Lightning record pages for each department so that they view records in a way that makes sense for each department. How should the administrator ensure this is configured correctly?. Adjust the profile of the backup users each day to align with the proper access they require. Configure one app per department and activate record pages for each app. Allow the backup team users to update their own profile with Delegated Administration. Create permission sets for each department and assign them to the backup team users.

Sales reps and partner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit field on the Opportunity object is available to sales reps and is hidden from partners using Field-Level Security. Which two features should the administrator use to fulfill this request? Choose 2 answers. Organization-Wide Defaults. Profiles. Record Type. Permission Set.

The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce. What tool should the administrator use?. Mass Update. Quick Create. Data Import Wizard. Bulk API.

AW Computing wants to embed a report chart on the Account record page that shows the value of closed sales for that account. The chart should be limited to users in the Sales Manager role on the Account record pages. How should this be accomplished?. Filter component visibility for the Sales Manager role. Filter component visibility for the Account ID. Create a new page layout for the Sales Manager role. Create a new report and assign it to the component.

Ursa Major Solar has a junction object that connects Bots with Solar Panels. The administrator needs users to be able to see all the solar panels that a bot is related to. Users already have access to the Bot and the junction, but not the Solar Panel object. What access does the user need to be able to see the solar panel records?. Read permission is required on at least one master record. Create permission is required on both master records. Access permission is not required on either master record. Read permission is required on both master records.

After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis. How should the administrator acquire this data?. Create a list view of Account History and print using the Printable View action. Use the Data Export Service in Setup. Query and export the AccountHistory object using Data Loader. Createa report of Accounts and export it to Excel.

Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time. Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience. What should an administrator recommend?. Implement Service Console. Create a screen flow to pull all related opportunities onto one page. Configure Split List Views. Enable Subtab Record Browsing in the Setup menu.

An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports. Which three recommendations should the administrator make? Choose 3 answers. Unselect the recycle bin in the object export option. Reduce the amount of objects per export. Request a backup file every 5 days. Keep deleted record counts to a minimum. Deselect 'Include images, documents, and attachments' in the export.

The Cloud Kicks administrator wants to open up opportunity sharing to directors who oversee regional managers so they can access records to assist regional managers. What sharing mechanism should be used?. Sharing Rules. Manual Sharing. Role Hierarchy. Organization-Wide Defaults.

DreamHouse Realty manages its accounts and contacts in Salesforce using a B2C account model. The business has requested that third-party loan advisors be tracked in Salesforce along with the customers they work with. How should the administrator track third-party financial advisors and the customers they work with?. Set up Contacts to Multiple Accounts for loan advisors. Use a B2B Account Model to track loan advisors' customers. Use a Hierarchical lookup on Contact to track loan advisors' customers. Create a Hierarchical lookup on Account to track loan advisors' customers.

The operations team at Ursa Major Solar (UMS) currently tracks installations using a spreadsheet. The information captured includes customer name, address, purchase and installation dates, configuration specs, and additional installer instructions. UMS's CEO would like to Salesforce to track this information instead. Which action should the administrator take to meet this requirement?. Use Lightning Object Creator to create the object and also import the data. Use Object Manager to create the object and also import the data. Use Schema Builder to create the object and also import the data. Use Salesforce REST API to create the object and also import the data.

Cloud Kicks (CK) wants the forecast numbers to be shown by territory regardless of who owns the record. CK also wants a way to forecast based on role hierarchy. Which three options should an administrator recommend?. Enable Territory Forecast. Make a custom field to track the amounts for Territory and Hierarchy Forecast. Have the user select the forecast type listed under the Forecast Type in the Display Settings. Enable Role Hierarchy Forecast. Modify the Territory Forecast to match the Hierarchy Forecast model.

At Ursa Major Solar, there is an account owned by a user with the role of Galaxy Manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can access the account. What is the reason only one user can see the account record?. Role Hierarchy. Manual Sharing. Criteria-Based Sharing. Account Teams.

The administrator at Cloud Kicks built a flow in a sandbox. After testing and validating the flow, the administrator plans to promote the flow to the production environment with a change set. Which three considerations should the administrator be aware of when moving flows with a change set? Choose 3 answers. All flow dependencies are automatically added to the change set. Flows are automatically activated upon deployment. Deploying or redeploying a flow with change sets creates a version of the flow in the destination org. Flow allows only one version of the flow when deployed with a change set. Flows deployed are inactive and need to be manually activated.

Which two ways can an administrator review the page performance for a Lightning record page? Choose 2 answers. Pages Menu. Analyze Button. Activation Button. Lightning Usage App.

Ursa Major Solar allows accounts to apply for loans to purchase solar panels. Financial information will be stored in a custom object. Only finance team members should see the related financial information about the account. What kind of field should the administrator create in the custom object?. Master-Detail Relationship. Lookup Relationship. Hierarchical Relationship. External Relationship.

What should an administrator do to keep secure fields protected in email templates?. Set up an approval process for email alerts. Use classic encrypted fields. Implement GDPR. Remove the fields from the email.

Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK's B2C customers are employed at its larger customer accounts and should be tracked under both. Which two options will CK need to use to manage its customers' ccounts?. Opportunity Contact Roles. Person Accounts. Contacts to Multiple Accounts. Leads.

The administrator at Cloud Kicks noticed that a before trigger, which handles saving the original version of a record to an external database, fails. However, a flow configured for fast field updates runs successfully. How should the administrator advise the developer?. A validation rule could be preventing records from ever meeting the conditions in the trigger. Record-triggered flows that are configured to run before save execute prior to all before triggers. The code could be trying to create duplicates in the archive when it is unable to. The trigger is writing the data to the wrong place in the external data archive.

Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain fields are updated, the Case Owner is notified by email. What should the administrator use to email the Case Owner?. Before Save Flow. Outbound Message. After Save Flow. Email-to-Case.

The security department at AW Computing wants to prevent users from exporting more data than they need. Included in is limiting records containing sensitive information, such as bank accounts and Personal Identifiable Information (PII). Which feature should an administrator recommend to help limit what data is exported?. Salesforce Shield. Export Data Settings. Salesforce Platform Encryption. Muted Permission Sets.

An administrator is using the Dev Console Log Inspector to troubleshoot a Process Builder. What event type should the administrator look for in the event column?. Event types beginning with AUTOMATED_. Event types beginning with WORKFLOW_. Event types beginning with FLOW_. Event types beginning with PROCESS_.

Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe. What feature should the administrator configure?. Enable the Case Feed. Define data categories and visibility. Setup record types and page layouts. Create article types.

The sales agents at DreamHouse Realty have a profile that allows them to import records for a custom object called House. The agents only need to make imports occasionally and typically import around 100 new records at a time. What tool should the sales agents use to upload records?. Bulk API. Apex Code. Data Loader. Data Import Wizard.

What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?. Workflow Rule Field Change. Batch Update. Before Save Flow Trigger. Screen Flow.

DreamHouse Realty recently learned that the major listing service it utilizes can accept messages to a specific endpoint. The realtors want to utilize this to be able to quickly update the listing price on properties after it has been approved. What automation tool should the administrator configure?. Platform Event. Flow. Process Builder. Email Alert.

Cloud Kicks needs to create 10 separate environments for various projects. A developer sandbox has been created with the necessary configuration and data. The administrator needs to create 10 new environments with the same metadata and data for each user. What should the administrator do to meet the requirements?. Use clone a sandbox option from the existing sandbox. Use a scratch org definition to copy the existing sandbox. Use a template to create a developer sandbox from a full sandbox. Use refresh sandbox without Auto Activate.

When should an administrator apply a permission set to a user or group of users versus configuring the user's profile with the necessary access?. When an organization has opted out of using the standard profiles and creates custom profiles. When an organization's sharing model is too broad and they need to restrict access beyond what their sharing model and existing profiles provide. When a user is part of a team with an assigned profile that covers the majority of their needs but requires just a little less access than the rest of their team. When a user is part of a team with an assigned profile that covers the majority of their needs but requires more access than the rest of their team.