Test DF SN V1.0 P2

In CI Class Manager, which action most directly reduces downstream technical debt when introducing a new CI specialization?. Extend a baseline class and inherit attributes. Create a parallel custom base class for the specialization. Clone an existing child class and delete unused attributes. Attach custom fields directly on cmdb_ci.

You need to track SBOM/package data for application CIs. Which two ingestion patterns are aligned? (Select 2). Service Graph connectors for observability/dev tools. Dynamic CI Group imports. Manual updates by service owners. Application file inventory via Discovery patterns.

Tag-based Service Mapping is appropriate when?. No one can provide service owners. You lack any tagging standards. You only have on?prem with no HTTP/S endpoints. Cloud tags reliably denote entry points and ownership.

Agent Client Collector (ACC) adds which ingestion advantage over agentless discovery?. No installation effort. Faster ping sweeps. Software utilization metrics per endpoint. Network topology mapping.

What's the safest way to delete stale CIs from a source system via multi-source reconciliation?. Rely on users to close incidents referencing them. Delete directly from cmdb_ci via scheduled job. Use Data Manager retirement policies. Disable IRE to allow hard deletes.

To connect discoverable and non-discoverable data reliably, which two are key? (Select 2). Choice lists localized per team. Manual updates by Tier-1 agents. Reference to foundational data (users, groups, locations). Consistent identifiers/keys across sources.

Which import approach best prevents [class drift] during bulk loads?. Let users reclassify post-load via list edit. Allow IRE to infer sys_class_name from attributes and validate outcome. Transform Map sets sys_class_name and validates allowed classes. Temporarily disable class hierarchy enforcement during processing.

When should you prefer Import Sets + Transform Maps over IntegrationHub ETL?. When native connectors exist in the Store. When orchestrating multi-stage pipelines with dependencies. For ad-hoc, one-time loads with simple transforms. When you need reconciliation policies.

You must enrich servers with [Support group] from a CSV keyed by serial number. Which field should be the join key in the transform?. Location. Display name. Manufacturer. Serial number.

Which discovery pattern choice best maps a three-tier web app for Application Services?. Horizontal discovery only on subnets. Top-down mapping from entry URL to app/mid tiers and DB. Manual creation of relationships on the Business Application. Dependency View approximations from incidents.

Which metric is NOT one of the six core CMDB Health metrics?. Timeliness. Correctness. Approvals. Completeness.

Which dashboard primarily helps identify missing required attributes across classes?. CMDB Health Dashboard. CMDB and CSDM Data Foundations Dashboard. Unified Map. Query Builder.

Which two actions directly reduce duplication in the CMDB? (Select 2). Increase Discovery frequency. Use the Duplicate CI Remediator with templates. Configure IRE identifiers properly. Enable CI autofill on forms.

What governance artifact defines who owns data quality for each class?. CAB calendar. Incident priority matrix. RACI. Service catalog taxonomy.

Which role is responsible for overall CMDB strategy and policy?. Problem Manager. Change Manager. Service Desk Manager. Configuration Manager.

Which metric set belongs to the Correctness scorecard?. Duplicates, Orphans, Staleness. Required, Recommended. Audit pass rate only. Compliance exceptions only.

Which query would find servers missing a Support group?. De-dup template. Query Builder with filter Support group is empty. Discovery IP scan. Unified Map path search.

To auto-populate L2 relationships for services discovered in cloud tags, you would use?. CMDB Data Manager. Tag-based Service Mapping. CMDB Health inclusion rules. Duplicate CI Remediator.

Which action reduces orphan CIs over time?. Disable reconciliation. Delete all unknown CIs. Improve Service Mapping coverage. Lower staleness threshold.

Which dashboard provides playbooks to remediate data issues quickly?. Service Portfolio. Change Calendar. CMDB & CSDM Data Foundations. Incident Overview.

What is the main benefit of Service Graph Connectors?. Out-of-box integrations to 3rd-party sources. Incremental transforms in Update Sets. Visual dependency maps. Managing CMDB Health KPIs.

Which statement about custom CI attributes is TRUE?. They should be justified by concrete use cases and health KPIs. They require Discovery credentials. They are ignored by IRE. They must be added on the base CMDB table.

Tag-based and ML-powered mapping are capabilities of?. Service Mapping. Discovery. CMDB Health. Unified Map.

Which is a key benefit of adopting CSDM?. Unlimited custom tables. Less need for governance. Skipping discovery forever. Standardized service modeling across products.

Non-discoverable attributes like support group should be populated?. Never. Only by Discovery. As a post-ingest enrichment step. Only during audits.

Which KPI detects records with missing required or recommended fields?. Correctness. Cost. Compliance. Completeness.

Which capability of CMDB 360/multi-source CMDB is most valuable during a data conflict investigation?. Creating service maps. Visual comparison of attribute values from multiple data sources. Generating discovery schedules. Exporting CSVs of all tables.

What business outcome does dependency mapping most directly enable?. Password resets. Faster SLA creation. Change impact analysis. User onboarding.

To avoid technical debt during ingestion?. Create custom base classes. Bypass the IRE. Normalize to OOB classes and use IRE. Disable reconciliation.

What does the Duplicate CI Remediation Wizard help you do?. Change reconciliation priorities. Schedule discovery probes. Create new classes. Manually merge or delete duplicate CI records.

How does IRE prevent duplicates at insert time?. By running identification rules before insert. By ACLs. By staleness audits. By Unified Map constraints.

Who typically owns CMDB governance and policies?. Request Fulfillment Manager. End User. CMDB Manager/Administrator. Service Desk Agent.

Which CSDM domain captures and assesses new ideas against strategy?. Ideation & Strategy. Build & Integration. Design & Planning. Service Delivery.

Which workspace centralizes CMDB Health, Data Manager, and remediation tasks?. App Engine Studio. Change Workspace. Incident Workspace. CMDB Workspace.

What is the BEST way to prevent low-priority sources from overwriting trusted data?. Use Unified Map filters. Shorten staleness thresholds. Configure reconciliation definitions with attribute precedence. Run De-dup Wizard daily.

You need a new CI class for a proprietary appliance. What is the leading practice?. Create a brand-new top table. Use a dynamic CI group instead. Store it as a Business Application. Extend the closest OOB class and use IRE.

Which rules decide whether incoming data updates an existing CI or inserts a new one?. Transform maps. Identification rules. ACL rules. Update sets.

ACC adds unique value by collecting?. Only network routes. Only virtual topology. Only discovery schedules. Software usage and real-time endpoint config.

Which action protects attribute truth from low-quality sources?. Incident SLAs. Discovery credentials. Reconciliation rules per attribute. Unified Map filters.

Saved queries from CMDB 360 can be used to?. Create ACLs. Build custom reports and filters. Change identifiers. Schedule Discovery.

You need to expose a new attribute to IRE matching for a child class. What should you configure?. A reconciliation job. An identification rule entry for that class. A duplicate remediation template. A health inclusion rule.

Which view helps validate whether recommended fields are populated?. Compliance exceptions. Unified Map. Correctness scorecards. Completeness scorecards.

Which is a risk of bypassing IRE during bulk loads?. Inaccurate incident SLAs. Broken ACLs. Creating duplicate CIs. Slower UI rendering.

Business Service Offerings live in?. Design & Planning. Foundation. Service Delivery. Service Consumption.

Which product discovers devices agentlessly using IP ranges, probes and sensors?. Agent Client Collector (ACC). Service Mapping. ServiceNow Discovery. IntegrationHub ETL.