Test DF SN V1.0 P6

A CMDB Administrator knows that the CMDB Data Foundation Dashboard is a resource to monitor and improve data quality. What is a benefit of this dashboard?. Provides the ability to configure health-related metrics. Provides key health related metrics to make decisions. Provides the ability to resolve certification policy tasks.

A CMDB Manager uses CMDB 360/Multisource CMDB to maintain and improve CMDB quality. Why would the Manager use CMDB 360/Multisource CMDB?. To identify CI attributes from multiple data sources. To ingest data from multiple data sources using Service Graph Connector(s). To ingest data from multiple data sources using Import Set(s). To populate the CMDB from multiple data sources.

The Configuration Management team wants to confirm that all servers in the CMDB actually exist in the data center. Which CMDB Data Manager policy type would the team create?. Attestation. Delete. Retire. Archive. Certification.

A CMDB Administrator has a number of similar de-duplication tasks that need to be remediated in bulk. How does the Administrator achieve this?. Configure and run a custom de-duplication background script. Create and run a de-duplication template. Create de-duplication tasks manually and remediate each. Utilize the Duplicate CI Remediator Wizard.

The CMDB Configuration Management team wants to manage de-duplication tasks generated from data ingested into the CMDB via the Identification and Reconciliation Engine (IRE). In which area of the CMDB Workspace can they locate these de-duplication tasks?. Important actions tile under the Home tab. Total status tile under the My Work tab. CMDB feature adoption tile under the Insights tab.

A Configuration Management team has decided to start taking advantage of the CMDB 360/Multisource CMDB functionality. Which system property must be enabled?. glide.identification_engine.multisource_enabled. glide.identification_engine.multisource.query.max.limit. glide.identification_engine.multisource_cmdb_ci_enabled. glide.identification_engine.multisource_non_cmdb_ci_enabled.

A Configuration Management Governance team is transitioning from utilizing legacy CMDB status fields to CSDM life cycle status fields. Which table can be modified?. Life Cycle Stages [life_cycle_stage]. Life Cycle Mapping [life_cycle_mapping]. Life Cycle Controls [life_cycle_control]. Life Cycle Stage Status [life_cycle_stage_status].

A CMDB Administrator has imported data into the ServiceNow CMDB from a third-party source using a Service Graph Connector. The Administrator wants to review specific field to field mappings for the import. Which feature will show that information?. Integration Hub. CMDB Integrations Dashboard. IntegrationHub ETL.

A CMDB Administrator is considering whether to start using the playbooks provided on the CMDB Data Foundation Dashboard. What are the benefits to support the decision to leverage this feature? (Choose 2 options). Offers insight into the downstream impacts of poorly performing metrics. Offers remediation templates to improve poorly performing metrics. Offers remediation options to address and improve poorly performing metrics. Offers automated scripts to resolve poorly performing metrics.

A CMDB Administrator is managing group data from both the CI Class Manager and a Technical Service Offering for a specific class. CI Class Manager: Managed by Group = Enterprise IT Services. Technical Service Offering: Managed by Group = Windows Support. Change Group = Change Management Team. What would be the Managed By Group for CIs from this class based on the configured values?. Enterprise IT Services. Change Management Team. Windows Support.

A CMDB Administrator, viewing the CMDB Data Foundations Dashboard, notices the Unique Locations Result percentage low. What is the recommended process from the associated playbook to correct this issue?. Retain the location that matches the organization's standard naming convention, and delete the duplicate without further validation. Review both locations, update CIs with the correct location and delete the duplicate location. Keep both locations as either can be used as a valid alternate location. Use the Duplicate CI Remediator to merge the duplicate location records.

An Asset Manager wants to ensure that Asset records and CI records are kept synchronized automatically. How does the Manager do this? (Choose 2 options). Ensure that the business rule to update Asset fields on change on the CI table is active. Ensure that scheduled jobs are run during off-business hours to ensure that sync happens. Ensure that the business rule to update CI fields on change on the asset table is active. Ensure one-to-one physical mapping between Asset and CI.

The Configuration Management team has successfully developed a healthy and trusted CMDB. They have integrated discovered infrastructure data, accurately referenced non-discoverable data (such as change and support group information), and made the CMDB service-aware using Service Mapping. Which field on a Change Request form is automatically populated after a CI is selected that references an appropriate change group?. Managed by Group. Change Group. Assignment Group. Support Group. Assigned to.

A Windows administration team wants a grouping of CIs using CMDB groups. Which methods can be used? (Choose 2 options). Tag-based queries. Encoded queries. Scripted queries. Saved queries.

A CMDB Administrator wants to configure IRE rules for the CMDB. The CMDB Administrator opens CI Class Manager and sees the Health Inclusions Rules tab available under a CI Class. How are these rules utilized by the IRE?. To narrow the scope of CIs Included in the identification process. To reduce the data ingested into the CMDB. To reconcile specific attributes based on data sources.

A health organization must track certain data (for example, regulated patient information) and its relation to Business Applications. Which action does CSDM recommend to meet this goal?. Work with the Database administration team to classify the data on each database that holds patient information, and then use Relationships to map that back to the Business Application. Create fields on the Business Application record to mark the Business Application as containing patient information, and then ask the Business Application owner to mark the application as having patient information or not. Create an Information Object to represent the patient information, and then link it through a relationship to the Business Application after consulting with the Application owner.

A data center has many servers. The CMDB Administrator wants to confirm that all servers exist. Which Data Manager policy type does the Administrator implement?. Promotion. Verification. Attestation. Certification.

A ServiceNow Administrator needs to create multiple new classes in the CMDB but wants to follow ServiceNow's best practices for naming CMDB tables to prevent technical debt. Which is the starting prefix for all custom CMDB tables?. cmdb_ci. u_cmdb_ci. u_ci_cmdb. ci_cmdb.

ServiceNow Event Management significantly benefits from a well-maintained and properly populated CMDB. What are key advantages it provides to Event Management? (Choose 2 options). Mapped services provide visibility to users consuming the service. Binding of alerts to specific CIs. Correlation of alerts to knowledge base articles. Mapped services provide visibility to the business impact of an alert.

A Configuration Manager is managing a CI class in the CMDB. The identification rule(s) needs an update. Where can the Configuration Manager view and configure the existing identification rule(s) for the class?. API Integrations. IRE Application. CI Class Manager. CI Identifiers module.

A hospital has received a new CT Scanner. The inventory management team has created a catalog item doctors can use to schedule patients for scans. What CSDM domain should the inventory management team map the catalog item to?. Design and Planning (Design). Build and Integration (Build). Service Delivery (Manage Technical Service). Foundation. Service Consumption (Sell/Consume).

An Enterprise Architect of a financial services company is working across the enterprise and wants to track their capabilities. Which CSDM 5 domain is used?. Foundation. Build and Integration (Build). Design and Planning (Design). Service Consumption (Sell/Consume). Service Delivery (Manage Technical).

The CMDB Administrator wants to leverage the Staleness metric from the CMDB Health Dashboard - Correctness Scorecard. Which field is used to calculate the duration of this metric?. Last modified on (last_modified). Created (sys_created_on). Updated (sys_updated_on). First discovered (first_discovered). Most recent discovery (last_discovery).

A CMDB Architect intends to populate the CMDB using the CSDM guidance. Which key stakeholders from the organization should be involved in decisions regarding population of the CMDB using the CSDM Crawl Stage?. Business Service Manager, Technology Service Owner. Application Owner, Application Service Owner. Customer Service Manager, Infrastructure Manager.

A CMDB Administrator has taken over management of a ServiceNow instance and has determinated there are multiple deficiencies in the CMDB. During review of the CMDB Data Foundations Dashboards, the Administrator sees that ServiceNow offers Remediation Playbooks. How can Playbooks assist the Administrator in resolving these issues?. Playbooks can automatically track common CMDB issues and output metrics. Playbooks can be installed in the instance to automatically fix issues. Playbooks can help analyze and fix issues.

What is the relationship between an application and a server?. Application > Uses::Used by > Server. Application > Runs::Runs On > Server. Application > Runs on:: Runs > Server. Application > Used by::Uses > Server.

An organization needs to maintain non-discoverable attributes, such as warranty expiration dates, for hardware CIs. These attributes are not updated by automated discovery tools. What method ensures these attributes are accurately maintained for all CIs?. Create a new CI class specifically for non-discoverable attributes. Use the CMDB Reconciliation Engine to update the attributes. Use a scheduled data import to update the attributes from an external source.

A Service Desk Manager wants to leverage the Unified Map to find active incidents or problems for a selected CI. Which panel will give the manager visibility and details?. Overview. Application services. Related items. Attributes.

A Service Portfolio Manager wants to know what Application Services their Business Service Offerings depend on. What stage of CSDM would map this relationship?. Fly. Crawl. Foundation. Run. Walk.

A CMDB Administrator needs to track which CIs and CI classes are missing key data. Which CMDB Health Dashboard scorecard supports tracking this requirement?. Compliance. Correctness. Completeness.

During a CMDB Implementation, a team member is tasked with ensuring the accuracy and completeness of CI data. This person is also responsible for maintaining data quality and resolving discrepancies. Which role is responsible for these tasks?. Service Owner. CMDB Architect. Configuration Manager. IT Asset Manager.

A CMDB Administrator needs insights into how their CMDB is configured according to ServiceNow recommended practice. Which should be used?. CMDB Data Foundation Dashboard. CMDB Workspace. CMDB Health Dashboard. CMDB Data Manager.

A customer wants to model their business applications and would like to capture different types of data that includes Personally Identifiable Information (PII) data. Based on these requirements, which CMDB class needs to be leveraged to achieve this?. Business Capability. API Component. Information Object. Data Classification.

A CMDB Administrator needs to create a new CI class for the Internet of Things (IoT) Sensor in ServiceNow. What are the recommended practices for this specific activity? (Choose 2 options). Install or update the CMDB CI Class Models store application, and verify the class does not already exist. Modify an existing class. Add a new class under an appropriate parent class. Delete an unused class, and replace it with the new one.

A CMDB Data Manager needs to access the ServiceNow platform to create, publish, and manage policies that automate and govern CI lifecycle operations, ensuring the CMDB remains healthy and efficient. Where can the Data Manager do this?. CMDB Workspace CMDB 360 tab. Service Operations Workspace. CI Class Manager. CMDB Workspace Management tab.

Which are business values of CMDB? (Choose 2 options). Collecting and managing financial data. Streamlining incident and change management. Strengthening operational resiliency. Automating maintenance for CI relationships.