Some commons word we use in emails are: reply reply to all forward delete cc (carbon copy) bcc (blind carbon copy) attach.
Email addresses usually have some strange symbols. Now we are going to read their names: "@" "_" "-" "." "/" "\".
Match the bodies of these emails with their responses. Write A, B or C in the central colum. Dear Sharon,
Just a quick note to tell you that the meeting has been arranged for Monday next week at 9 a.m. All the trainees are expected to attend.
I look forward to seeing you there.
Kind regards. Dear colleagues,
The fire alarms are going to be tested next Friday at 8. This is going to happen on a weekly basis.
Best wishes. Hi Sean,
Just a quick email to remind you that we have a very important conference next Thursday. Please remember to bring the presentation with you.
All the best.
Common Present Continuous Time Expressions: At the moment Now Today This week This month Tomorrow Next week (for future arrangements) Currently.
What _____ your sister _____ for a living? (do).
Math _____ _____ in a factory at the moment till he finds a better job. (work).
Molly always _____ _____ at the canteen on Fridays. (have lunch).
After work, he often _____ down to the gym round the corner. (go).
Apple _____ _____ a new IPOD in two weeks. (launch).
My boss _____ _____ a videoconference with his partner in Tokyo right now. (have).
_____ John _____ to the office today? (come).
Paul and Rachel _____ always _____ about her job. (complain).
I am at the bank. I _____ _____ here, I _____ just _____ some money. ( not work / withdraw).
She _____ _____ the new manager. He is very demanding. (like).
The dollar _____ _____ against the Euro. (fall).
I _____ _____ like doing all this stuff today. (not feel).
_____ you _____ a lot for business? (travel).
My name _____ Peter, I _____ in the suburbs of Boston with my family. .
Most people _____ we _____ rich because we _____ in a big house. .
But our family _____ to be like any other one. Have a look:
Maggie, my wife, _____ cooking. She _____ being in the kitchen with her friends. .
At the moment she ____ ____ a cake and you can't talk to her. What really ____ her is our daughter, who ____ to chat in front of her computer instead of cooking with her.
Like many teenagers, Jenny _____ always _____ about her parents and she _____ it _____ easier to get advice from someone she _____ _____ _____ _____ see later than listening to her parents.
It's 5 pm. Paul, my son, _____ _____ basketball in the garden and I _____ _____ TV, waiting for that delicious cake that Maggie _____ _____. I told you, a family like yours. Peter.
Vocabulary related to the parts of a company.
PARTS OF A COMPANY (PARTES DE UNA EMPRESA)
DEPARTMENTS (Los departamentos) Purchasing Logistics Customer service Sales Marketing Finance IT (Information technology) Production Research and Development Human Resources.
JOBS / POSITIONS (CARGOS) Secretary Caretaker Cleaning staff Commercial agent Chairman / president Designer.
JOBS / POSITIONS (CARGOS) Manager Analyst Intern Deputy manager Accountant Director.
OTHER FACILITIES (OTRAS INSTALACIONES) Copy machine Cleaning room Staff room Toilets (B.E.) / Restrooms (A.E.) Vending machine Lifts (British English) / Elevators (American English) Cafeteria / Canteen Parking lot Reception desk.
Match up the following departments to what they do.
Human Resources →Research and Development →IT Information technology →Production →Logistics→ Finance →Marketing →Sales →Customers. Responsible for developing and improving the product. Responsible for how the product is launched. Responsible for selling the product. Responsible for the shipping and handling of the product. Responsible for making the product. Responsible for the company's network and computers. Responsible for taking care of customers needs. Responsible for payments, bills and expenses. Responsible for hiring and dealing with staff.
There are different posts in a company. Fill in the gaps with the right job.
Analyst → designer → chairperson → partner → secretary → manager → commercial agent → accountant → receptionist → cleaning staff. I work as a _____ at the Royal Hotel. The _____ of our company logo has been awarded a prize. Our _____ _____ will visit your business soon. Sam works at Bank of America as a financial _____. Amancio Ortega is the _____ of Indetex. Oh, sorry, you are right. The _____ has made a mistake in the bill. I would like to speak to the _____ of the sales department. My office has been refurnished. Now I need the _____ _____ to tidy up the mess. Please, contact my _____ to arrange our next meeting. Mr. Fox has been my business _____ and my friend for over 20 years.
Communication devices TELEPHONE
PHONE TABLET PHABLET SMARTPHONE MOBILE
CELLPHONE (American) BEEPER
(British) BLEEPER.
Link A daily basis Blind carbon copy Finance department Delete Email Costumer service department Carbon copy Beeper Back slash Attach.
Link Purchasing department Sales department Underscore Telephone Tablet (Digital tablet) Snail mail Smartphone Reply to Slash.
Link Marketing department Hyphen Production department Human resources department Logistics department IT department Forward Mobile Phablet.
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