Only two of the following sentences are correct. Which ones?
Seleccione una o más de una: The cookies that I bought yesterday are stale. My friends, who they live in Cardiff, are constantly studying. This is the chair that I bought last Christmas. He's very different from his friends, whom are very annoying.
When dealing with a complaint, you should comment on what the customer is saying. True or false? True False.
Match the two parts of the expressions. Dangerous Fire Flammable Hearing .
Match the words to make expressions related to money. Make Six-figure Car Pay .
Yesterday at the supermarket I met a man _____ son is in my class. who which whom whose.
Non-defining relative clauses give detailed information defining a general term or expression. True or false? True False.
We can use only two of the following pronouns to complete the sentence: I'm not sure I know the girl ________ is talking to your mum. Which ones?
Seleccione una o más de una: whom who that whose.
Which expressions are terms related to money?
Seleccione una o más de una: Pasta. bucks borrow Grand.
Can you match the two halves of the sentences? I phoned a moment ago, but I was cut Please don't hang up, I'm putting you Please call me May I ask what this is.
Match the verbs and the prepositions. Spend Borrow Lend Charge .
Which of the following pieces of advice would you follow if you had to deal with a complaint?
Seleccione una o más de una: Do not make notes. Be polite. Repeat the complaint. Listen carefully.
Unless the word is specially emphasized, it is usually pronounced in its weak form. True or false? True False.
Decide, before you answer a complaint letter, if the complaint is justified or not. True or false? True False.
All of these words have a strong and a weak form: was, of, can, must. True or false? True False.
Match the headings with the examples. Written apologies. Accepting responsibility. Assurances.
Which word could we use to complete the sentence: Cristopher Colombus sent a letter ____ the King. to by with in.
Match the words and their meanings. Mortgage. loan owe Tax.
Do you want to hold or would you prefer to call _____ later? out back off down.
I'm broke, so I can't _____ to go on vacation this year. pay lend owe afford.
We use the passive voice to emphasize the action. True or false? True False.
Which of these expressions is a synonym for a stag party? Bachelor party. Bachelorette party. Hen night. Hen party.
My neighbour, _____ has won the lottery! who works at IBM, which works at IBM, whom works at IBM, whose works at IBM,.
Which expressions can we use when the person we want to speak to is not available?
Seleccione una o más de una: Could you just let me talk to Mark? Could I leave a message? Could you tell James that I called? Could you ask Patrick to call me back?.
If the complaint is a serious one, you should always deal with it yourself. True or false? True False.
When there are two objects, it is more frequent to begin the passive sentence with the person. True or false? True False.
The direct object of the active sentence becomes the subject of the passive sentence. True or false? True False.
Which two of the following sentences are correct?
Seleccione una o más de una: Peter was sent to a letter. A letter was sent to Peter by Sally. Peter was sent a letter. Peter sent a letter by Sally.
The passive voice is commonly used in newspapers headlines and boards. In these cases the verb "to be" is never omitted. True or false? true False.
How can we transform the sentence "They have sent him a letter." so that it means the same?
Seleccione una o más de una: He sent a letter. A letter was him sent. A letter has been sent to him. He has been sent a letter.
In the year 2015, the telephone was already being discovered. had already been discovered. were already been discovered. been discovered.
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