In which three situations can you use a data transform? (Choose Three) To copy the first and last name properties into a single property value To execute a flow action To create the dependent property after case creation To set default values for a case To display the destination value as the location value.
A requirement states: The tax identification number must contain 10 digits. How do you configure the field to support this requirement? Set the minimum and maximum values to "10" in a text field- Use an edit validate rule that validates the tax identification number pattern. Use a decimal property type and make the field required. Configure a validate rule to test the tax identification number pattern.
How do you indicate the progress of a case towards resolution? Design intent-driven user interfaces. Configure a case notes field to capture progress information. Update the case status on the appropriate steps. Apply service levels to the assignment steps.
An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference:
whether they would like to talk to their driver or if they would prefer silence. Company takeholders are interested in analyzing the conversation preference data.
How is the Conversation preference data type sourced?
Local system of record No system of record External system of record.
To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in total liability. How do you enforce these restrictions when requesting an instant loan? Use a Validate rule to call two Edit validate rules: one for income and one for liability. Use a single Validate rule with two conditions: one for income and one for liability. Use Ul controls to validate the entries in the income and liability fields. Use two Edit Validate rules: one for income and one for liability.
You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service. How do you configure assignment outing to review warranty service requests? Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed. Route the assignment to the warranty resolution group who sends an email notification to
the vice president of service for the beta-release product. Route the assignment to the skilled group for the beta release when the request is for the “beta release. Otherwise, route the assignment to the warranty resolution group. Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
You are developing a case type that processes scholarship applications. Scholarship applications advance based on the standardized test scores of the applicants. A decision shape directs the process flow. You want to test whether the process flows correctly, but you have not fully configured the user interface so that applicants can enter their standardized test scores.
How do you test that the process flows correctly based on the decision?
Use the Run Rule window to create a unit test to evaluate the flow rule. Use a declare expression to set a value for the standardized test score field. Use Live Ul to see how the case processes and if an error occurs. Use the Clipboard tool to set a value for the standardized test score field. .
While running a process, you notice that a read-only field on a form contains a value. Which tool allows you to determine if a declare expression was used to calculate the value? Declarative network Clipboard tool The Tracer Live Ul.
In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of the following do you use as the data source for this drop-down list? A data page A local list A data table A data transform.
You are designing a form for an online bookstore to display new arrivals. In the form, the book cover pictures are displayed in a row, like words in a sentence. Once the row reaches the full width of the screen, it wraps around to begin a new row. Which layout do you use to display the book cover pictures? Screen layout Column layout Dynamic layout Repeating layout.
What is the relationship between pyWorkPage and case data? pyworkpage timestamps all the data generated while creating and processing a case. pyWorkPage stores all the data pages generated when a case resolves. pyWorkPage stores all the data generated while creating and processing a case.
A customer wants to copy the contents of a previous order to their current order. What rule type do you use to copy the order contents? Data Page Function Data transform Declare expression.
A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base. What approach maximizes reuse and maintainability? Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new application. Place the updated rules into a new ruleset and include the new ruleset in a new application. Place the updated rules into a new ruleset and include the new ruleset in a new version of the application. Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new version of the application.
You are designing a credit transaction case type and have the following requirement:
Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the. in the service level to 3 days. deadline goal urgency passed deadline.
An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database.
The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics.
Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.) Create an access group for local warehouse managers. Delegate the records for the courier service data type. Define an approval process for adding and removing courier services. Enable rule checkout for the local warehouse managers.
You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
You configure the user view that displays remaining vacation and sick time. The balance calculates by subtracting the vacation time and sick time for the week from the current vacation and sick time balances.
Which configuration option is used to summarize the remaining vacation and sick time? Use a When rule. When the application references the remaining vacation and sick time, each value calculates. Use declarative processing. Whenever the vacation time or sick time entries change, the remaining vacation and sick time calculate. Use pyDefault and pySetFieldDefaults. When the process invokes the data transforms, the remaining vacation and sick time calculate. Use procedural processing with a data transform. Remaining vacation and sick time calculate after the user submits timesheet.
Which two conditions do you test with a unit test? (Choose two.) A property value is set correctly by a data transform. An application is successfully migrated to a test system. A data page populates without any errors. An application displays user views for 20 users within three seconds.
A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates. How do you satisfy this requirement? Configure a Validate rule for the room selection step. Apply a Disable when condition to the total cost field. Add a When condition to the room selection step. Define a declare expression for the total cost field.
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the manager's employees and their hire dates.
How do you support this request? Summarize the manager column Sort the manager column Group the manager column Filter the manager column.
Your online shopping application servers international customers. You need to define a data page that holds currency rates. All users accessing the application need to use the information.
The Scope of this Page should be set to ____________________ Application Requestor Thread Node.
You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
To configure the form where users enter hours, select the best configuration option to calculate the total hours for the week.
Use a When rule. When the value of any work, vacation, or sick time changes, the total hours change. Use declarative processing. When the value of any work, vacation, or sick time changes, the total hours change. Use procedural processing. When the value of any work, vacation, or sick time changes and the user submits the form, the total hours change. Use a data transform. When the user enters the form, the data transform determines the sum of the work, vacation, and sick time properties.
A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary.
Which configuration displays a check box to allow users to select travel insurance only if the itinerary includes a flight? A visible when condition applied to the check box An action set applied to the check box A declare expression configured for forward chaining A validate rule applied to the flow action.
A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey? Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey. Delegate a business rule so representatives can customize the email content as needed on a case-by case basis. Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
Add a set of optional actions to the case workflow. Add an alternate stage to the case life cycle. Add an optional process to the case workflow. Add a button for each profile page to each assignment.
A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item.
Which recipient role do you select to configure this requirement? Configure the email to go to a work queue. Configure the email to go to a customer. Configure the email to go to an interested person. Configure the email to go to an owner.
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.
How do you design the report definition to support this requirement? Add a filter condition where Create Date is greater than the current date. Make the Create Date the first column in the report. Select Highest to Lowest sort type for Create Date. Select Lowest to Highest sort type for Create Date.
An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customers must select a make, model, and year to initiate a vehicle-specific search.
How do you configure the data storage in the application to implement the requirement? Configure a local data storage of the make, model, and year of the vehicle. Configure a static list of the make, model, and year vehicles. Configure a data page to store the make, model, and year data. Configure a connection to a system of record using the External Database Mapping Wizard.
You are configuring an external data source using the Integration Designer. You have the REST, Dev,
Stage, and Prod endpoint URLs, and a name for the data source.
What other information do you
need to configure the external data source? The name of the database where the source data is stored The data views using the external data source A plan for mapping the data and REST response fields A backup endpoint URL if the configured URL refuses to connect.
You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office.
How do you configure the list report in order to create the pie chart? Summarize the manager name column. Group the manager name column. Summarize the case ID column. Group the case ID column.
Which two requirements demonstrate the need to configure correspondence? (Choose Two) Fax a new insurance claim to the auto repair shop. Assign a new insurance claim to a case worker to process. Text the customer with status changes in an insurance claim. Phone a customer for additional information about the car.
You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the console. A child case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the to reach a decision. For the visa case to proceed to applicant notification, the interview case needs to be resolved.
How do you configure a case to achieve the required behavior?
Add a Create step creates the interview child case, Following the step, add a Wait step that pauses the
parent case unit 48 have elapsed. Add a Create step creates the interview child case. Following the step, add a Wait step that pauses the
parent case unit the interview case reaches a status of Resolved and after 48 hours have elapsed. Add a Create step creates the interview child case. Following the step, add a Wait step that pauses the
parent case unit the interview case status of Resolved. Add a Create step creates the interview child case, There is no need to add a wait step.
A data page holds product information. The data page's Reload if older Than filed is set to 15 minutes.
The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.
When is the data reloaded?
06:35 06:20 06:42 06:27.
A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A manager
requests that the report show only those customers who meet the following conditions:
* The customer is on a monthly billing cycle
*The credit card is either MoreCash or Vista
* The credit card expires within
Which set of filtering condition returns a report with the desired data? Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND Expiration
Date is less than 60 days Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration
Date equals next 60 days Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date is 60 days greater than today Credit Card equals MoreCash or Vista, Billing Cycle monthly, and Expiration Date equals next 60 days.
An online sales application supports both laptop and mobile devices. You are configuring the application skin and you notice the responsive layout in the mobile device is not displaying views as stakeholders require.
Which two options allow you to resolve this situation without negatively impacting the laptop users?
(Choose two.)
Use the same application skin in all portals. Update the process to give mobile users a separate portal. Do not use a skin for the mobile application version. Adjust the responsive behavior in the skin for optimal viewing in the mobile portal.
The inheritance path for an application contains four copies of the pyDefault data lransfor?mation
that set property values for two properties: Work item Urgency and Prefix.
If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix use crates an auto claim case?
Work Item Urgency =25, prefix = [no value] Work Item Urgency =20, prefix =C- Work Item Urgency =10, prefix = 0- Work Item Urgency = 25, prefix = C-.
You are designing a medical claim case type and how the following requirement: Method claims must be resolved within 5 days.
To meet this requirement you need to set the _____________ the service level to 5 days. passed deadline goal urgency deadline.
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