Which of the following IS NOT part of the human resource management approach? Unitarist, individual, high trust Cost minimization Largely integrated into line management Self-control.
Which of the following IS NOT a role of HRM reputational objectives? Avoiding negative media coverage on employment practices Not developing an image as a poor employer Ensure that people are well motivated and committed Retaining good relationship with regulatory authorities .
Historically, which of the following was the first development in HRM? Human bureaucracy Organization Personnel planning Taylorism .
_____ are the resources that provide utility value to all other resources Facilities Workers Technology Machinery.
______ IS NOT a type of Human Capital Motivation Training Experience Knowledge.
The knowledge, education, training, skills, and expertise of a firm's workers is known as: Management's practices Human capital Personnel capacity Cultural diversity.
HRM refers to: The management of people in organization All managerial activities Managing performance Concepts and techniques for organizing work activities.
Which of the following are universally recognized worker rights? Right to due process Right of free consent Right of freedom of conscience and speech All of the others.
The core values, beliefs, and assumptions that are widely shared by members of an organization are known as: Organizational culture Organizational climate Ethic The mission statements.
It is a performance appraisal technique that generates critical incidents and develops behavioral dimensions of performance. The evaluator appraises behaviors rather than traits. Force choice appraisal Behaviorally anchored rating scales Graphic rating scale Critical incident appraisal.
Staff are ______ when they don't have enough breaks and work overtime: overturn overpaid overqualified overworked.
Our staff are ______ , They don't work hard enough for the money they receive. overturn overrule overpaid overtime.
Staff are _____ at the moment because demand for our products is so low overmanned underworked underachiever undertaking.
Negotiations between employers and workers' representatives is called: correctional bargaining connected bargaining corruptive bargaining collective bargaining.
Stop working and leave the company building as a protest a run-out a skip-out a walk-out a hop-out .
Organisation which represents workers in discussions about wages and work conditions. a job union a trade union an occupation union a vocation union.
Is your current job ______ accurate? description knowledge training standard.
Are your job duties clearly _____? defined challenging description objectives.
Do you feel _____ is fair in your department? morale quality improvement discipline.
You are late. If you do it again, I'll have to ______ your wages. claim suspend dock dismiss.
Differential treatment of men and women in a job context is known as: sexual discrimination sackable offence indiscipline gender gap.
I received a _____ for my poor timekeeping. I have to leave and stop working tomorrow. allegation verbal warning letter of dismissal dismissal .
_____ are performance-related pays given to workers as a percentage of their sales premium bonuses comissions production bonuses incentives.
A _____ pay is a guaranteed hourly, weekly, or monthly wage or salary. direct fixed reward basic.
When pay is linked to how well an employee or a group of employees works, it is called _____ pay. extra motivation incentive performance-related.
Wages are paid in _____ which means that they are paid at the end of the working period: full arrears afterpay advance.
The _____ wage is the lowest hourly wage which a company can legally pay its employees. nominal living minimum legal.
Time for which work is paid at twice the normal rate is called _____ time. double bonus extra increment.
A process of adaptation that takes place as individuals attempt to learn the values and norms of work roles. training onboarding developing employees motivation.
Process of identifying duties and responsibilities related to a job is classified as Job restructuring Job specification Job description Job requirement.
The ratio of an organization's output such sales and its inputs such as number of workers is which of the following? Participation rate A quality analytic A diversity measurement Productivity.
Average worker cost is divided by average level of output to calculate? Unit output profit Unit labor cost Unit material cost Marginal cost.
Demonstrable skills, knowledge or behaviors that enable employee's performance are called? Competencies Job description Job specification Job evaluation .
Indicators to show job accomplishment and to measure performance of key areas of job are classified as Performance standards Mobility standards Description standards Responsive standard.
A contributing hygiene factors that creates dissatisfaction in workers is: Responsibility Supervision Advancement Work itself.
It IS NOT a quality feedback characteristic: It is specific, rather than general, with good, clear, recent examples It is given directly to the person It is given in private where other staff members cannot overhear It can be given at anytime.
Not a component that characterizes leadership management: Leadership is a process It involves influence It cannot be learned (innate) It occurs within a group context.
A job enrichment is a way to: Motivate employees Assigning additional activities for workers Compensate employs Redesigning jobs for workers.
Job enlargement, job enrichment, teamwork, and flexibility correspond to what job design approach: Design for motivation Design for efficiency Design for mental capacity Design for training.
Which group of employees has skills that are quite valuable to a company, but not particularly unique or difficult to replace: Strategic knowledge workers Core employees Supporting workers Partners .
Which recruitment metric refers to the number of days when a job opening is approved to the date the person ultimately chosen for the job is selected? Cost of turnover Absenteeism rate Time to fill Turnover rate.
Goleman identified the following six styles and indicated when they might be used: Coercive Authoritative Affiliative Democratic Pacesetting Coaching.
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