sf pss

A government agency recently migrated to Salesforce and is excited to be on board, but their System Administrators have doubts about installing the OmniStudio package. Which three tasks must be completed or checked before installing the OmniStudio Package? (Choose 3 answers). Confirm browser settings meet published minimum requirements. Ensure the email deliverability access level is set to "All email". Enable Assets. Enable Person Accounts. Enable Orders.

The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics for the Licensing, Permits, and Inspections app. They have verified that their users have the appropriate permission sets assigned. What is the most probable cause for the error message?. A. There are no Violation records. B. There are no Visit records. C. Person Accounts have not been enabled. D. There are no active Action Plan Templates.

Bobahaven previously implemented Salesforce Service Cloud with a Help Center template for self-service. They now want to implement Public Sector Solutions Licenses, Permits, and Inspections modules and provide constituents access to digital application forms. What is the best solution that minimizes customization and site maintenance?. Create new pages and deploy OmniScripts and FlexCards within the existing Help Center site. Create OmniOut components and deploy them to the existing Help Center site. Create a new Applications digital experience using the Licenses and Permits Experience Site template and deploy OmniScripts and FlexCards. Create a new Applications digital experience using the Licenses and Permits Experience Site template and deploy OmniOut components.

A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created. What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?. Change the Organization-Wide Default settings for Case to Public Read/Write. Create or modify a sharing set for the Profile used for the Site that gives access to Cases. Create or modify a permission set that gives access to Cases owned by the support team. Create or modify a share group for the Profile used for the Site that gives access to Cases.

A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications. What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?. Set up Sharing Rules to grant authenticated users access to their Cases, Applications, and Accounts. Set Org-Wide Defaults for External Users to Hidden for everything. Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts. Set Org-Wide Defaults for External Users to Private for everything.

A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a requirement that they would like to keep a list of assessment indicators that their teams will use during inspections and have those indicators mapped to regulatory codes that team members can reference. Leveraging the Public Sector Solutions data model, how can the Technical Consultant meet the requirement for the PSO?. Create a master-detail relationship between Regulatory Code and Assessment Indicator. Use the Regulatory Code Assessment Indicator junction object. Use the Assessment Indicator Regulatory Code junction object. Create a lookup relationship on both objects to a junction object called Regulatory Code Map.

A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections. Which Public Sector Solutions feature should be used to automate inspection tasks, work, and drive internal collaboration?. OmniStudio. Action Plans. DataRaptors. Business Rules Engine.

A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/address (this data resides in a custom object). What feature of Public Sector Solutions can be leveraged to meet this requirement?. DataRaptor. Integration Procedure. FlexCard. OmniScript.

A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting & Inspections) to manage residential construction permits. What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits?. Link Inspections and Visits to Permit Applications. Configure Inspections and Visits. Link Cases to Permits. Configure Action Plans on Cases and Permits. Set up Business Rules Engine (BRE) to determine Complaint validity.

A government agency is planning a Public Sector Solutions implementation. What are three main constraints that government agencies often have in project implementation?. Workshops, Schedule, and Cost. Scope, Tools, and Cost. Scope, Resources, and Cost. Scope, Schedule, and Cost.

Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bobahaven to protect the application forms? (Choose 2 answers). Enable the Salesforce Spam Check for Experience Sites. Deploy grant application OmniScripts on Bobahaven’s Experience Site pages set to "Requires Login". Provide constituents with a search page on Bobahaven’s website to look up application reference numbers and check the application's progress. Implement spam checking for Bobahaven’s Experience Site forms using CAPTCHA. Set the external organization-wide default sharing settings for grant applications objects to Private.

A government agency is planning for a project implementation. The project has to comply with regulations for storing protected health information (PHI). What are two different Salesforce security tools that can be used to meet this requirement? (Choose 2 answers). Field Audit Trail. Setup Audit Trail. Event Monitoring. Platform Encryption.

A customer wants to provide recommendations to the public on what kind of license is required for their business (three types). Key attributes are required to determine the correct license type, such as city & county location, the volume of current business (in $), and the size of the building. The rules often change for the thresholds for the volume and size of the building, so the business needs to be able to update these rules easily. What declarative components would be required to ask the public these questions and provide a recommendation based on the current rules?. OmniChannel for capturing answers, along with a Reference Lookup Matrix to evaluate & recommend a license type. OmniStudio for capturing answers, along with Einstein AI to evaluate & recommend a license type. Lightning Web Component for capturing answers, along with Apex to evaluate & recommend a license type. OmniScript for capturing answers, along with a Decision Matrix to evaluate & recommend a license type.