Which expressions can we use when the person we want to speak to is not available?
Selecciona una o más.
Selecciona una o más Could you just let me talk to Mark? Could I leave a message? Could you tell James that I called? Could you ask Patrick to call me back? .
Decide, before you answer a complaint letter, if the complaint is justified or not. True or false? True False.
Which code would you need to include in the dispatch note to identify the product in the customs?
Selecciona una EAN VAT PS HR.
Which two of the following sentences are correct?
Selecciona una o más Peter was sent to a letter. A letter was sent to Peter by Sally. Peter was sent a letter. Peter sent a letter by Sally.
We can use only two of the following pronouns to complete the sentence: I'm not sure I know the girl ________ is talking to your mum. Which ones?
Selecciona una o más whom who that whose.
Transform the sentence into the passive voice:
She gave me a birthday present.
The passive voice is commonly used in newspapers headlines and boards. In these cases the verb "to be" is never omitted. True or false? True False.
The direct object of the active sentence becomes the subject of the passive sentence. True or false? True False.
In the year 1936, the Electric Light bulb
Selecciona una was already being discovered. had already been discovered. were already been discovered. been discovered.
Match the verbs and the prepositions. Spen Borrow Lend Charge.
Match the words and their meanings. Mortgage Loan Owe Tax.
Match the two parts of the expressions. Dangerous Fire Flammable Hearing.
We CAN ommit the relative pronoun in this sentence:
I haven't read any of the books that I got for my birthday. True False.
My neighbour, _____ has won the lottery!
Selecciona una who works at IBM, which works at IBM, whom works at IBM, whose works at IBM,.
When there are two objects, it is more frequent to begin the passive sentence with the person. True or false? True False.
Yesterday at the supermarket I met a man _____ son is in my class.
Selecciona una who which whom whose .
Can you match the two halves of the sentences? I phoned a moment ago, but I was cut Please don´t hang up, I´m putting you Please call me May I ask what this is.
Non-defining relative clauses give detailed information defining a general term or expression. True or false? Ture False.
Only two of the following sentences are correct. Which ones?
Seleccione una o más de una: The cookies that I bought yesterday are stale. My friends, who they live in Cardiff, are constantly studying. This is the chair that I bought last Christmas. He's very different from his friends, whom are very annoying.
Do you want to hold or would you prefer to call _____ later?
Selecciona una out back off down.
How can we transform the sentence "They have sent him a letter." so that it means the same?
Selecciona una o más He sent a letter. A letter was him sent. A letter has been sent to him. He has been sent a letter. .
Which word could we use to complete the sentence: Cristopher Colombus sent a letter ____ the King.
Selecciona una to by with in.
Unless the word is specially emphasized, it is usually pronounced in its weak form. True or false? True False.
Match the headings with the examples. Written apologies. Accepting responsibility. Assurances.
If the complaint is a serious one, you should always deal with it yourself. True or false? True False.
When dealing with a complaint, you should comment on what the customer is saying. True or false? True False.
All of these words have a strong and a weak form: was, of, can, must. True or false? True False.
The main function of the dispatch note is providing the existence of the commercial transaction, making a record of the moment and the way this was accomplished. True False.
Which expressions are slang terms related to money?
Selecciona una o más Pasta. Quid Fiver Grand.
Which of these expressions is a synonym for a stag party?
Selecciona una Bachelorette party. Bachelor party. Hen night. Hen party.
Which relative pronoun can sustitute where, for example in:
That's the place where I work.
Selecciona una which in which when that.
Which of these expressions is a synonym for a stag party? Bachelorette party. Bachelor party. Hen night. Hen party.
Match the words to make expressions related to money. Make Six-figure Car Pay.
I'm broke, so I can't _____ to go on vacation this year. pay lend owe afford.
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