A billing document is outsorted and needs to be corrected. How do you proceed? Note: There are 1 correct answers to this question 1. Correct the rate data, 2. Release the outsorted document, 3. Continue the billing process 1. Reverse the billing document, 2. Correct the master data, 3. Restart the billing process 1. Reverse the billing document, 2. Correct the billing order, 3. Restart the billing process 1. Remove the indicator for manual outsorting, 2. Release the outsorted document, 3. Continue the billing process.
A company decides that all newly created connection objects will be reviewed by the appropriate regions to ensure data accuracy. You recommend agent determination based on responsibilities. Based on your recommendation, what should the company be made aware of? Note: There are 1 correct answers to this question A single-step task with directly assigned agents is necessary since region is the primary differentiator An organizational data model is necessary to allocate work correctly according to region An agent determination rule is necessary for each region represented by the company A customer-specific function module is necessary to support agent determination based on application data.
A company is mandated to provided a specific number of days before an invoice is considered past due. A customer contacts the company asking to receive friendly-reminder SMS text messages after the invoice becomes past due. Which field value can you configure to enable this? Note: There are 1 correct answers to this question Collection Strategy Tolerance Group Payment Terms Incoming Payment Method.
A contract account has multiple services including deregulated electricity, gas, water, and waste water. The joint Invoicing Indicators are set on the contracts as follows: - Electric Distribution = 1 (must), - Electric Supple = 1 (must), - Gas = 3 (must not), - Water = 2 (can), - Waste Water = 2 (can). Note: There are 1 correct answers to this question 0 2 3 1.
A customer integrates with an automated meter reading operation system. Which point of delivery role must be selected to enable communication with this system? Note: There are 1 correct answers to this question Point of Delivery ID Energy quantity settlement point of delivery Deregulation point of delivery Technical point of delivery.
A customer moves in to a premise and requests electricity service starting on June 7. According to schedule records, the scheduled meter reading date is June 29, the scheduled billing data is July 1, and the allocation date for billing is June 30. Given that batch billing is executed every night with all portions included, what is the first day the customer's contract could be billed? Note: There are 1 correct answers to this question July 1 June 29 June 30 June 7.
A device can be installed in different ways, What information do you need specifically for a technical installation? Note: There are 1 correct answers to this question Business partner or installation Device information Activity date Connection object or device location.
A factor operand FACTOR1 is defined in the master data as follows:
- In installation facts, FACTOR1 has a value of 10 from November 1 2012 to December 31 9999
- In rate facts, FACTOR1 has a value of July 1 2012 to December 31 9999
- In rate category facts, FACTOR1 has a value of 5 from June 1 2012 to December 31 9999
Using this master data, you bill the contract from July 1 2012 to July 31 2012. What value will the billing engine determine for the operand FACTOR1? Note: There are 1 correct answers to this question 5 16 10 1.
A financial clerk is posting an FI-CA document. Which scenarios can be posted? Note: There are 3 correct answers to this question The document has one statistical business partner item totaling $25 The document has two business partner items totaling $25 and one general ledger item totaling $25 The document has two business partner items totaling $25 and two general ledger items totaling $25 The document has statistical ledger items totaling $25 The document has two business partner items totaling $0 and one general ledger item totaling $25.
A housing cooperation builds a new apartment complex with 10 units. Each apartment is individually provided with electricity and is expected to be billed separately. The electricity company requires that all meters measure on and off-peak consumption. All meters should be centrally installed. What is the minimum number of data objects you need to create? Note: There are 1 correct answers to this question 1 Device location, 1 Register group, 2 Registers, 10 Devices, 10 Premises 1 Device location, 1 Register group, 1 Register, 20 Devices, 10 Premises 10 Device locations, 10 Register groups, 10 Registers, 20 Devices, 1 Premise 10 Device locations, 10 Register groups, 20 Registers, 10 Devices, 1 Premise.
A landlord complains that the service was not activated in their name after the tenant moved out. What could be the reason? Note: There are 1 correct answers to this question The device was not allocated to the property The earliest start date has been reached Automatic owner move-out was not maintained Event creation was not set in the property.
A nonresidential tariff specifies that the delivery charge is calculated based on an hourly price. Which master data object should be used to store the hourly prices? Note: There are 1 correct answers to this question Elementary profile Fact group Price key Synthetic profile.
A supplier has won new customers in a gas and electricity network. How can the network subdivisions be modeled in IS-U? Note: There are 1 correct answers to this question By grid level By grid level type By division category By point of delivery groups.
A tariff requires that for the same contract account, the consumption from the water meter is used to bill the water consumption charge and the waste water consumption charge. How can the water meter be installed to meet this tariff requirement? Note: There are 1 correct answers to this question Fully installed to water installation; technically installed to waste water installation Fully installed to water installation; billing installed to waste water installation Technically installed to waste installation, billing installed to water installation Technically installed to water installation, billing installed to waste water installation.
A utility company bills monthly, and considers any billing period that has a length of 25-35 days to be a normal monthly bill. Where would you enter the interval so that when interval-based period control is selected, the billing engine considers the billing period length when determining the rate step calculation? Note: There are 1 correct answers to this question In the price key In the portion In the meter reading unit In the fact value.
Before you executed meter reading order creation, you established the appropriate control functions to influence the order creation process. Which control function can you specify for order creation? Note: There are 1 correct answers to this question Meter reading document consistency check Definition of parallel processing object Meter reading interval check Specification of meter reading reason.
Customer service agents use the account display transaction (FPL9) to display information. How do you add an additional field to the display? Note: There are 1 correct answers to this question Define a new user selection variant that includes the additional field Change the list type configuration to include the additional field Change the line layout variant to include the additional field Define a new list type that includes the additional field.
Devices of a particular device category are due for certification. What is the correct process to replace the sample devices? Note: There are 1 correct answers to this question 1. Determine sample devices using the lot procedure, 2. Automatically create work orders for removal, 3. Schedule and execute work orders, 4. Process completion confirmation, 5. Automatically perform device replacement in the system 1. Create work order for device replacement in the system, 2. Automatically create work orders for removal, 3. Schedule and execute work orders, 4. Automatically perform device replacement in the system, 5. Perform completion confirmation 1. Determine sample devices using the lot procedure, 2. Automatically create work orders for removal, 3. Schedule and execute work orders, 4. Manually perform device replacement in the system, 5. Perform completion confirmation 1. Create work order for device replacement in the system, 2. Determine sample devices using the lot procedure, 3. Schedule and execute work orders, 4. Perform completion confirmation, 5. Automatically perform device replacement in the system.
During procedure A1 is defined with two levels, 01 and 02. Level 01 has a dunning frequency of 1 day and days in arrears of 7. Level 02 has a dunning frequency of 5 days and days in arrears of 17. A customer has an open item due on June 5 and was dunned to level 01 on June 12. If dunning is executed every day, on which date will level 02 be reached? Note: There are 1 correct answers to this question June 19 June 22 June 29 June 13.
During which processes is clearing control active? Note: There are 1 correct answers to this question Payment lot posting, Document reversal, Account maintenance Promise to pay creation, Payment lot posting, Account maintenance Invoicing, Installment plan creation, Payment at cash desk Invoicing, Payment at cash desk, Account maintenance.
How can you prevent dunning for a specific account? Note: There are 1 correct answers to this question Assign an alternative dunning recipient on the contract account Assign the direct debit incoming payment method on the contract account Assign the direct debit outgoing payment method on the contract account Assign bank details on the business partner.
How could you change the billing date for a single customer without adjusting the meter reading unit? Note: There are 1 correct answers to this question Change the schedule record Change the alternative portion Change the parameter record Change the portion.
If the variant setting for transaction FPL9 only include non-statistical items, which items would you always see? Note: There are 3 correct answers to this question Paid security deposits Payment on account Source receivables for installment plans Collective billing receivables Dunning charges.
In the attached image you can see a double-rate meter (Dev 1), controlled by a ripple control received (ARCR). One of the registers in Dev 1 has a relationship with a register in another meter (Dev 2). Consumption in Dev 2 is automatically deducted from consumption in the main register in Dev 1 during the billing run. What type of register relationship is described here? Note: There are 1 correct answers to this question Serial switching relationship On-peak/off-peak relationship Reactive/active relationship (No se ve en la captura pero no es la correcta).
In which locations can you assign a rate type for a customer? Note: There are 3 correct answers to this question In the device installation structure In the installation facts In the utility contract In the technical installation In the rate category facts.
Into which SAP Utilities process is the creation of service orders integrated? Note: There are 1 correct answers to this question Business master data creation Technical installation Periodic device replacement Device creation.
On May 15, you try to process dunning for an account with an issue date of May 10. Why does dunning fall to procedure a result? Note: There are 1 correct answers to this question A dunning block which began on May 13 was set on the business partner A dunning block which expired on May 13 was set on the contract account A dunning block which began on May 13 was set on the contract account A dunning block which expired on May 13 was set on the business partner.
The potential proration of charges that are calculated during billing can be determined based on different criteria, such as date interval or to the day. Which of the following indicators do you use to control the way in which the billing period is utilized for charge calculation? Note: There are 1 correct answers to this question Period Control MR Control Variant Control Event Control.
The Shop-Smart department store chain has entered you service territory with 8 stores in different regions. Each store's consumption bill must be sent ton the respective store as well as to the head office. One central business partner will be created to represent the department store chain. What is valid way to set up master data for this account? Note: There are 1 correct answers to this question A fixed address will exist for each store One independent address will exist for each store The Correspondence Recipient field will be populated with the head office information The Alternative Payer field will be populated to send bills to both parties.
The system should propose data elements when you create technical master data. Which standard option is available for accomplishing this? Note: There are 1 correct answers to this question Include premise type in the postal regional structure Include meter reading unit in the political regional structure Include premise type in the political regional structure Include meter reading unit in the postal regional structure.
The user successfully executed the individual bill transaction for the contract account. The account balance was not updated. Why could this have happened? Note: There are 2 correct answers to this question The print document was outsorted The customer is on a future budget billing plan The meter reading result was implausible You selected the "Bill" level of processing.
What can you conclude from the information shown in the SAP CRM Interaction Center? Note: There are 1 correct answers to this question The contract account number for Max Mayer is ISU260T301 The business partner number for Max Mayer is ISU260T301 A mailing address 3301 Pinewood Avenue exists for Max Mayer A contract at service address 3301 Pinewood Avenue exists for Max Mayer.
What information is contained in the general ledger items portion of the FI-CA document? Note: There are 3 correct answers to this question Receivables G/L account Net due date Cost accounting information Posting date Tax data.
What is the main purpose of the reconciliation key? Note: There are 1 correct answers to this question To group summary records and pass them to the general ledger To record totals records and pass them to the general ledger To enable the processing of invoices and pass them to the general ledger To group transactions created by one agent and pass them to the general ledger.
What is the required technical master data for the SAP IS-U move-in? Note: There are 1 correct answers to this question Contract, Installation, Premise Contract account, Installation, Premise Connection object, Installation, Premise Connection object, Installation, Device.
What is the SAP recommended approach for a company to validate address data with external vendors? Note: There are 1 correct answers to this question Create and ALE interface based on intermediate documents (IDocs) Implement an interface using the Business Add-In (BAdI) ADDRESS_CHECK Implement implicit enhancements using the Enhancement Framework Activate the "City file activate" option in Customizing for Central Address Management.
What is the valid sequence for processing scheduled meter reading? Note: There are 1 correct answers to this question 1. Output orders, 2. Download meter reading data, 3. Perform meter readings, 4. Validate orders, 5. Upload orders 1. Create orders, 2. Download meter reading data, 3. Perform meter readings, 4. Validate orders, 5. Upload meter reading results 1. Create orders, 2. Download meter reading data, 3. Perform meter readings, 4. Upload meter reading results, 5. Validate meter readings 1. Create orders, 2. Perform meter readings, 3. Output orders, 4. Upload orders, 5. Validate meter readings.
When a device is replaced, which data of the old device is automatically transferred to the new device? Note: There are 3 correct answers to this question Register-related periodic consumption Register group Disconnection status Rate data Meter reading data.
When reviewing the account balance display transaction (FPL9) you notice that all of the documents start with different numbers. Based on this information, what else can you conclude to be different about the documents? Note: There are 1 correct answers to this question The document types The posting dates The origin keys The reconciliation keys.
Which blocks can you set on the contract account? Note: There are 3 correct answers to this question Outgoing payments Outsorting Dunning Central block Interest.
Which criteria are used to group the underlaying FICA documents for transfer to General Ledger Accounting? Note: There are 3 correct answers to this question Company code Segment Transaction Creation date Currency.
Which data is maintained on contract account level? Note: There are 3 correct answers to this question Individual dunning procedures Creditworthiness Payment terms Bank accounts Interest key.
Which factors can influence the returns process? Note: There are 1 correct answers to this question Returns history, Creditworthiness, Tolerance group, Returns amount Returns reason, Returns amount, Returns category, Clearing category Creditworthiness, Returns amount, Returns reason, Clearing category Tolerance group, Returns history, Payment document, Returns category.
Which field value would enable you to determine if a device is a meter or a transformer? Note: There are 1 correct answers to this question The basic device category on the device The device category on the device The function class on the device category of the device The type of device on the device category of the device.
Which functions does a transaction control in FI-CA? Note: There are 3 correct answers to this question Number range assignment Text Debit and credit indicator Document type Allowance for manual posting.
Which master data object enables electronic data exchange between market participants? Note: There are 1 correct answers to this question Connection object Contract account Supply contract Point of delivery.
Which object can be used in monitoring (EL31) to view meter reading results? Note: There are 1 correct answers to this question Contract account Contract Connection object Device location.
Which object requires you to define an outsorting check group? Note: There are 1 correct answers to this question Contract Account Rate Contract Rate Category.
Which objects are maintained in both SAP CRM and SAP ERP? Note: There are 2 correct answers to this question Installation Contract account FICA document Point of delivery.
Which of the following are valid relationships for technical master data creation? Note: There are 2 correct answers to this question The connection object and its associated functional location are created with sequential numbers The premise can be allocated to a device location The premise can be integrated into Logistics via the technical installation The service connection is allocated to an installation.
Which of the following documents can be used to generate an individual invoice? Note: There are 3 correct answers to this question Print document Automatic billing document Manual billing document SD billing request Simulated billing document.
Which of the following is a valid sequence for processing payment lots after they have been created? Note: There are 1 correct answers to this question 1. Close lot, 2. Post lot, 3. Postprocess lot 1. Post lot, 2. Close lot, 3. Postprocess lot 1. Post lot, 2. Close lot, 3. Change lot 1. Change lot, 2. Post lot, 3. Close lot.
Which of the following is always necessary for an SAP IS-U move-in document? Note: There are 1 correct answers to this question The move-in meter reading The device The premise The actual move-in data.
Which of the following must exist before an agent can create an automatic billing document? Note: There are 1 correct answers to this question Validated meter reading result Active budget billing plan Posted payment Billable billing order.
Which of the following processes is unable to establish a billing construct that is billable? Note: There are 1 correct answers to this question Owner Allocation Move Contract Supply Scenario Meter Reading.
Which optional tasks are supported by configuration in the invoicing process? Note: There are 1 correct answers to this question Post a new receivable, Account maintenance, Dunning, Late payment charges on receivables Interest on cash securities, Interest on receivables, Dunning, Write off Late payment charges on receivables, Interest on credits, Dunning, Late payment charges on installment plans Account maintenance, Interest on cash securities, Interest on receivables, Late payment charges on installment plans.
Which processes are supported within the standard SAP CRM Utilities Interaction Center agent business role? Note: There are 3 correct answers to this question Display billing history Process point of delivery sets Process incoming payment Transfer items from one account to another Display account balance.
Which processes can be directly called within the account display transaction? Note: There are 3 correct answers to this question Display installation Create budget billing plan Change contract Display returns history Mass change.
Which processes can be executed against cleared items? Note: There are 3 correct answers to this question Returns Interest Payments Deferral Archiving.
Which questions can you answer based on a review of the installation data environment? Note: There are 3 correct answers to this question Does a time period exist where no contract has been allocated to the installation? Have multiple contracts been allocated to the installation? Have any contracts been moved out using the End Contract process? How many contracts have been reversed? Has a move-out been reported for each of the allocated contracts?.
Which SAP CRM process results in a product allocation in IS-U? Note: There are 1 correct answers to this question Move-in Move Contract Move-Out Move-In/Out.
Which SAP technical master data object can be influenced by the SAP regional structure? Note: There are 1 correct answers to this question Point of delivery Connection object Business partner Premise.
Which transactions support the FI-CA Integration with General Ledger Accounting? Note: There are 3 correct answers to this question Run the open item report Close the reconciliation key Transfer the reconciliation key Transfer the items to an account Maintain the alternative posting date.
Which types of services are supported by the Industry Solution for Utilities? Note: There are 3 correct answers to this question Waster water Electricity Waste disposal Mobile telephone Toll collection.
While reviewing a customer's interaction history within the Interaction Center you discover that some interactions are missing from the interaction history. What may explain this? Note: There are 1 correct answers to this question An IS-U Customer Contact failed to replicate to SAP CRM A utility contract does not exist for the customer An interaction record does not have the status "completed" A previous interaction was not saved manually prior to ending the interaction.
Why could a final invoice fail to be created after the customer reported a move-out? Note: There are 1 correct answers to this question The final meter reading result was not entered The move-out date was not entered The move-out confirmation did not take place The dunning procedure was not changed.
With which other components is the Industry Solution for Utilities directly Integrated? Note: There are 3 correct answers to this question Business Intelligence Accounts Payable Materials Management Sales and Distribution Time Management.
Within the document display transaction, you find a document with one item that has 12 repetition items. Which documents can create this situation? Note: There are 3 correct answers to this question A manual posting document A consumption billing document An installment plan document A budget billing document A promise-to-pay document.
You are attempting to create data to test the billing process. When you perform a full installation for the device, you must input the rate type for each billing-relevant register. You enter a valid value in the rate field and choose enter. Why might the system return an error message and prevent you from saving? Note: There are 1 correct answers to this question The device can only be installed as billing-relevant The rate type is configured as facts permissible The device is actually a device info record A reference value exists on the installation.
You are operating in a deregulated market where a single service provider (ACME Service Provider) has multiple roles: measure grid and send bills to customers. What can you conclude about ACME Service Provider's role within this market? Note: There are 1 correct answers to this question The role will be created as division independent to support its multiple roles The role will contain a Service Provider agreement to support sending bills to customers The role will exist as the Service Provider and Invoice Service Provider on each supply contract The role will be mapped to multiple service types to support measuring grid usage.
You create a business partner in the role of contract partner and attempt to create a Sales and Distribution document for requested goods. However, the system outputs and error message starting that the customer does not exist. Which IS-U Customizing has most likely not been made? Note: There are 1 correct answers to this question Reference customer Standard customer Contract customer Prospective customer.
You discover the some work orders within a regional structure area are receiving incorrect maintenance plant assignments. Which of the following steps may be required to resolve the inconsistency? Note: There are 1 correct answers to this question Redefine an agent determination task responsible for creating work orders Define a new regional structure area in Customizing Redefine a service object customizing entry Define a new regional structure group in Customizing.
You enter a meter reading manually and receive a message informing you that the reading failed a relative tolerance validation. What type of meter reading validation is this? Note: There are 1 correct answers to this question Independent validation Meter reading control validation Fixed validation Dependent validation.
You have created the following master data:
- Connection object
- Premise
- Installation
- Point of delivery
- Device location
- Register group
- Device category
- Device info record
When you try to do a full installation, you receive a system error. What would most probably be the cause of the error in this scenario? Note: There are 1 correct answers to this question The installation is not billing-relevant A valid business partner is missing Technical installation is not possible There is no contract assigned to the installation.
You post a receivable for a contract account 154001 is determined by the system. What information could you change within the posting document that would enable the system to determine a different receivable account? Note: There are 1 correct answers to this question The account determination ID for the contract account The main transaction of the posting item The sub transaction of the posting item The document date on the header.
You define portions and meter reading units (MRUs) for a customer who bills monthly on an interval basis. Every other month is scheduled to be estimated. Which settings can be maintained during schedule master record configuration? Note: There are 2 correct answers to this question Define the key date as monthly Create one or more parameter records Define the scheduled meter reading categories Set the meter reading interval at 55 to 70 days.
You use parallel processing to execute the dunning proposal. A variant for object VKONT is used with interval size 1000 and the number of intervals as 1000. Which of the following is a result of the batch scheduling process? Note: There are 1 correct answers to this question All intervals will start processing at the same time Each interval will generate 1000 dunning activities Only one interval has less than 1000 accounts All intervals will finish processing at the same time.
You want to perform period-related billing using load shape data. How would you set this up? Note: There are 1 correct answers to this question 1. Create an RTP formula, 2. Create an RTP result parameter, 3. Assign the result parameter to a rate, 4. Assign the RTP formula to a rate type 1. Create an RTP formula, 2. Create an RTP component, 3. Assign result parameters to operand categories, 4. Assign the RTP interface to a rate 1. Create an RTP component, 2. Create an RTP formula, 3. Assign the formula to a billing schema, 4. Assign the RTP component to a rate 1. Create an RTP component, 2. Create an RTP interface, 3. Assign result parameters to rate categories, 4. Assign the RTP interface to a billing schema.
Your customer has multiple portions defined, and is designing the meter reading units (MRUs) to be allocated. Which rule is applicable? Note: There are 1 correct answers to this question A portion's MRUs must be allocated to the same regional structure elemenets A portion's MRUs must be allocated to the relevant billing classes A portion's MRUs must have the same end of the meter reading period A portion's MRUs must have the same scheduled meter reading date.
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