what does the customer need to consider during the core release changes
the time of the relese change can be determined by the core
individual releases cannot be skipped
the time of the release change can be determined by the customer
individual release can be skiped
. how is abs defined
ABS CAN ONLY BE USED IN THE BACK OFFice
abs can be operated online and offline
abs is an all class system for managing non life health and life insurance
. which phases are not part of the pre study In the abs methodology
build
project setup
diagnosis
functional design & configuration
solution conception
. which of the following statements regarding the single stage and two stage processing are true
the processing of customers request is splitted into online and offline media
bundling of business objects that occurs in small quantites and/or requries specific know-how
80% of the business cases are routed to specialised units
quantitative iteration should be avoided
the work assignment of employees is flexible and according to utilization
. what is the aim of the diagnosis phase
the decision if a project can be started or not
the description of the most important business processes
the identification of the needed and influencing factors
the understanding of the requirements
. what are parts of the cross cutting functionality
workflow
collection and disbursement
product
claim
contract
. what functionality is offered by the file concept in abs
there can be a branch out from each file into another file
the file concepts supports the abs dialogue flow
several files can be opened simultaneously
files can be opened within other files
Within a file , all information can be reached by just one mouse click
. which configuration mechanisms for abs are part of the defining data
allocation of roles in company data
adaptation of the gui layers
definition of letter components
definition of products and texts
. what is part of operation in aom
claims & assistance management
organization managment
IT
HR
cross channel management
. who defines/decides the process sequence of the dailogue in the file
the customers
the core
system
user
. which of the following extensions will be done in the line of business
imports the beneficiaries
interface to local regulatory authorites
lob specific validation rules
input management system implementation
specific underwriting rules for products
. which of the following statements are true
layered system architecture has ensure multi access/multi channel integration on central business logic
for every customers the same extensions is deployed
the customers extensions is the basis for all implementation
abs is the basis for homogenious abs solutions for one of more customers
. what kind of file are not available in abs
contract file
life file
claim file
customer care file
consulting file
. what are the basic functions in ABS?
Person
Contract
Claim
Product
Collection & disbursement
. which defining data exists in terms of ABS
Domain
Product
Person
Contract
Orga
. What are the basic elements of an ABS file?
File header
status bar
side tabs
delete buttons
top tabs
. which module belongs to the abs outer core
portel module
decentralized modules
co-insurance module
centralized sales module
datawarehouse module
. what defines the process of the extension of the core module
requests to the core competence center the core competence center decides the implementation in the core
the core sends a request of core module extension to the customers extend the core module
the core will be extended at the customer by an information to the core
. what is the advantage of a bipolar customer care
a number of person changes with special knowledge make sure that the customer will be cared of in every area
it is ensured that an automatically answer will be sent to the customer if the person in change is not available
customer is cared at any time
. for which functional objects exists defining data areas of the same name
assignment and loss event
product and organizational model
claim and loss event
contract and claim
. how many defining data area exist in abs ?
32
9
30
19
. which person role exists in the abs
injured party
payer
insured person
husband
team leader
. what belongs to the base gui elements of a file in the abs
side tabs
input tabs
top tabs
ground tabs
. how many functional objects are there
9
3
11
8
. which defining data exist in terms of abs
contract
person
orga
product
domain
. how is functional object defined
it doesn’t have any information about business wold like contract,assignement
it improves the performance for the system
it is a bundle of tables and functions
it includes all relevant information about the objects of real world
. what kind of customer specific extension options of the abs data model are possible
core tables can be extended by customer specific attributes
core tables extend theirselves
individual attributes can be added in existing core tables by the abs cc
core tables can be extended by customers specific tables
. what is a functional object in terms of the abs
claims
person
contract
product
. how does abs use the defining data
writing
reading
reading and writing
. which functional objects will be historized
loss event
property
person
claim
contract
. which functions of business object are available
product defination
process slip/tasks
historization
business object activity
domain instance
. what supports the company wide data model
workflow control
history leading
general ledger
multilingual capablity
multi client capablity
. which statement is true
the data model is identical online and offline
logical and physical data model are indentical
the data model is not identical online as offline
. how is the company wide data model divided
operational data
evaluating data
defining data
interactive data
. what are worktables for
improving the performance
controlling of client services
controlling of batch services
automatic allocation of object identifiers
. Which defining data will be updated in the configuration suite?
Commission
person master data
product
loss event
. For which purpose are domains used in ABS?
For the description of GUI elements.
For the definition of valid value lists.
For controlling the authorization concept
For separation of defining data areas
. what information does the location contains
location values
role authorisations
company system data
access rights
company data
. what defines an employee in the context of an abs installation
a personnel number
user id
an authorisation
the visibllity of areas in abs
they are a user of the abs system
. how is a role defined in the abs context
by authorisation allowing or preventing the user from making changes
by an authorisation bundle
by a level within the organisation hierarchy
by the personnel number of the employee
. which of the following defines a location in the context of an abs installation
authorization
personal number
team
building
. which defining data are maintain in product explorer
loss event
commission
roles
products
. which defining data are maintain in configuration suit
Domains
commission
orga
role
. which of the following are cornerstones of the organisation model
EMPLOYEE
person
location
role
contract
. which of the following are features of the organisational model
it is used to control data distribution
it is mapped as a positive system
it supports mapping of organisation structure
it includes basic control parameters for using abs
it interpretes authorisation in abs
. which of the following are part of the authorisation model
the strorage of defined contol paramets within the organisational structure
the option of managing access rights for the authorization of specific abs areas
tables for managing authorisation bundles
tables for managing the organisational structure
. which of the following are features of the authorisation model
it is used to control data distribution
it is mapped as a positive system
it supports mapping of organisation
structure"
it includes basic contol
parameters for using abs"
it interprets authorisation in abs
. What components does the role use?
Application profile
Profile function
Profile function restriction
. which statement regarding 2nd level routing process in abs is correct
a responsible clerk can be determined in the 2nd level routing
all routing of the 2nd level are in the tables tfachgrproutvor and -det
contracts are assigned in the 2nd level by using rules defined in the table tvertroutdet
if the 1st level results in the multiple responsible teams, then only one gets selected by using the table tfachgrproutvor
as a results of the 2nd level even multiple teams can be determined
. A certain function within an application profile should not be visible. How can this be achieved?
for this function no data ELEMENT must be assigned
by disabling the checkbox visible within the application
for this function there is a profile with the rights for editing as well as a profile function restriction without the right for reading
no role within the application profile must be defined
there is no profile function for this function defined
. which component of the organizational model is part of a role
employee position
functional right
application profile profile function restriction
there is no profile function for this function defined
. they are created individually by user
they are created individually by user
by user during forwarding to post processing
during post processing
. What are the similarities between schedule tasks and process slips
they trigger a work process
both are displayed in work lists
they are defined and configured in the defining data
they both stop automatic processing
. where are process slips configured
in product explorer
in the defining data
on the contract functional object
on the claim functional object
. which of the following statement are true
contracts are always assigned to a specific team or clerk
contract are routed if a scheduled task is due or a process slips is created
claims are always assigned to a team or clerk
claims are always routed when they are created
. which of the following statement about routing are true
routing only occurs when an appropriate scheduled task has been written
routing is the determination of the responsible team for processing the to dos
routing takes place in a maximum 2 steps
process slips are created as a result of routing
routing required an appropriate organizational structure
. which of the following trigger a scheduled task in abs
a cancellation note
the dual control principle(four eyes principle)
release for payment
incoming document
emails
. when are individual process slip created
they are created individually by user
during forwarding to post processing
during post processing
. which of the following functions are offered by work list
a process slip approval
process slip allocation
contract editing
scheduled task completion
claims processing
. when technical process slips created
during forwarding to post processing
they are created individually by the user
during post processing
. what corresponds to the two level principle with respect to the target operating model in abs
1st and 2nd level processing
administration office vs sales force
generalist vs specialist
call and non-call employee
bipolar customer supports approach
. where is the definition of the abs database environment within the organizational model
in the company data of the location abs
in the location values of the abs database
in the configuration file orga-config.xml
in the company system data
. how is a role defines in the abs context
by authorization allowing or preventing the user from making changes
by an authorization bundle
by a level within the organizational hierarchy
by the personnel number of the employee
. What prevents further processing
Process Slips
Schedule Tasks
Information report
. in which abs table are routing rules of the 1st level defined
TVERTROUTDET
TDOKROUTVOR
TFACHGRPROUTDET
TSCHROUTVOR
TARCHIVROUTDET
. which other abs areas are strongly dependent to workflow
claim
PROCESS MANAGEMENT
product
organization/authorization
contract
. what is prerequisite of an effective workflow control in abs
no document digitalization in order to avoid transmission errors
quick indexing of incoming documents
definition of different and flexible process variants for a business object
claim contract and workflow must have independent database structures which are in different databases
definition of a clear authorization structure within the organization.
. a process relevant document is indexed. In which abs working table is the task generally created
in table tvertrag if a policy number exists
in table tschadenliste if a claim number exists
in the personalized contract processing the business object even without an existing policy number is routed directly into the individual work list of the clerk
in table tdoktabelle
if no claim or policy number exists the table tarchivindex is used
. A claim clerk has exceeded his payment limits what can be used to avoid a wrong payment
contract note
sales schedule task
email
process slip
schedule task
. what does the person type influence in abs/What influences the kind of person in abs?
the functionality offered by the system
the level of authorization given by the system
the inputs and validations made possible by the system
the possible roles of a person
. which tables associates the insured person to a contract
tprodaus
tperson
tverspers
tvnehmer
. Which type of business partner exist in ABS?
Repair Shop
Governmental Department
Insurance Company
Hospital
. in what context is n the functional object person to the abs cross cutting functionality
policy holder
insured person
agent administration
injured party
general collection and disbursement
. which statements are true
the abs host deletes persons without checking
person can be deleted in abs client
by merging persons all connections have to be changed
the persons merging is initiated by the abs client
. which of the following functions are offered by the person data management in abs
delete persons
search persons
create persons
selection of person group
. what is the central table in the functional object person
tnatpersons
tperson
tjurpers
. which information does the contract list in the person file contains
all application
all contract
all claims
all collection data
all quotes
. which of the following is person management used for in abs
creation and maintenance of general collection and disbursement information
creation and maintenance of general collection and disbursement information
creation and maintenance of person data
creation of contract
. how can natural and legal persons be connected with each other
with relation
with the house hold
with corporate group structure
. which of the following is not legal person in abs
a private person
an association
an authority
a company
. how can legal persons be related to each other in abs
with relation
with the house hold
with corporate group structure
. what kind of data to the agent will be placed in the file person
basic of commission identification
agent data
sales hierarchy
commision account
. what agent data is available in person file
sales hirarchy
basis for commision calculation commission accounts
agents main data
. How natural person be related to each other in ABS
with relations
household
with corporate group structure
. In person which contract files are visible
Quote
Application
Contract
. what is a purpose of the person management in abs
creation and maintance of the person master data
creation and maintenance of the genral collection and disbursement data
creation of contract
creation and maintence of communication data for a person
. select one or more
An amendment notice results in policy processing
an amendment notice produces a new application
an amendment notice results in a contract stage
. how is the general collection account used
collection and disbursement accounts have to be identical
every contract may use an individual bank account as a collection account
only a single collection account can be used by the policy holder
the general collection account is set per default for every contract creation
. how are claim or loss event questions defines
optional
individual
mandatory
general
. which amendment reason can be modified customer specific
amendement reason 1-3
core reason for amendment
only the amendment reson 3
only amendment reason 2-3
. How many amendments reasons can be stored in contract at a time
2 3 4 5. which cancellation type exist in abs
replacement cancellation
total cancellation
cancellation by scheduled task
partial cancellation
. which data are processed in the contract file
claims data
product data
object data
general contract data
. What is true regarding a direct contract amendment?
A direct contract amendment does not result in policy processing.
A direct contract amendment results in policy processing.
A direct contract amendment does not result in a new contract stage.
Premium relevant data can be changed in a direct contract amendment
. What is the counterpart of a class product in the operational data in ABS?
Class contract
Coverage
Contract
Policy
. Which type of amendment reasons exists in ABS?
Manual amendment reasons
Automatic amendment reasons
Non-technical amendment reasons
Technical amendment reasons
. what does not belongs to the operational data in UDM
insurance product
coverage item
product component
insurance contact
. with which tab of the file contract objects(property/person) are administrated
collection
object/person
product
contract
. at what point is the policy number issued during contract processing
it is done in a procedure within the policy batch
at the point when a quote is converted to an application
during application processing by the clerk
. what phase of a contract does not exist in abs
quote
contract
offer
applicaton
. which types of amendment are possible for a contract
amendment notice
indirect contract amendment
direct amendment
ammendment application
. which types of contract file exists in abs
expert file
standard file
special file
. what is not cancellation reason in abs
surrogate
cancellation because of direct debit return
cancellation due to lack of payment
cancellation by insurance company
. at which level of the contract structure is the policy holder assigned to the contract
coverage
contract
coverage item
. what is the difference between the expert file and the standard file
the expert file is an extension of the standard file
the expert file not offers automatic premium calculation
a deep knowledge of contract processing is requried to use the expert file
the expert file provides automatic contract processing
. which of the following are features of the quote
only one qoute per contract can be created
a quote can be changed at any time
a quote represents the offer to the customer
a quote already contains the most important data for products,object etc
. what distinguishes an amendement notice from an amendement application
an amendment notice results in policy processing
an amendment notice results in a new version of the contract
an amendement notice produces a new application
. in which technical tables contract relevant information is stored
tbubasis
tprodukt
tversicherungsvertrag
tvertrag
. in which product structure legal clauses defined
insurance product
coverage item
class product
product component
. Which statements of the product model in ABS are correct?
the high reusability of modelled product insurance is given
the maximum possible scope for insurance products can be defined
insurance products can be implemented quickly
the product model is applied in a manner specific to each individual customer , and is therefore particular suitable for specific sectors
. IN which tables in the data model the product structure are stored
in the tables of the functional objects in claim
in the tables of the functional objects contract
in the operative tables
in the defining tables
. which collection and disbursement function is usable in the claim file
recourse agreements
annuity agreements
contract related accounting transctions
payments and accounting transactions
. which accounts can be processed in the person file
claim account
commission account
customer account
ncp accounts
. customer inform his insurance company that his postal address might change in 2 months what use the clerk in abs as a reminder to contact the customer in 2 months in order to ask for the new address?
contract note
schedule task
process slip
email
sales schedule task
.
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