When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.
Which SIP header is used to indicate for whom the call was originally destined, and the
reason for being forwarded to AAM? A. B = history info B. To C. Request D. P-Asserted-Identity.
Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)? A. WCF B. ASAI/TSAPI C. DMCC/TSAPI D. TR87.
After upgrading Avaya Aura® Application Enablement Services (AES), the customer’s CTI
application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.) A. Access the TSAPI web interface to monitor AES. B. Access the AES command line, and run thestatus aesvcs cti-linkcommand. C. Access the AES web console, and view the services status in the AES menu. D. Access Communication Manager (SAT), and run thestatappcommand to view AES
services status. E. Using Communication Manager’s System Administration Terminal (SAT), run thestatus
aesvcs cti-linkcommand to see the service state.
A customer called in stating that none of their users can IM or see each other’s Presence.
After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem? A. Use SSH to Avaya Breeze ™, and run SMnetSetup. B. Use SSH to Avaya Breeze ™, and use theroutecommand to correct the routing table. C. Use Avaya Aura® System Manager web GUI to update the SIP Entity screen. D. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform < Server Administration, and edit the Server Instance.
Considering the message flow to an Avaya Aura® Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC? A. CSTA B. TSAPI C. SIP D. WCF.
In Avaya Aura® 7, how are calls typically routed from Avaya Aura® Communication Manager (CM) to Avaya Aura® Messaging (AAM)? A. Using a direct SIP trunk group between CM and AAM. B. Using a direct H323 trunk group between CM and AAM. C. Using SIP via Avaya Aura® Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM. D. Using SIP via Avaya Aura® Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.
Which types of certificates can be verified from the Avaya Aura® Application Enablement Services (AES) web console? A. common a default Avaya SIP certificates B. only Avaya server certificates C. common and default Avaya server certificates D. default certificates and Avaya server certificates.
After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed? A. Discipline 5 – Implement a Work-around B. Discipline 5 – Implement Corrective Actions C. Discipline 5 – Choose Corrective Actions D. Discipline 5 – Prevent Recurrences.
Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true? A. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura® Communication Manager profile). B. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM). C. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM). D. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).
Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.
Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service? A. Avaya Breeze ™ web GUI, and navigate to Avaya Breeze ™ Dashboard. B. Avaya Breeze ™ command line, and run thestatus servicecommand. C. Avaya Aura® System Manager web GUI, and navigate to Breeze Dashboard. D. Avaya Aura® System Manager command line, run thestatus servicecommand.
What are two ways to view the ipcs.log file of an Avaya Session Border Controller for Enterprise (SBCE) High Availability (HA) system? (Choose two.) A. Login to the EMS using a web browser, then click on Logs > System Logs. B. Login to the active SBCE, and cat /archive/syslog/ipcs/ipcs.log. C. Login to the EMS and cat /archive/syslog/ipcs/ipcs.log. D. Login to the EMS using a webbrowser, then click on the active SBCE under Installed Devices, then click on View System Logs. E. Login to the EMS and cat /var/log/ipcs.log.
A Network Administrator of a company has been made aware of a problem with the telephone system, and contacts a few colleagues who have dealt with similar problems in the past.
Which Discipline in 8D Methodology describes the action of the Network Administrator? A. D4 B. D3 C. D2 D. D1.
A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura® Messaging (AAM) and issues the vmstat command.
What information will the display present? A. statistical information about voicemailboxes B. information about the volatile memory C. status information about the virtual machine D. count of mailbox password violation attempts.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura® Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated? A. endpoint routing configuration issue B. interoperability testing C. network outage D. routing configuration issues.
The Entity Monitoring column on the Session Manager Dashboard shows two figures per line.
How should these two figures be interpreted? A. the first number indicates the number of retries, the second number indicates the total number of links monitored B. the first number indicates the number of unmonitored links, the second number indicates the total number of monitored links C. the first number indicates the total number of links monitored, the second number indicates the number of links down D. the first number indicates the number of links down, the second number indicates the total number of links monitored.
Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true? A. An RTP media stream will always bypass an SBCE. B. An RTP media stream will only flow through the SBCE if it is encrypted. C. An RTP media stream will transcode the codec as it flows the SBCE. D. An RTP media stream will typically flow through the SBCE.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS).
Based on the exhibit, which statement about the message flow is true? A. Avaya Aura® Presence sends Notify to the telephone via Avaya Aura® Session Manager. B. Phone sends Register message to Avaya Aura® Session Manager via Avaya Session Border Controller for Enterprise. C. The telephone sends Subscribe message to Avaya Aura® Session Manager via Avaya Session Border Controller for Enterprise. D. Avaya Aura® Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.
To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.) A. application B. configured certificates C. cluster status D. licensing status E. installation status.
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform? A. Install a patch to fix the problem. B. Praise individuals for contribution. C. Implement a solution. D. Update the Knowledge Management database.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform
> Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem? A. Edit the Cluster, access the Servers tab, and assign the server to the cluster; then set the cluster to Accept New Service. B. Under Engagement Development Platform > Server Administration, select the server and change the System State to Accept New Service, then return to the Cluster
Administration screen and set the cluster to Accept New Service. C. Obtain and install an Avaya Breeze™ license on webLM with more instances of Avaya Breeze™ nodes. D. Edit the cluster to change the cluster profile from Core Platform to General Purpose.
Which three standards does the Avaya Aura® Application Enablement Services (AES) support? (Choose three.) A. Computer Supported Telecommunications Applications (CSTA) B. Media Stream Reservation Protocol (MSRP) C. Telephony Server API (TSAPI) D. Java Telephony API (JTAPI) E. Far End Camera Control (FECC).
Which three statements about the Avaya Session Border Controller for Enterprise (SBCE) are true? (Choose three.) A. Split horizon DNS with FQDN is recommended to allow smartphones to seamlessly register with Avaya Session Border Controller for Enterprise, when out of range of Wi-Fi over the Mobile network, and register direct with Avaya Aura® Session Manager when connected to a corporate Wi-Fi. B. You must use HTTPS as opposed to HTTP when web browsing to the Element Management System (EMS). C. When ignoring traffic considerations, it is possible toco-reside WebRTC, Remote Worker, and SIP Trunking applications on the same Avaya Session Border Controller for Enterprise (SBCE). D. Remote Worker and SIP Trunking can use the same IP addresses for both services E. You can SSH to Avaya Session Border Controller for Enterprise using PuTTY with standard port 22.
You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze ™ platform.
How can the application processes be started? A. SSH to Avaya Breeze ™, and execute thestart –acommand. B. SSH to Avaya Breeze ™, and execute theservice presence startcommand. C. Accept Service on the cluster using Avaya Aura® System Manager web GUI. D. SSH to Avaya Breeze ™,and execute theservice ps startcommand.
Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true? A. It is not anchored on the Avaya Aura® Media Server. B. It is anchored on the Avaya Aura® Media Server if using SIP agent. C. It is anchored on the Avaya Aura® Media Server until the agent answers the call. D. It is anchored on the Avaya Aura® Media Server for the duration of the call.
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in
Session Manager.
Where do you configure the Media Server URI (ce-msml@avaya.com) that Avaya Breeze ™ will send to AAMS via Avaya Aura® Session Manager (SM)? A. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes. B. Use SSH to Avaya Breeze ™ and edit the “/etc/config.properties” file. C. Use Avaya Aura® System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element. D. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura® Media Server.
Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action? A. D8 B. D7 C. D6 D. D5.
Which two methods can be used to determine the status of the Switch/CTI Link between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)? (Choose two.) A. Observe the AES Alarm Report. B. Run an ASAI test on AES. C. Observe the CM dashboard. D. Observe the AES dashboard. E. Run thestatus aesvcs cti-linkcommand on CM.
In Avaya Aura® Messaging (AAM), which Command Line Interface command produces the same output as what is shown on the Process Status Results page in the AAM Web GUI? A. sysstatus B. vmstat C. appstat D. statapp.
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology? A. Business Partners B. Avaya Tier 2 C. Third Party Support D. Avaya Tier 3.
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?
A. Identify a patch to fix the problem. B. Update the Knowledge Management database. C. Implement a solution. D. Determine the cause.
You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.) A. Install the Certificate Authority certificate that signed SBCE identity certificate into SM. B. Export the SBCE identity certificate, and import it into SM. C. Install the Certificate Authority certificate that signed SM identity certificate into SBCE. D. Add Certificate Authority certificate into the TLS profile Peer Verification List.
A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.
Which two pre-implementation steps were omitted? (Choose two.) A. Establish connectivity. B. Test all third-party equipment and software. C. Provide accurate licensing specification. D. Access support.avaya.com to verify customer systems compatibility. E. Upgrade Communication and Session Manager.
What are two valid Avaya Aura® Messaging (AAM) Measurement Report types? (Choose two.) A. Occupancy B. Load C. Users D. Disk Usage E. Feature.
After a new implementation the customer began to experience dropped calls and an ‘all lines busy’ error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted? A. properly sizing trunk capacity B. interoperabilitytesting C. upgrading the circuits D. correct licensing specifications.
How can you enable all levels of the log, including debug, to be dumped into the ps.log file? A. Web browse to Avaya Aura® System Manager (SMGR), navigate to Services > Events > Logs > Log Settings, then enter PresenceServices into the Logger filed, and enter ALL into Log Level. B. Use SSH to the PresenceServices Avaya Breeze™ node and execute thece dlogonPresenceServicescommand. C. Use SSH to the PresenceServices Avaya Breeze™ node and execute theedp dlogon allcommand. D. Use SSH to Avaya Aura® System Manager (SMGR) and execute theedp dlogon allcommand.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working? A. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is partially working, but routing may be incorrect. B. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. The publicnetwork is not working. C. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is not working. D. The local area network and Avaya Aura® Session Manager are working. Avaya Aura® Communication Manageris not working.
In Avaya Aura® 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on an external WebLM server and the EMS points to the WebLM server using a URL.
What is the correct syntax of that URL where 135.60.232.41 is the IP address of the WebLM server? A. https://135.60.232.41:8443/WebLM/LicenseServer B. https://135.60.232.41:8080/LicenseServer C. https://135.60.232.41:52233/WebLM/LicenseServer D. https://135.60.232.41/WebLM.
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue? A. List trace; PPM requestswere going to Avaya Aura® Session Manager instead of the PPM server B. traceSM; SIP requests were going to Avaya Aura® Session Manager instead of SBCE C. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura® Communication Manager D. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager.
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true? A. With SBCE, Remote Workers must use a different dial plan to Office Workers. B. With SBCE, Remote Workers have less telephone features available compared to Office Workers. C. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN). D. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.) A. Enable traceFW with the STUN/TURN option enabled. B. Enable traceSBC with the STUN/TURN option enabled. C. Enable traceHTTP with the STUN/TURN option enabled. D. Enable debug logging on SBCE and look in ipcs.log.
The WebRTC snap-in is showing a yellow caution icon under License Mode.
What does this error mode indicate? A. The license wasinstalled incorrectly. B. The license 30 day grace period has expired. C. There is a license error but the snap-in continues to function. D. The snap-in license has expired and is out of service.
Callers hear a fast busy when they dial into Avaya Aura® Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM.
How would you restore the trunks to in-service status? A. Using AAM web GUI access Administration > Messaging > Diagnostics > Network Connection, and then click on the Release All Trunks button. B. SSHto AAM, and execute therelease trunks allcommand. C. SSH to AAM, and execute therelease trunkcommand. D. Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release, type ‘all’ in the Equipment Number field, and then click onthe Release button.
Considering the message flow to an Avaya Aura® Contract Center (AACC) Agent Desktop, which protocol is used to communicate Between AACC and Avaya Aura® Application Enablement Services (AES)? A. WCF B. TSAPI C. TR87 D. DMCC.
Which two trace tools are available for Session Manager? (Choose two.) A. theCallTracecommand on the Session Manager Command Line Interface B. thetraceSMcommand on the Session Manager Command Line Interface C. Trace Viewer in the System Manager GUI D. theList tracecommand on the Session Manager CommandLine Interface E. Pcap.
Which statement about Avaya Tier 2/Business Partners is true? A. They immediately escalate to Tier 3 as issue is encountered. B. They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue. C. They isolate issue, resolve issue then escalate to Tier 3 for corrective action. D. They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.
In an Avaya Aura® Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS? A. NOTIFY B. SUBSCRIBE C. OPTIONS D. REGISTER.
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)? A. an LDAP End Point Policy Group B. a reverse proxy for LDAP C. an application relay for LDAP D. an LDAP Server Flow.
After Avaya Aura® Messaging (AAM) answers a call Avaya Aura® Communication Manager (CM) will initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and AAM.
Which SIP message is sent by Avaya Aura® Communication Manager (CM) to AAM to initiate the shuffle? A. Re-Invite B. Refer C. Info D. Cancel.
Where can an administrator go to validate the Breeze/WebRTC cluster is synchronized to Avaya Aura® System Manager (SMGR)? A. the Duplication menu in SMGR web interface B. the Replication menu in WebRTC web interface C. the Synchronization menu in Breeze web interface D. the Replication menu in SMGR web interface.
When a customer calls voicemail to retrieve their messages they hear “Hello, to access your mailbox…” instead of the users named followed by “please enter your password…”.
After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura® Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.
How can this problem be fixed? A. Change clid-numbering 0 SAT form to send the correct CLID. B. Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format. C. In Session Manager,configure a DigitConversionAdapter with ‘fromto=true’ to update the ‘Form’ header as well as the P-asserted-identity, and link it to the AAM SIP Entity. D. Having identified the trunk group from Avaya Aura® Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3? A. when the customer issue is not service affecting B. when the Business Partner/Avaya Tier 2 haveisolated issue and found a resolution C. when the issue for the customer is intermittent D. when the issue is a common one resolved through an upgrade.
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen? A. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name. B. In Avaya Session Border Controller for Enterprise (SBCE) GUI, navigate to Global Profiles > Server Configuration > Edit the Session Manager server entry to set “Overwrite Domain Name.” C. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name. D. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE? A. webrtctrace on B. traceWEBRTC C. traceHTTP D. traceSBC.
A customer reports that their Avaya Aura® Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem? A. A coverage path has not been setup. B. The Call Forwarding feature has not been assigned to a button. C. Data Privacy is enabled in the station’s Class of Service. D. An entry is missing in the private-numbering System Administration Terminal (SAT) form.
Which three statements are true about Avaya Aura® Messaging (AAM)? (Choose three.) A. 20 Voice Ports are always reserved for retrieving messages. B. AAM can run on Avaya-provided hardware that runs Linux® and Avaya Aura® System Platform, or VMware in avirtualized environment. C. You can choose to use the Avaya Message Store or Microsoft Exchange Store. D. AAM Multi-Server configuration separates Application Servers from Avaya Message Store. E. Each message application server allows for up to 100 simultaneous SIP or H323 sessions, with 300 active ports permitted per Voice Mail Domain (VMD).
To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.) A. in the Application Relay tab of the Relay Services page B. in the Networks tab of the Network Management page C. in the Interfaces tab of the Network Management page D. in the Reverse Proxy tab of the Relay Services page.
Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze™ platform? A. traceTURN, traceSTUN, and traceHTTP B. traceWEB and traceSM C. traceSTUN, traceTURN, and traceCE D. traceHTTP and traceCE.
In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve? (Choose two.) A. Try actions that bypass theissue, like creating a work-around for temporary restoral of
service. B. Capture potential triggers. C. Evaluate systems and components. D. Develop immediate controlled actions to isolate the problem E. Develop a hypothesis based on the outcome of the various controlled actions and the system’s reactions.
What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)? A. Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC. B. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue thesu – rootcommand, and then execute thetraceSBCcommand. C. Login to the EMS using port SSH 222, issue thesudo sucommand, and then execute
thetraceSBCcommand. D. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue thesudo sucommand, and then executethe traceSBCcommand.
Avaya Aura® Messaging (AAM) needs to communicate with Avaya Aura® Session Manager (SM) whose identity certificates have been signed by Avaya Aura® System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate? A. The certificate is retrieved from SMGR automatically when AAM services are started. B. The certificate needs to be manually installed. C. The certificate installs as a result of running ‘initTM –f’. D. The certificate installs as a result of the enrollment process.
When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform? A. It authenticates message and encrypts the Presence status. B. It authenticates and encrypts the message and registers the user. C. It authenticates and encrypts the message, and replaces its own IP address with the Session Manager IP address. D. It authenticates, encrypts the Presence status message, and replaces its own IP address with the Avaya Aura® Presence (PS) IP address.
Which method can be used to verify the Client and TSAPI services have been administered correctly? A. The TSAPI test is call initiated from CTI endpoints using SIP telephones. B. The TSAPI test is call initialed from within Avaya Aura® Communication Manager (CM) command line using the test TSAPI interface command. C. The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu. D. The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.
Which tool has an option to debug the TLS handshake between the server and the client? A. SIP Trace Config andSIP Trace Viewer B. List trace tac 701 C. traceSM D. List trace tac 701/tls.
A company is deploying an Avaya Session Border Controller for Enterprise (SBCE) for their Remote Workers only. The Remote Workers use 9640 hard phones which need to have 46xxsettings.txt downloaded to them.
What is the minimum number of IP-addresses they need to assign to their private and public Network Interface Cards (NICs)? A. 1 IP-address to their private NIC, and 1 IP-address to their public NIC. B. 2 IP-addresses to their private NIC, and 1 IP-address to their public NIC. C. 1 IP-address to their private NIC, and 2 IP-addresses to their public NIC. D. 2 IP-addresses to their private NIC, and 2 IP-addresses to their public NIC.
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform? A. Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform > Server Administration, and read the Version displayed. B. Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform > Server Management, and read the Version displayed. C. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand. D. Using PuTTY SSH to theAvaya Breeze™ platform, login as cust, then execute theswversion– PresenceServicescommand.
In which two Avaya Aura® Communication Manager (CM) System Administration Terminal (SAT) forms does the SIP domain need to be configured? (Choose two.) A. trunk-group B. signaling-group C. ip-network-map D. ip-network-region.
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