M09

Which ones can be problems connected to the relation between L-S in SHELL model?. problems among colleagues. wrong interpretation of procedures, badly written handbooks, etc. physical diseases.

Which was the main limitation of the first CRM courses in the seventies?. They did not take in account the computers technology. They did not take in account any refreshing course. They did not take in account the HF in maintenance.

Why several models are used in human factor?. To study aircraft behaviour. To study human behaviour. To study companies behaviour.

Which was the basic error of the the CRM first studies?. it was considering superficially the safety aspect. it was considering only maintenance aspects. it was considering that only pilots were responsible for safety.

Which attention is used following a check-list. Channel. Selective. Sustained.

During the flight at high altitude, the use of contact lenses. is allowed. it is allowed when the visual correction is small. is forbidden.

Where is located the sense of balance?. In the outer ear. In the inner ear. In the middle ear.

Which part of the ear is in charge of body balance?. the cochlea. the stirrup. the eardrum.

A supervisor. is subject to the same number of risk factors. is subject to a greater number of risk factors. is subject to a smaller number of risk factors.

What is the ability to subdivide roles, duties and responsibilities?. Coordination. Mutual support. Cooperation.

What is the "safety culture"?. the philosophy on which organization should be based. the check-list that every technician should be follow before to initiate a task. the specific training courses for flight crew.

Which are the phases of the General Adaptation Syndrome?. reception, elaboration and meaning. alarm, resistance and exhaustion. detection, processing and reduction.

What is the workload?. the requested effort to carry out a task. the foreseen effort to carry out a task. the planned effort to carry out a task.

What is the stress?. A positive or negative reaction of the organism. A negative reaction of the organism. A positive reaction of the organism.

Which is the part of the brain that controls the circadian rhythms?. Hyppocampus. Amygdala. Limbic system.

Why are vibrations ranging between 0.5 Hz and 20 Hz problematic?. because they are absorbed by the human body. because they can damage the aircraft structure. because they produce bad sounds.

Which is the third level for reducing the exposure of workers to noise?. to provide protective equipment like headsets and plugs to the workers. to switch off the noise source. to take protective measurements between the noise source and the workers.

What is the direct reverberation?. It is the light coming from 0 to 30 degrees in relation to the field of view line. It is the light coming from 0 to 45 degrees in relation to the field of view line. It is the light directly reflected on a surface.

What is a repetitive task?. a task done every time before performing a complex task. a task carried out with high frequency. a task composed by parts of repeated actions.

Which is the degree of concentration required by a visual inspection?. Low. Very high. Medium.

How it is possible to avoid the natural fall of attention in repetitive tasks?. Following check-list. Avoiding to repeat too many times the same task. Repeating the task every time in a different way.

How do you define a communication where a technician forgets to pass important details?. Lack of communication. Negligent communication. Poor communication.

How do you define a communication where a written report is filled in a barely legible handwriting?. Poor communication. Lack of communication. Negligent communication.

What does the company do when the information is particularly important?. it may require the technician to sign a receipt. it may require the technician to keep the manual in good condition. it may require the technician a consultation.

What is a two way communication?. A communication that happens in real time. A communication where the transmitter receive an acknowledge regarding the reception. A communication where the receiver is capable of a prompt reply.

How do you define the lack of training in the task at hand, in the dirty dozen?. Lack of resources. Self-complacency. Lack of knowledge.

How are errors in design or production defined?. as design errors. as constant errors. as random errors.

How do you define the errors made by maintenance personnel?. Passive errors. Latent errors. Active errors.