What are some of SAP's Software as a Service (SaaS) solutions? SAP Cloud Platform SAP SuccessFactors SAP Concur SAP Ariba SAP HANA Enterprise Cloud
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What are some of the intelligent technologies that enable end-to-end automation? Fundamental Simplification Conversational AI Predictive Analytics Embedded Analytics Machine Learning.
What computing service enables a developer to build and deploy cloud applications? Software as a Service (SaaS) Platform as a Service (PaaS) Infrastructure as a Service (IaaS) Integration Platform as a Service (IPaaS).
If a customer requires a high degree of flexibility in their solution, but also wants the benefits of a cloud solution (i.e. backups, patching, provisioning and upgrades, infrastructure monitoring, etc.), what is the best SAP S/4HANA deployment option? SAP S/4HANA on premise SAP S/4HANA Cloud SAP S/4HANA Cloud, single tenant SAP S/4HANA on premise hosted in SAP HANA Enterprise Cloud.
What characteristics of SAP HANA enable it to process large amounts of data precisely, and in a short period of time? Disk storage In-memory storage Column-oriented structure Row-oriented structure.
What determines which applications display on a user's Launchpad? Organizational structure User's language preference Assigned business role(s) User's personalization of their home.
In SAP S/4HANA Cloud, what is the basis of an integrated accounting system in which financial accounting and management accounting data are recorded in a single chart of accounts? Chart of Accounts General Ledger Universal Journal Fiscal Year
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What are some supported features when SAP SuccessFactors Employee Central is integrated to SAP S/4HANA Cloud as the HR system of record? Integration of basic data and contact details for employees and contingent workers. Integration of employee availability for employees and contingent workers. Integration of company code and cost center. Integration of job title, job information, and employment status. Integration of expense report data.
What activities are included in Supplier Management? Source Assignment Classification and Segmentation Purchase Contract Management Supplier Evaluation.
In the Manufacturing Line of Business, what process is important in ensuring you have enough materials to produce a good? Production Scheduling Quality Planning Material Requirements Planning Master Recipe/Routing Management.
In which Line of Business do you find Enterprise Portfolio and Project Management? Professional Services Manufacturing R&D / Engineering Supply Chain.
What is the purpose of Order Promising? To align inventory stock with product demand To make a commitment based on actual stock information To deliver the right products to the right place To confirm on which date and in which quantity a requirement can be fulfilled.
Which of the following are process in the Asset Management Line of Business? Record and process incidents, safety observations, and near misses. Perform inspections when outbound deliveries are created. Optimize the scope of work and effort required for inspection, maintenance, and planned repairs for your technical systems. Plan and control the production and material flow based on physical material stock.
Which process begins when a request for quotation (RFQ) is received from your customer? Sales Contract Management Sales Order Management and Processing Sales Quotation Management Sales Billing.
What is a service order in the Service Line of Business? Outline agreement with a business partner that defines services offered for a particular period.. A confirmation of an agreement between a service provider and service recipient. Short-term agreement between a service provider and a service recipient with information relevant to the specific service process. Long-term agreement with a customer that defines the content and scope of services guaranteed within specific tolerance limits for certain parameters (e.g. predefined time frames).
What are some activities conducted in the Professional Services Line of Business? Monitor incoming resource requests to staff employees and monitor overall utilization. Collaborate on compliant product development processes. Control financial performance and logistics activities in your projects throughout all stages. Plan, manage, and deliver project services to customers. Understand and increase the profitability of your contracts and services.
What are the three cornerstones of SAP’s cloud security strategy? Secure Company Secure Cloud Secure Operations Secure People Secure Products.
What does SAP define as the three key components of how a data center works? Certification Standards Controlled Access Backup Retention Procedures Cooling Power Supply.
What are the four dimensions of SAP Enterprise Support? Expert access, Empowerment, Innovation and value realization, and Mission-critical support Collaboration, Empowerment, Preferred care, and Mission-critical support Collaboration, Empowerment, Innovation and value realization, and Mission-critical support Collaboration, Personalized engagement, Innovation and value realization, and Mission-critical support.
When is the Quality System upgraded to the latest release? On the Release to Customer (RTC) date The first weekend after the RTC date The second weekend after the RTC date The third weekend after the RTC date.
When are customers notified prior to the Quality system upgrade? 2 weeks prior to the upgrade, by email 4 weeks prior to the upgrade, by email 6 weeks prior to the upgrade, by email 8 weeks prior to the upgrade, by email.
Which of the following activities occur on the Release to Customer (RTC) date? New enhancements are announced by product management Enhancements and corrections are applied universally to public cloud systems The latest release content is published in SAP Learning Hub, SAP Help Portal, SAP Best Practices Explorer, SAP Activate Roadmap Viewer, etc. New scope items are activated in customer quality systems.
When can extensions be transported from Quality to Production? After new scope items activated in the quality system are also activated in the production system After the starter system is decommissioned After the quality system is upgraded to the latest release version After both systems are on the same release version.
How can customers understand the impact of changes to the activated scope items in their personal SAP S/4HANA Cloud system during each quarterly release? By using the What's New Viewer in the SAP Help Portal By reviewing the SAP Best Practices Explorer new and changed scope item information By reviewing the updates to the SAP Activate Roadmap Viewer By using the Release Assessment and Scope Dependency (RASD) tool.
What are some responsibilities of the steering committee during implementation of an SAP S/4HANA Cloud project? Ensures the resources necessary for the project's success are available. Last escalation level for problems (conflict management). Act as a multiplier within your organization to train and support end users. Maintain responsibilities for users in your company. Responsible for inspection and approval of results and of the overall project.
What are some responsibilities of the Configuration Expert project team role in an SAP S/4HANA Cloud implementat Manages interactions with the SAP Service Center Prepares and leads the Fit-to-Standard analysis process Serves as the central contact for SAP Resolution of business process issues.
What are some responsibilities of the Business Process Expert in SAP S/4HANA Cloud implementation projects? Expert in solution processes and configuration Performs and confirms configuration Guides the system configuration Drive decisions and perform testing
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How can organizations closely connect subsidiaries with headquarters to run end-to-end business scenarios? With a fully functional ERP solution With a cloud solution With a 2–tier ERP solution With a 4–tier ERP solution.
What is the best transition scenario for a customer looking for some, but not full process redesign, and re-use of existing processes in some areas that still fit? New Implementation Selective Data Transition System Conversion.
What SAP S/4HANA deployment model has the characteristics of a core ERP scope with rapid innovation, SAP-led governance, and standardization? SAP S/4HANA on premise SAP S/4HANA Cloud, single tenant edition SAP S/4HANA deployed in SAP HANA Enterprise Cloud SAP S/4HANA Cloud.
In which SAP Activate Methodology phase is the Experience Trial accessed by customers? Discover Prepare Explore Realize
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What are some characteristics of the Quality system? Used to run your business in SAP S/4HANA Cloud Decommissioned 30 days after Production system provisioning Configurable system during implementation Used for quality assurance checks of business processes during quarterly upgrades.
What are some characteristics of the Starter System? Decommissioned 30 days after Production system provisioning Configurable system during implementation Used for enablement of the project team on SAP standard processes Used for quality assurance checks of business processes during quarterly upgrades Includes model company configuration and master data for your selected cloud solution.
What are some characteristics of the Production system? Used to run your business processes in SAP S/4HANA Cloud Configurable system during implementation Where your business will transact, plan, and run Used for quality assurance checks of business processes during quarterly upgrades.
What are examples of some information captured in the Digital Discovery Assessment? Integration requirements Configuration values required Customer master data Scope items selected within functional business areas.
Why do you use the Implementation Portal for SAP S/4HANA Cloud? To use as an input for Fit-to-Standard workshops that helps the team understand areas to spend more time on during workshops. To monitor the progress of implementation tasks in real time. To use the guided workflow to integrate SAP Cloud solutions. To manage implementation tasks based on SAP Activate Methodology that are automatically generated and adapted to the customer's scope.
When is provisioning of the production system requested? After completing configuration of the business processes in the quality system After the starter system is decommissioned Immediately after receiving the active quality system Immediately after receive the inactive quality system (Preset phase).
What does "SSCUI" stand for? Self-Service Customization User Interface Self-Service Creation User Interface Self-Service Configuration User Interface Self-Service Collection User Interface.
What configuration cannot be changed after Preset phase activation? New country activation Maintain Takeover Date for Asset Accounting Fiscal year variant Organizational structure keys
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What are some activities the project team will perform in executing project work during the Explore Phase? Manage risks and implement risk response activities Deal with user authorization requests. Collect project data and report on progress and performance Establish and manage internal and external communications Manage Background Jobs, Input and Output.
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What are some functions of Business Catalogs? Enable you to restrict user access Analyze if authorizations are missing or insufficient Display information about the usage of business roles Provide access to one or more applications.
What is a Technical User? An employee with specific business roles An administrator A local or remote process A template of access rights
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When you create a new Business Role (either completely blank, or from an SAP standard template), what is the Read access set to by default? Unrestricted (*) Restricted No Access.
How can you create a custom business role in SAP S/4HANA Cloud? Edit one of the preloaded SAP standard roles directly Create a new role from an SAP standard role template, then add/remove business catalogs Create a new role from scratch, then add the business catalogs you need Transport the business role from the Starter system to the Quality system.
What can you check with the IAM Information System app? How restrictions can be used for different business catalogs Business roles assigned to business users Applications a business user has access to, and if any restrictions exist If a user's authorizations are missing or insufficient through a trace.
What are some of the capabilities end users can utilize to adapt and change their launchpad home page according to the way they work? Rearrange or move tiles within a group Add a new group Delete a predelivered group Rename a predelivered tile Add any SAP Fiori apps to a group, regardless of role.
What tool can you use to create chats with other users and share notes and screenshots in SAP S/4HANA Cloud? SAP Jam Skype SAP CoPilot Microsoft Outlook.
If a situation such as an approaching deadline or a pending task occurs, how can the information be communicated to end users? As a notification on the SAP Fiori Launchpad As a message in SAP Cloud Platform As an email notification As a notification in SAP Jam As a message in the relevant application.
An employee, John, who is a member of multiple teams and handles different functions across those team is retiring. What app would you use to find and replace John with a new team member to take over the same functions? Business Event Handling Maintain Business Users Responsibility Management SAP Business Workflows.
Where do end users receive information about their assigned workflow tasks? As an email notification As a message in the My Inbox app As a notification in the SAP Fiori Launchpad As a message in the relevant applicatio.
What comprises a Workflow Scenario? Reusable workflow segments A collection of tasks Agent-determination rules A tool to identify work items that have not yet been assigned to a user Related artifacts that can be sequenced to construct workflows
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In Legal Content Management (LCM), who is responsible for requesting legal content, assigning a context, and sending the request? Employee Administrator Legal Transaction Manager Context Manager.
What are some goals of the Fit-to-Standard workshops? To gather input for customer-defined customizations to the solution. To identify relevant data migration objects. To identify customer-defined configuration changes within the scope of the service. To review the SAP Best Practices in the starter system. To define the Integration and API List for the solution.
What is the primary function of the Starter System in the Fit-to-Standard workshops? To provide a secondary sandbox that will be maintained by the customer post go-live To gather the customer’s detailed configuration requirements To configure and test the solution in a sandbox To demonstrate SAP Best Practices.
A gap is identified during a Fit-to-Standard workshop where the required data fields in an application do not meet the customer's needs. What are some potential solutions? Use the Custom Fields and Logic app to add a BAdI Use the Custom Fields and Logic app to add custom UI fields Use the SAP Adobe Forms tool in SAP Cloud Platform to customize the UI Explore all SSCUI customization possibilities
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What are some of the defined recommendations for organizational change success? Don’t worry about the scale of change for end users. Be aware of cultural and language barriers for regions, countries, and Lines of Business impacted by change. Promote the case for change and look forward to avoid change fatigue. Maintain a robust governance structure, especially in the Run phase. Collect feedback from employees occasionally.
What are some characteristics of the "Cloud" mindset? Make the software fit the company Make the company fit the software Fit-to-Standard workshops Business blueprint phase Heavy customizations and modifications Workarounds and light extensions.
How can you handle "gaps" with a Fit-to-Standard cloud-based mindset? Use a workaround (e.g. create a custom field with in-app extensibility) Redesign a business processes by editing the building blocks in S/4HANA Cloud Define modifications in the HANA database Co-innovation/co-development with SAP or a partner Review planned enhancements on the roadmap; potentially request future enhancements.
Which of the following tasks are involved in delivering the Organizational Change Management (OCM) measures? Set up Change Agent networks Set up project newsletter Communicate specific stakeholder information Provide access to key and end-user training Set up the project charter.
Which of the following tasks are involved in controlling and reporting on Organizational Change Management (OCM) effectiveness? Gather information from project team members about satisfaction with project work Analyze possible media channels for effective communication Gather information about the level of information end users and stakeholders have Organize a workshop to check employees' perceived progress of chan Collect feedback from end users about usability of system.
What are some responsibilities of the Customer Center of Expertise (CoE)? Generate a detailed report of system scope and integration requirements Conduct risk-based assessments to determine which new processes to implement each quarter Define KPIs to support a continuous improvement mindset and maintain quarterly release knowledge Provide LoB-specific knowledge and guidance on business process requirements.
What must be defined in the Preset Phase of implementation to enable configuration of business processes? Expert Configuration Chart of Accounts Master Data Organizational Structure.
Which of the following are accurate statements regarding the Organizational Structure app? You can delete an entity created with the Organizational Structure app as long as you have not carried out content activation A relationship between two entities can only be defined after both entities have been created. It is impossible to delete an entity once it has been created with the Organizational Structure app. The IDs of existing entities can be changed through a Change Project after content activation.
What does it mean if an SSCUI has a "Yes" in the "Redo in P System" column? The configuration records are the same for all countries and all country solutions have the same data. SSCUI records are specific to a company or country and every country has its own unique configuration record You must manually redo the configuration in the production system, because it is not captured in change projects. The configuration is transferred from the quality system to the production system in change projects.
How many change projects can be active at a time? 1 2 3 4.
Where do you request provisioning of the Quality system? Incident/Service Request to SAP Service Center Manage Your Solution app in Starter System Configure Your Solution app in Starter System.
Who receives the initial login information for the Starter, Quality, and Production Systems when they are provisioned? Project Manager on the Partner Implementation Team Project Manager on the Customer Implementation Team Customer Key User identified as the "IT Contact" SAP Service Center, who then forwards the information to you.
How many countries can be activated at a time? 1 2 3 4.
How many times should you install SAP Cloud Print Manager? Once in your network Twice in your network Once per user computer Once per printer.
How do you create print and interactive forms that look like their paper counterparts? Maintain custom forms in the ABAP UI editor. Maintain custom forms in the Maintain Form Templates Fiori app. Maintain custom forms in SAP Cloud Platform Forms by Adobe. Maintain custom form content in the Manage Logos and Manage Texts Fiori apps.
What SAP middleware tool hosts the SAP Best Practices pre-delivered integration content and can be used for custom integration development? Process Integration SAP Cloud Platform SAP HANA Enterprise Cloud SAP API Management.
What APIs (Application Programming Interface) are used to connect SAP Cloud to SAP on premise solutions? BAPI OData IDoc SOAP
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What SAP Cloud Platform integration tool would you use to integration SAP S/4HANA Cloud and SAP S/4HANA on premise?
SAP Cloud Platform, Cloud Integration SAP Cloud Platform, Connectivity
SAP Cloud Platform, API Management
SAP Cloud Platform, Open Connectors.
What does "de-coupling extensions" mean in SAP S/4HANA Cloud? Extensions could conflict with future release enhancements Extensions are applied with modifications in the HANA database Extensions are separated from the stable system of records. Extensions will not clash with quarterly release upgrades.
What types of extensibility are supported directly in the SAP S/4HANA Cloud solution? Classic Extensibility Managed Extensibility In-App (Key User) Extensibility Side-by-Side Extensibility.
What are some extension item types can be transported from the Quality system to the Production system?
Custom Fields Form Templates Employee Data Custom Business Logic Master Data Query Designer Report Communication Arrangements.
What are the two options for transferring data to SAP S/4HANA Cloud? Data Migration to SAP S/4HANA from SAP (BH3) Data Migration to SAP S/4HANA from File (BH5) Data Migration to SAP S/4HANA from Staging (2Q2) Data Aging (1K8).
Why might you choose to migrate data to SAP S/4HANA Cloud with the Staging approach? If you need to import a small amount of data If you can import the data manually If you need transfer a lot of data If you need to find a way to automate the transfer of data.
Where can you find the Migration Object Template documentation? SAP Best Practices Explorer SAP Roadmap Viewer accelerator SAP Support Portal SAP Help Portal.
What hosts the Test Execution Service that drives automated business process testing in SAP S/4HANA Cloud? SAP Cloud Identity SAP HANA Enterprise Cloud Manage Your Solution app SAP Cloud Platform.
What are some activities you must complete the run an automated business process test, assuming you have not customized any of the apps or the process flow of the scope item? Copy the standard process in the Manage Your Test Processes app Change the test data to align with your organizational data in the Manage Your Test Processes app Create a test plan and assign the process in the Test Your Processes app Record actions in the Manage Your Test Processes app Create the DEFAULT test user in the Test Your Processes app.
Which type of test automate/process does SAP create and execute on behalf of the customer after consent? Standard test automate Custom test automate Post upgrade test automate Best Practices test automate
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What does it mean when a Post Upgrade Test Plan has the status: Not Executable? A user has manually canceled the test plan during execution There was an issue during test execution The test plan is currently being executed The required test data could not be read from the customer's Quality system.
If you cannot add or remove test processes from an existing test plan, what could be the reason? Data binding exists between two or more test processes A new variant of the test plan has been created The test plan has been executed The values of the test plan have been edited.
What are some responsibilities of customer key users after go-live of an SAP S/4HANA Cloud project? Complete the implementation activities as assigned. Search for solutions and process incidents from end users directly and when necessary, request help from SAP. Manage Users and Task Assignment. Monitor internal/external communications such as printers and integration with third-parties. Responsible for inspection and approval of results and of the overall project.
What are some of the training tools / resources available in SAP Learning Hub? SAP Learning Journeys SAP Learning Rooms Learning Center App Live Sessions in SAP Learning Rooms SAP Best Practice Business Processes.
Where can end users access SAP S/4HANA Cloud tutorials? In the SAP S/4HANA Cloud system by selecting the Question mark (?) icon in the upper right corner In SAP Help Portal In SAP Roadmap Viewer In SAP Support Portal In SAP Best Practices Explorer.
What are some of the required customer activities to maintain their SAP S/4HANA Cloud system post go-live? Stay current Test new features in the Stay Current Early Knowledge Enablement Sandbox / Trial e Conduct regression testing on business processes Activate new scope (if applicable) Maintain business catalogs.
After completing an SAP S/4HANA Cloud certification, what must you do to maintain "current" with your knowledge and certification status? Attend Live Sessions related to your certification area in the SAP S/4HANA Cloud Implementation Learning Room each quarter Complete the Stay Current assessment that corresponds to your certification in the SAP S/4HANA Cloud Implementation Learning Room each quarter Complete the Stay Current assessment that corresponds to your certification through the SAP Certification Hub each quarter Review the Stay Current content that corresponds to your certification in the SAP S/4HANA Cloud Implementation Learning Room each quarter
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How can you access the built-in support in SAP S/4HANA Cloud? In the ONE Support Launchpad In the SAP S/4HANA Cloud Customer Community In SAP CoPilot In the SAP Help Portal.
How can customers submit ideas or requests for future SAP S/4HANA Cloud enhancements to SAP? In SAP CoPilot In the SAP S/4HANA Cloud Roadmap In the SAP S/4HANA Cloud Customer Community In the SAP Influence Portal.
Where can customers and partners ask SAP S/4HANA Cloud "how-to" questions? SAP Help Portal SAP S/4HANA Cloud Customer Community SAP S/4HANA Cloud Implementation Learning Room SAP Influence Portal.
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