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All complaints ___ within 24 hours. must be handled. be handled. handle. were handling.

All the documents ___ before the deadline. is submitting. submit. submits. had been submitted.

A new policy ___ to improve customer service. was been implemented. implements. is implementing. has been implemented.

Feedback ___ after every training session. will collect. be collected. was collected. is usually collected.

Instructions ___ on the website for easy access. posted. are posted. post. are posting.

New employees ___ on their first day of work. brief. have been briefed. are briefed. briefed.

The annual conference ___ in the main auditorium. held. holding. holds. is held.

The budget proposal ___ by the finance team tomorrow. will be discussed. be discussed. was discussed. is discussed.

The customer complaints ___ promptly. will being addressed. were addressing. is addressed. are addressed.

The event ___ due to unforeseen circumstances. will be cancelled. has been cancelled. cancels. have been cancelled.

The meeting agenda ___ yesterday. be sent. has been sent. was sent. will be sent.

The new policy ___ to all employees last week. was communicated. communicated. is communicating. communicates.

The new policy ___ to all employees yesterday. is explaining. explains. explained. was explained.

The new product line ___ at the trade show next month. is unveiled. will be unveiled. be unveiled. was unveiled.

The old equipment ___ out last week. will be thrown. is thrown. was thrown. be thrown.

The project proposal ___ by the committee next Monday. will be reviewed. is reviewing. reviews. review.

The proposal ___ by the board of directors tomorrow. discussed. will be discussed. is discussing. discusses.

The report ___ to the client by the end of the day. will be send. will be sending. will send. will be sent.

The results of the survey ___ to the management team last month. will be presented. were presented. are presented. is presented.

The software update ___ automatically. installing. is installed. install. installs.

The technical equipment ___ regularly to ensure optimal performance. maintained. maintaining. is maintained. maintains.

The training program ___ annually. will be conducted. was conducted. be conducted. is conducted.

The website ___ by our IT department. is maintained. will be maintaining. be maintained. are maintained.

This report ___ by the end of the week. is completing. will be completed. completes. complete.

What is the primary purpose of the "Findings" section in a report?. To present the results of the research. To list the resources used. To provide a summary of the report. To introduce the topic.

Which phrase is commonly used to introduce the purpose of the report?. In conclusion. The aim of this report is to. As previously mentioned. It is well known that.

Which phrase is used to introduce recommendations?. The results indicate that... In summary, it is evident that.... It is recommended that... The data was collected from...

Which phrase is used to introduce the findings of the report?. The data was collected. In conclusion, it is clear that... The aim of this study... The findings suggest that...

Which phrase would you use to highlight an important point?. It is important to note taht. The data indicates that.... The aim of the report... In conclusion the study found that...

Which phrase would you use to present the methodology of the report?. This section provides... The aim of this report is to... The data was collected using... The results indicate that...