AIR TRAVEL GLOSSARY (FLIGHT ATTENDANT)

1. SPECIAL TERMS (01/03). CREW. CREW MEMBER. FLIGHT PURSER. LEAD FLIGHT ATTENDANT. HEAD PURSER = HEAD SUPERVISOR. SENIOR PURSER = SENIOR FLIGHT ATTENDANT. STEWARD = AIR HOST. STEWARDESS = AIR HOSTESS. CABIN. CAPTAIN = PILOT.

1. SPECIAL TERMS (02/03). 1St OFFICER = COPILOT. BASE MANAGER. CREW SCHEDULER. STATION MANAGER. GROUND SERVICE PERSONNEL. RESERVATIONS AGENT. DEADHEAD. JUMPSEAT RIDER. SUBLO = SUBJECT TO LOCATION. SENIORITY NUMBER (employee number).

1. SPECIAL TERMS (03/03). LAYOVER. REST BREAK ON BOARD. BRIEFING PERIOD. DEBRIEFING PERIOD. AWAY FROM BRIEF PERIOD. GROUNDED. TO BE ON RESERVE. LEGAL REST.

2. AIRLINE TERMINOLOGY (01/03). HOLDING TIME. WORK SCHEDULE. TO FLY UNDER STAFFED. TRIP TRADING. TO BE AIRBORNE. BASE CITY. AIRPORT CODE. CITY CODE. IN-FLIGHT ANNOUNCEMENTS. LAYOVER.

2. AIRLINE TERMINOLOGY (02/03). REGULATION. TURN AROUND. SENIORITY. INTERIM BREAKS. WORN. GROOMING SECTION. STOWAWAY. ANNOUNCEMENT HANDBOOK. PURSER’S LOG. CREW CHANGE POINT.

2. AIRLINE TERMINOLOGY (03/03). IN-FLIGHT ENTERTAINMENT. JET LAG = CATCHING-UP PERIOD. CONFIGURATION. DECK. MOCK-UP. OPERATING RANGE. FULL UNIFORM. BID LINES = BID ROUTES.

3. AIRCRAFT TERMS (01/03). DEMONSTRATION KIT. DEMONSTRATION LIFE VEST. GALLEY/KITCHEN. MEAL SERVICE. MAGAZINE RACKS. BASSINET. AIR-SICK BAG. HEAD PIECE. INTERPHONE / P.A. HEADSET.

3. AIRCRAFT TERMS (02/03). SEAT BACK POCKETS. JUMPSEAT. TRAY TABLES/FOLDING TABLES. OVERHEAD BIN/OVERHEAD COMPARTMENT. BULKHEAD. FLIGHT DECK/COCKPIT. FORWARD. AFTERWARD. P.S.U. (PASSENGER SERVICE UNIT). SEAT BELTS.

3. AIRCRAFT TERMS (03/03). COAT COMPARTMENT. READING LIGHT. AIR VENTS / AIR OUTLETS. CALL BUTTON. WINDOW SHADES. WINDOWSILL. ARM-REST. ASH-TRAY.

4. GROUND SERVICE TERMS (01/04). AIRFARE. SCHEDULED FLIGHT. NON-SCHEDULED FLIGHT. PHONE RESERVATION. CODE. LEG. NO-SHOW. OFF LINE. RESERVATION AGENT. A PARTY OF ONE.

4. GROUND SERVICE TERMS (02/04). A PARTY OF THREE. F/J/Y. CONFIRMATION. CONNECTION /CONNECTING TIME. STOP-OVER. OVERBOOKING. CARRIER. I.A.T.A. TICKET AGENT. HIGH SEASON.

4. GROUND SERVICE TERMS (03/04). LOW SEASON. BOARDING PASS. CHECK-IN. GATE. PASSENGER SERVICE AGENT. CLEAR CUSTOMS:. E.T.A. E.T.D. CARRY ON. GARMENT BAG.

4. GROUND SERVICE TERMS (04/04). OVER WEIGHT. CUSTOMS. TRANSFER COUNTER/INTERLINE COUNTER. TRANSIT PASSENGER. SALES REPRESENTATIVE. EXTRA-SECTION. AIR WAYBILL. INVOICE. BAGGAGE TAG.

5. AIRPORT TERMS (01/01). CONCOURSE. DEPARTURE GATE. JETWAY. RAMP. BASE STATION. RUNWAY. ON-LINE STATION. OFF-LINE STATION. TERMINAL.

6. FLIGH TERMS (01/01). BLOCK-TO-BLOCK TIME. STACKING. FLAG-STOP. CEILING.

7. AIRCRAFT PROCEDURES (01/01). 01. 02. 03. 04. 05. 06. 07. 08. 09. 10.

8. EMERGENCY ITEMS (01/02). CO² (CARBON DIOXIDE) FIRE EXTINGUISHER. FUNNEL / HORN. LIQUID FIRE EXTINGUISHER. AXE / AX. OXYGEN MASK. OXYGEN BOTTLE. LIFE RAFT.

8. EMERGENCY ITEMS (02/02). LIFE VEST. MEGAPHONE. BEACON. ROPE. SLIDE / DITCHING CHUTE. FLASHLIGHT/ TORCH. FIRST-AID KIT.

9. TOILETS / LAVATORIES (01/02). TOILETS SERVICE TRUCK. WATER CLOSET / W.C. FLUSH HANDLE. FLUSH THE TOILET. W.C. SEAT. LAVATORY COVER. FAUCET / TAP. WASH-BASIN. SINK DRAIN. PLUG LEVER.

9. TOILETS / LAVATORIES (02/02). MIRROR. TOILET PAPER. TISSUE COMPARTMENT. PAPER TOWELS. RAZOR PLUG. PAPER CUPS. BAR OF SOAP. WASTE CONTAINER. LATCH. GIFT AMENITIES.

10. PASSENGER’S KIT (01/02). TOOTH BRUSH. TOOTH PASTE. COMB. REFRESHER. LOTION. AFTER-SHAVING LOTION. SHAVING FOAM. TOWEL.

10. PASSENGER’S KIT (02/02). NAIL FILE. SOAP. RAZOR. SLIPPERS. BLINDFOLD/NIGHT MASK. 'DO NOT DISTURB'' (sticker). SHOEHORN. EAR PLUGS.

11. GALLEY – MEAL SERVICE (01/03). PROVISIONS. CATER. GALLEY SUPPLY TRUCK. SERVING CART / MEAL TROLLEY. LIQUOR CART. DISH-UP SERVICE. COLD PLATES. CASSEROLE MEALS / HOT DISHES. OVEN. RACK.

11. GALLEY – MEAL SERVICE (02/03). COFFEE MAKER. BREW. LINEN. CHINA. GLASSWARE. SILVERWARE = CUTLERY. TRAY. PASTRY. BREAD. FRENCH BREAD.

11. GALLEY – MEAL SERVICE (03/03). RYE BREAD. WHITE BREAD. BISCUITS. COOKIES. CRACKERS. MUSTARD. MAYONNAISE.

12. ABBREVIATIONS FOR SOME DRINKS (01/01). TJ. GT. COKE. MAN. GA. BM. VT. DQ. CG. MAR.

13. MEALS (01/01). BREAKFAST. MORNING TEA. LUNCH. BRUNCH. AFTERNOON TEA. DINNER/SUPPER. SNACK.

14. LUNCH / DINNER SEQUENCE (01/01). APERITIF. HORS D’OEUVRE/FINGER FOOD. CHEESE & BISCUITS/CRACKERS BOARD. APPETIZER/STARTER. MAIN COURSE. DESSERT. SECOND. HELPING.

15. BEVERAGE SERVICES (01/03). PLASTIC CUPS. PAPER CUPS. SERVING TRAY. SUGAR PACKET. COFFEE CREAMER. COFFEE POT. TEA POT. WATER PITCHER/JUG. TEA BAGS. ICE BUCKET.

15. BEVERAGE SERVICES (02/03). ICE TONGS. BAGS OF ICE. CAN OPENER. CORK SCREW. PLASTIC GLASSES. STIR STICKS. NAPKINS.

15. BEVERAGE SERVICES (03/03). GARNISHES. HOT CUP. CHINA CUP AND SAUCER. COCKTAIL GLASSES. LIQUOR / SPIRIT GLASSES. WINE GLASSES. CHAMPAGNE BUCKET.

16. BEVERAGES (01/02). SOFT DRINKS / SODAS. WINE. BEER. FRUIT JUICE. GRAPEFRUIT JUICE. ORANGE JUICE. MINERAL WATER. SPARKLING MINERAL WATER. PLAIN / STILL MINERAL WATER.

16. BEVERAGES (02/02). MILK. CREAM. BRANDY. WHISKY / BOURBON / SCOTCH. SHERRY. PORT. CHAMPAGNE. LIQUORS / SPIRITS. SPARKLING WINE.

17. MEAL SERVICE (01/02). PRESET MEAL TRAY. MENUS. HOT POT HOLDERS. PLATE LIFTER. CASSEROLE / HOT DISH. ROLL BASKET. LADLE.

17. MEAL SERVICE (02/02). SALAD BOWLS. CHINA PLATES AND BOWLS. CARVING BOARD. UTENSILS. LINEN /TABLE CLOTH. REFRESHER TOWELS. SALT AND PEPPER SHAKERS.

18. SPECIAL MEAL SERVICES (01/01). VEGETARIAN MEALS. KOSHER MEAL. BABY MEAL. MOSLEM MEAL. CREW MEAL. LOW-CALORIES MEAL. BABY BOTTLE/NURSER. CELIAC MEAL/GLUTEN FREE.