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You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private. What is one example of an acceptable reason to convert a public channel to private?. Members of the workspace do not wish to be notified of new content in the channel. Channel membership is low; in the single digits. Several members in the channel are also communicating by direct message (DM). Channel members need to share sensitive files which should not be accessible by the wider workspace.

What are the main benefits of Workflow Builder? (Choose all that apply.). It supports integration with various third-party apps for easy data transfer between services. Non-developers can easily automate business processes. Templates are available for download. Developers and engineers can easily automate efficiencies in their development.

You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees. You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation. What is the most likely cause of the sign out?. The users need to update their device operating systems. The members did not set up EMM within the 72-hour window. EMM requires users to sign in every 72 hours to ensure compliance. When activating EMM, you did not enable "Keep users signed in.".

You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin. What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure? (Select the best answer.). Deactivate the departing Workspace Admin from all Enterprise Grid workspaces from each workspace's Manage Members page. Deactivate the Workspace Admin's account in the IdP, and automatically sync deactivated members from your organization's IdP. Manually delete the departing Workspace Admin from your organization's IdP. Request an Org Owner deactivate the departing Workspace Admin from the Org Admin dashboard.

Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a crossworkspace channel instead. Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?. There is a limit of ten org-wide channels, and this project would not necessitate creating one. Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards. Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees. Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.

You're an Org Owner on a Slack Enterprise Grid plan. Due to a legal issue, you need to export all messages and files from a Slack Connect channel. What is the best way to do this? (Select the best answer.). Use the Discovery API to export all messages and files from the channel. Use the Audit Logs API to monitor and report on all messages and files from the channel. Use Slack's Import/Export Data tool to export all messages from the channel, and then manually download the files. Use the Discovery API to export messages and files from the channel that were sent by your company.Then ask the partners in the Slack Connect channel to do the same.

As an admin, managing apps across every workspace in an Enterprise Grid org can be timeconsuming. What is the most efficient way to manage apps at your organization?. Identify and restrict all apps that pose the most security risks to your organization, while automatically approving users to download any apps that don't fall within the restricted list. Identify commonly used apps for your organization once per year, and set those apps to be automatically approved at the org level via whitelisting. Require end users to rate the complexity of their apps as high, medium, or low risk before submitting an app approval request. Create rules based on a chain of comparisons for each app request to be checked against and then approved or restricted based on the specified criteria.

You will be managing a new product launch and have just been assigned a new team of 12 members. You need to introduce yourself and the project scope. What should you do? (Select the best answer.). Create a new private channel for the project, invite the team members, and introduce yourself and the project scope. Start a group direct message (group DM) with the members on the team introducing yourself and the project scope. Start a direct message (DM) with each member individually, introducing yourself and the project scope. Create a new public channel for the project, invite the team members, and introduce yourself and the project scope.

Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces. Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings. Which role should Andrew give Frank in Slack?. Member. Workspace Admin. Multi-channel Guest. Primary Org Owner.

You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need. This onboarding step is currently done manually through emails. Employees are then required to follow up via email to IT support, causing delays. Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.). Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel. Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests. Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week. Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.

The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts. The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams. What should Fire Extinguishers Ltd do to centralize their alerting identification and response?. Build custom apps for all the popular tools that send the alerts to one channel. Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a #alerts-all channel for the relevant teams to monitor. Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack. Send an announcement to the company reminding them to be more responsive when receiving alerts.

You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally. You want members to integrate Slack with their daily productivity apps from day one. What should you do?. Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky. Use an Admin API to manage and approve apps automatically. Turn on app approvals, and have users individually request to install each app. Pre-approve daily productivity apps, and restrict apps that are not commonly used.

You are Workspace Admin of a small but fast-growing organization on Slack's Free plan. You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs. Which Slack feature and plan will suit this need?. Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan. Mandatory two-factor authentication (2FA) on the Slack Free plan. Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid. SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan.

Large Inc.'s HR Director wants to streamline sharing HR policy information and handling sensitive questions from hiring managers. HR has its own workspace. How should you advise the HR Director to use Slack for this use case? (Select the best answer.). Create an org-wide public channel for recruiting and hiring, and add all hiring managers in the organization. Create an org-wide private channel for recruiting and hiring, and add all hiring managers in the organization. Create a private channel in the HR workspace, and add all hiring managers in the organization. Create a public channel in the HR workspace, and add all hiring managers in the organization.

Which plan(s) support(s) customizable message and file retention features?. Pro, Business+, and Enterprise Grid. Business+ and Enterprise Grid. Free, Pro, Business+, and Enterprise Grid. Enterprise Grid only.

Your organization enabled data residency and chose to host your organization's data in the Montreal, Canada region. Which specific data types will be uniquely stored in this geographic region? (Select the best answer.). Messages, files, snippets, workspaces and channel membership information. Messages, files, snippets, posts and files. Messages, files, snippets, posts and member profiles. Messages, files, data used for analytics, snippets and posts.

You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant. You now need to create a process that will efficiently allow for new workspace requests and approvals. What should you do?. Enable workspace creation requests via Org Settings. Post the requirements in the #general channel so that your members can see them. Inform users that if they want a new workspace they should reach out to you via direct message (DM). Create a workflow in the #help-admins channel that requires users to provide justification for their request.

You're an Org Owner at a 10,000-person company that uses Slack across the organization. In a recent feedback survey, employees have expressed frustrations about silos, lack of transparency, and difficulty locating information. IT leadership asks you to provide metrics that can be tracked over the course of the next year to measure progress toward increasing transparency. What type of data would you recommend the team track? (Select the best answer.). Number of weekly active members (i.e., active in the last 7 days). Percentage of messages viewed in public channels vs. in private channels and direct messages (DMs). Number of multi-workspace channels across the organization. Percentage of message engagement in org-wide announcements channels in the last six months.

You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization. Which two steps should you take before moving the channel? (Select the TWO best answers.). Remove all members from the channel. They will need to be added again after the channel has moved. Confirm that you are an admin in both the origin and destination workspaces. Confirm that the channel history has been exported. Confirm that the Org Owner is prepared to review and approve the channel move request. Confirm that all channel members are members of the destination workspace.

What actions can Channel Managers take on channels they are assigned?. Convert channels from public to private Rename or archive channels Add and manage other Channel Managers. Convert channels from public to private Restore a deleted channel Access audit logs in Slack. Add, remove, and edit user roles Rename or archive channels Add and manage other Channel Managers. Convert channels from public to private Restore a deleted channel Add and manage other Channel Managers.

Your organization is choosing an identity provider (IdP) and preparing to launch Slack Enterprise Grid. You want users to start working in Slack as soon as possible. What is the best way to create new users so they can start working on your Enterprise Grid?. Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO. Use Slack's built-in authentication, which will prompt members to sign in using their email address and Slack password. Downgrade your Slack plan to Business+ and turn off SSO. Choose and configure your IdP before configuring single sign-on (SSO), since end users can't sign in to Enterprise Grid without SSO.

You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada. As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplierbindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier. Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected. Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day. What should you do?. Send a message that includes an @channel and @here to #supplier-bindings. Send a message that includes an @channel and @everyone to #supplier-bindings. Send an @everyone in a message to your workspace-wide #general channel. Direct message your key contact who belongs to the connected channel, so they are directly informed.

During a re-org within your organization, the IT department is renamed to Business Technology (BT). Many channels will need to change their prefixes from #it- to #bt-. The original channel creators are no longer at the organization. What is the most efficient strategy to ensure the channel prefixes are updated?. Use your preference menu to create an automatic keyword notification for IT and BT. Promote members leading the IT to BT department name change initiative to the Channel Manager role in the key channels. Write a script using the channels API to rename all channels with "#it-" to "#bt-" in bulk. Join all public IT channels and request access to private channels in order to update the channel settings.

A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. They may need to reference the history in the future. Of note, there has not been any new activity in #bug- cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?. Convert the channel to private, and then archive it; members of the channel will retain access to the files. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results. Delete the channel; messages from a deleted channel are still available via search. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.

As the Org Admin of a large corporation, you've received many requests from external users connected via Slack Connect. Which TWO actions can you take within the External People Management dashboard? (Choose 2 answers.). Remove external members from Slack Connect channels when they were invited with "Can only post" permissions. Remove external members from Slack Connect channels when they were invited with "Can post & invite" permissions. View all Slack Connect invitations. Approve or deny Slack Connect requests. View all external people connected to your org and the Slack Connect channels they belong to.

You're an Org Admin setting up a new workspace for executives collaborating on a confidential acquisition. How should you set up the workspace access setting?. By Request. Open. Hidden. Invite Only.

You're an Org Owner for your organization's Slack Enterprise Grid instance. Your organization has several Slack Connect channels used to communicate with vendors, and you're concerned about unauthorized vendors contacting your members. Which setting should you enable to prevent this from happening? (Select the best answer.). Adjust the Slack Connect for direct messages settings so that only Org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations. Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels. Disable the Use Slack Connect with free teams option so that only paid workspaces can access your Slack Connect channels. Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.

You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members. What should you ask the member to do? (Select the best answer.). Start a group direct message (DM) with project team members who may know the answer to the member's question. Start a direct message (DM) to the project team members individually to see if they know the answer. Delete the message, and direct the member to the help channel. Post the question in a channel related to the project.

Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join. Which access level should Jorge set for this workspace?. Open. Invite Only. By Request. Hidden.

As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month. How should you set up your data retention policies? (Select the best answer.). Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything. Keep the default retention settings, but set a message retention policy of one month for channels with less important information. Set the retention policy for public channels to keep all messages, and allow members to determine how long they'd like to keep messages in private channels. Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.

Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India. She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented. To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people. Which settings and permissions should Kathleen change to reinforce this message?. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only. Change the setting for join and leave messages, so they do not show in channels when employees come and go. Change the invitations permission to require Workspace Admins/Owners approval. Change the channel management permission for managing posting permissions in all channels to Everyone.

Your company wants to add outside consultants onto a project in Slack. They are not allowed to set up their own Slack workspace, and your company is security-focused. What is your best course of action?. Create a new workspace for external collaboration, and add the consultants as members. Add the consultants to the project channel as Multi-Channel Guests with a six-month expiration date. Invite the consultants as Multi-Channel Guests, and create a private channel for the consultants and the project team. Create a new channel for the project, and add the consultants to the project channel as SingleChannel Guests.

You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review. What should you do to manage this process? (Select the best answer.). Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team. Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM). Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces. Turn off the workspace request process, and require users to direct message (DM) their workspace admin.

You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time" process. At your last company, you saw the benefits of connecting identity provider (IdP) groups to Slack. Which two aspects of IdP group mapping will benefit your current organization? (Select the TWO best answers.). It will enable automatic additions of members in an IdP group to channels within your organization. It will enable automatic additions and removals of members in an IdP group to workspaces within your organization. It will enable automatic additions and removals of members in an IdP group to Slack Connect channels within your organization. It will enable member provisioning as a required step for all Org Owners. It will enable automatic approvals and authentications of integrations within your organization.

Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day. What will happen?. The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in. The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack. Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him. Cortez will not be able to deactivate Camdin's account; only the Primary Owner can deactivate a Workspace Owner.

You're a member of a public Slack Connect channel that is being used to collaborate with members of a partner organization. You can see that one of your primary contacts at the partner organization is already a member of the channel, but they're having trouble locating the channel in their Slack instance. You send them the channel name in a direct message (DM) so that they can search it in Slack, but they still cannot locate the channel. What is the reason for this? (Select the best answer.). The employee of the partner organization is not a member of the Slack Connect channel. The Slack Connect channel is private in the partner organization's workspace, so the employee cannot search for it. The employee of the partner organization does not have posting permissions in the channel. The Slack Connect channel may have a different name in the partner organization's workspace.

Your organization is on the Slack Enterprise Grid plan. What are three benefits of syncing identity provider (IdP) groups? (Select the THREE best answers.). Automatically adds or removes members of an IdP group to workspaces within your org. Makes membership for certain channels required to ensure that all members of an IdP group remain members of a channel. Makes membership for certain workspaces required to ensure that all members of an IdP group remain members of a workspace. Automatically assigns system roles. Automatically assigns approved apps to certain groups within your org. Automatically assigns admin roles.

Your organization's Slack Enterprise Grid consists of dozens of workspaces with various access settings. You want to ensure that all new employees are able to join their team's respective workspace. What is the best way to set up the new employees?. Ensure that the human resources team is adding the new employees to their respective workspaces. Set up and send a "Welcome to Slack" Slackbot message to all new employees introducing them to other public workspaces they can join. Use identity provider (IdP) groups to assign new employees to their respective workspaces. Ensure managers are adding their employees to their respective workspaces. New employees can browse other workspaces as they onboard and become more familiar with Slack. Add new employees to user groups and assign the user groups to the respective workspaces.

As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company. What is the best action to ensure these communications are seen in each current and future workspace? (Select the best answer.). Create an org-wide channel dedicated to company trainings. Create a multi-workspace channel for training that exists in each workspace. Have each Workspace Admin post in the correct public training channel. Create a Slack Connect channel dedicated to company trainings.

As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower Slack adoption and usage. What is the best solution to maintain security and ensure a positive mobile user experience?. Allow users to set their own mobile session duration. Log all users out of mobile anytime your organization experiences a security threat. Set a mobile session duration of 2 weeks for all mobile devices. Allow all users to remain logged in infinitely.

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable. How should Asher respond to this request?. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members. What is the most efficient way to set up students as full members and faculty members as Workspace Admins? (Select the best answer.). Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API. Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group in bulk to Workspace Admins. Use "Just-in-time" provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin. Use either "Just-in-time" or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.

You're upgrading your organization to Slack Enterprise Grid. You want to be thoughtful about your channel and workspace strategy before finalizing your design. What should you do?. Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design. Survey a selection of end users to determine whether existing knowledge networks are already in place. Review the technical requirements for your single sign-on (SSO) system to ensure it is compatible with Slack. Develop a Champions Network of interested users to help share the design with others.

A team member is managing a long-term project that involves collaborating with internal and external users via Slack. Which statement is true about users managing the channel once the project work concludes?. The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels. Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends. The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel. Other users should set an automatic expiration timeline for the channel so that it's automatically. deleted after a certain date.

You're a Slack admin reviewing an approval request for an app to be used in your organization. You notice that a particular app requires permission to "Send messages as @bot." Which bot scope will need to be assigned to the app to grant the requested permission? (Select the best answer.). chat:write. admin.apps:write. admin.conversations:read. chathistory.

Slack is on the Business+ plan and currently authenticates users via username and password. Your company uses Google Workspace (formerly G Suite) as its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access). How would you configure Slack to satisfy these requirements? (Select the best answer.). Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP. Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace. Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule- based access. Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.

GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies. GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace. What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests. Have the Admins individually send out Single-Channel Guest invitations. Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.

The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training. Which two of the four strategies would help increase adoption on the Sales team? (Choose two.). Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications. Survey the Sales team to understand what currently makes their job difficult and determine which apps/integrations and workflows to prioritize.

Oleg is a Workspace Owner, and his company is on the Plus plan. Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages. Which additional settings should be selected to maintain the message history of the workspace?. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides.

When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?. To use slash commands without disturbing the rest of the channel members. To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly. To make multiple discussions in the same channel easier to follow. To ensure that others in a channel will be notified of new messages.

You're an Org Owner at a company that doesn't allow members to manage any Slack Connect permissions. A member reaches out with a concern: they sent a Slack Connect channel invitation to the wrong external company. The invitation was approved automatically. What should you tell the requestor? (Select the best answer.). The requestor can choose how much channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet. Channel history will not be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet. All channel history will be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet. All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

You're an Org Admin for your university's Slack Enterprise Grid organization. You want to measure Slack adoption for incoming students one month into the school year. What is the best option to measure adoption analytics?. Refer to the total number of messages sent in direct messages (DMs). Refer to the total number of channels and workspaces incoming students have joined one month into the school year. Refer to the average number of days users were active within the last month. Refer to the number of workspaces incoming students have created one month into the school year.

What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?. The member would be automatically added to the new workspace and would be unable to leave. The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace. There will be no changes to the member's workspace list. The member would be automatically added to the new workspace unless it is a hidden workspace.

You're an admin in your organization's external workspace primarily used for Slack Connect conversations. You received several complaints about inappropriate messages from an external user. Which step should you take to eliminate inappropriate messages from this user moving forward?. Disconnect all shared connection points with the offensive user's organization using the Connections menu. Remove the user from all of their channels in bulk using the External People menu. Mute the offensive user in each of the channels where they have membership using the channel Settings menu. Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

You recently started working with a new external organization that will supply crucial ingredients needed to make your products. It's important to be connected with them at a moment's notice, and you've noticed that your emails often go unanswered for long periods of time. You decide to look up your key contact's email on the Slack Connect page but get no results. What is the reason you can't find the external contact on Slack Connect?. The external organization will not be discoverable as you don't have a Slack Connect channel with them yet. The external organization is using a free version of Slack. The external organization has turned off Slack Connect. The external organization has turned off Slack Connect Discoverability.

Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins. Where should Lydia go to allow these individuals to start inviting guests on Slack?. Workspace Transfer Ownership page. Organization Policies. Workspace Invitations page. Workspace Settings.

Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) director is looking to streamline how they: * Share department-specific policies, and * Handle sensitive questions hiring managers may have regarding recruiting and candidate offers. Each department has its own separate Enterprise Grid workspaces. How should the HR director use Slack for this use case? (Select the best answer.). Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel. Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel. Create a private channel in the HR workspace, and add the departmental hiring managers to that channel. Create separate hiring manager group direct messages (group DMs) for each Department.

Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels. What should Anastasia do next?. Ask the Sales team to react with :eyes: when they have read a message. Identify the most active members and ask them to post more in public channels. Provide additional learning and host a Slack day. Instruct Sales managers to use more @channel's and @here's in their announcements.

Jose works at Globex and is a Slack administrator and Champion. He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials. Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?. Ask the question, and if they are still unable to find the answer, post their own question in a public #help channel, where Jose and his team will respond in thread. Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread. Post their question on their behalf in a public #help channel and respond in thread. Respond to each employee via direct message with the answer to their question.

Lindy leads an internal communications team. Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels. Which initiative should Lindy proceed with to drive behavioral change?. Encourage executives to model this behavior and communicate in public channels themselves. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities. Work closely with the executive team, and have them mandate public channel usage. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.

Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic. Which action should Marianne's team take first to address the problem?. Change her workspace settings to allow all members to archive channels. Standardize and communicate channel naming conventions. Encourage members to add a channel purpose and topic. Restrict new channel creation to admins only.

You're a Workspace Owner for a Slack Business+ workspace. The sales team wants to work with customers in Slack, but sales representatives change accounts frequently. Which best practice process should you establish?. Invite the customers to the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends. Create new account channels and share them with the respective customers using Slack Connect. Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year. Create a new free Slack workspace and invite the sales and customer care teams as full members.

You're a Slack admin for SealBox, a company specializing in waterproof laptop cases. In preparation for a new product launch, SealBox partners with an advertising agency, Ad Heroes Inc. You create a Slack Connect channel and share it with Ad Heroes' Slack workspace. The members of the Ad Heroes team are concerned about losing access to messages and files shared in the channel once the project ends and the channel is disconnected. What will happen once the channel is disconnected? (Select the best answer.). All organizations will retain full access to the channel's history and can continue to use it as normal. Ad Heroes will retain full control over the channel's history and can continue to post messages and files in it as normal. Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel. The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.

You're an Org Admin for a global organization operating in multiple time zones. In your org-wide #help-slack channel, members report they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours? (Select the best answer.). Enable members to set their profile status to Away whenever they are not online. Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours. Enable members to view a recipient's local time within their profile before sending a message. Enable members to set reminders for themselves to send the message during shared working hours.

You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units. How should you delegate responsibilities appropriately?. Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests. Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests. Create a multi-workspace channel for selected members to manage all admin requests for the organization. Delegate an Org Owner from each business to handle everyday tasks, such as member requests.

You're an Org Admin for your Slack Enterprise Grid org. Three departments must collaborate while maintaining access controls. How should users be onboarded into discrete workspaces while maintaining access limits?. Create a workflow to manage workspace access requests, and add users manually to the correct workspace upon approval. Allow users to join the workspaces at their own direction. Connect an identity provider (IdP) group to appropriate workspaces to control membership. Direct users in those departments to self-manage their memberships via invite requests.

You're an Org Admin in your Slack Enterprise Grid org. Your security team has requested that all new Slack Connect channels only be approved by Org Admins and Org Owners. What should you do? (Select the best answer.). Change the permissions in the admin dashboard so that Slack Connect channels can be approved by any Workspace Admin or Workspace Owner. Advise all Workspace Admins and Workspace Owners to forward all Slack Connect channel requests to Org Admins and Org Owners. Use Slack's default Slack Connect channel approval permissions which state only Org Admins and Org Owners can approve new channel requests. Send all Slack Connect channel requests to a private channel on an Org Admin and Org Owner-only workspace.

You're a Workspace Admin for AcmeTesting Inc., which has standard prefixes: help-, proj-, and announcements-. What is an appropriate channel name within the AcmeTesting Sales workspace? (Select the best answer). #sales-help-services. #acme-sales proj finance. #help-finance. #announcements-team.

Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization. What information should the Workspace Admin provide to help Mayim?. The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages. The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message. Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses. The number of messages posted in the #help-hr triage channel over the past 30 days.

You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company. What are two actions you should take? (Select the TWO best answers.). Create a business case for focusing on a thoughtful Enterprise Grid design, and present it to the leadership team. Create success criteria and key design principles for Enterprise Grid, and work with your Slack account team to determine the pros and cons of each Enterprise Grid design model. Create an implementation and project plan with an Enterprise Grid design focused on a multi-workspace business unit model. Create and launch an employee survey to better understand how knowledge is shared across the organization and how teams are using Slack today. Create an implementation and project plan with an Enterprise Grid design that includes one large workspace in order to avoid forming silos.

You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action. What guidance would you include in your communication? (Select the best answer.). End users will be immediately signed out of Slack on any unmanaged mobile devices. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.

You're an Org Admin responsible for managing your organization's three workspaces grouped by business vertical. Your organization wants to increase Slack usage across departments, and you anticipate new workspace requests. Given these business requirements, what is the best way to manage requests to create new workspaces?. Review, collaborate, approve, and reject workspace requests in one public, searchable channel. Route workspace requests from an org-wide help channel to a private admin-only channel where admins can review business rationale of requests. Do not allow end users to request new workspaces; instead, encourage them to create more channels. Encourage end users to create new workspaces themselves, then link the workspace URL to your organization via domain claiming.

You're a Workspace Owner introducing Slack to your organization for the first time. In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week. What's the best way to determine the winner? (Select the best answer.). View the Channels tab in the Slack analytics dashboard. Install a custom bot in each channel to count all messages. View the Members tab in the Slack analytics dashboard. Export messages from your workspace to view message data offline.

Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These "Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel. How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?. Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app. Promote the "Ambassadors" to Workspace Owners in Slack. Promote the "Ambassadors" to Workspace Admins in Slack. Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.

The marketing team at ACME Ltd has 10 team members and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50. The marketing director has the following needs: * There is an urgent marketing idea that must be prioritized in tomorrow morning's planning meeting. * The 10 team members are the only ones attending the planning meeting. * The 10 team members need to be notified before the meeting. Of note, the marketing director sends urgent re-prioritization messages weekly. How should the marketing director reach the marketing team?. Send a separate direct message to each of the 10 team members notifying them of the change. Create an @marketing-team user group and use the @marketing-team user group in #marketing-discussion to communicate the change in priority to the team that needs to be informed for tomorrow's team meeting. Post a message to #marketing-discussion, without notifying anyone. Use @here and @channel to notify the entire channel of the change.

Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account. What does Moshi need to do to ensure that John won't have access to Slack?. Change the email, and reset the password. Changing the email will end John's Slack session. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactive for more than 14 days.

You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins. What action should you take to make this change? (Select the best answer). Lock guest invitations from each workspace's setting page. Ask the Org Owner to make this change because only Org Owners can change org-level policies and settings. Notify users that guest invitations must be submitted at the org level in the announcements channel. Lock guest invitations from the org admin dashboard.

Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP. When Large Corp removes users from their IdP, what will happen to their Slack accounts?. Their accounts will be deactivated, but they won't be signed out of their devices. A session reset is also required. Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won't be deleted.

You're a Workspace Owner and App Manager for your company's Slack Enterprise Grid instance. The Human Resources (HR) team wants to pilot a Wellness app for employees. As an App Manager, what are the two key considerations you should understand before installing the app in Slack? (Select the TWO best answers.). Is this app available in the Slack App Directory?. Does the app meet data security policies for your organization?. What are the external services or APIs the app is connecting to?. Does the app connect with your HR system?.

You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days. Where can you find this information? (Select the best answer.). Org analytics dashboard. Workspace analytics dashboard. Analytics members dashboard. Message activity analytics.

You're a Support Agent on the admin team for your Slack Enterprise Grid workspace. An employee requests adding 15 new members from an external company for a 12-month joint marketing partnership. How should you respond?. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO). Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date. Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.

You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Departments are spread across multiple workspaces and collaborate with their customers through Slack Connect. Your company is growing quickly, and you want to have more control over external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users. What is the easiest and most efficient way to go about adding users to the new workspace? (Select the best answer.). Make the workspace a default workspace for all current and future users. Use an org-wide default channel to introduce the new workspace and its purpose. Ask all users who are currently using Slack Connect to join the workspace. Use the workspace's admin dashboard to add all users within your organization. Sync all current and future users to the workspace using identity provider (IdP) groups.

When a workspace's settings are changed to make single sign-on (SSO) mandatory, which series of events will members experience? (Select the best answer.). They'll receive a Slackbot message in the workspace requiring them to click an authentication link to validate SSO. They'll be immediately logged out and be required to authenticate their identity using SSO before logging back in. They'll receive a notification from their SSO provider and be logged out immediately from the Slack workspace. They'll receive an email that contains a link they'll use to connect and authenticate their Slack account with their account in their SSO provider.

Which Slack plan(s) support the Legal Holds feature?. Business+ and Enterprise Grid. Free, Pro, Business+ and Enterprise Grid. Enterprise Grid only. Pro, Business+ and Enterprise Grid.

You're an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan. Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools. What is the first step you should take to ensure that communications remain compliant for your company? (Select the best answer.). Meet with your compliance and legal teams to set policies for Slack at your company. Promote a member of your compliance team to Org Owner. Implement a 24-hour retention policy in Slack to ensure that sensitive communications are removed within a day. Implement eDiscovery within Slack to ensure that all communications are archived.

You're an Org Admin for an organization with sales associates traveling globally. You need to ensure Slack mobile access remains secure even if a device is lost or stolen. What is the best option to increase the likelihood of keeping information on mobile devices secure? (Select the best answer.). Require users to sign out of Slack on their mobile device when it's not in use. Require mobile devices to have a passcode. Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after a specified time frame. Do not allow Slack app download on corporate mobile devices.

You are a Slack admin and you have just implemented Enterprise Key Management (EKM) within your Enterprise Grid. In which situation would it be most appropriate to revoke the key?. When a Multi-Channel Guest is invited into one of the company's workspaces. When working with contractors in a Slack Connect channel. When sensitive information is placed in the incorrect channel and shared with other users.

You're a Workspace Admin on a Slack Enterprise Grid plan. Your marketing team is working with an external contractor for a new product launch. The contractor does not have Slack access, and multiple internal teams need to collaborate with them. Which type of access should you recommend for the contractor?. Multi-Channel Guest with access to all relevant project channels. Slack Connect direct message (DM) between the contractor and project lead. Single-Channel Guest with access to one project channel. Full member with access to the marketing workspace.

You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time. You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.). What is the best way to set up an approval process within Slack that will require the least effort?. Use Workflow Builder to create multiple workflows that allow users to request the necessary approvals from a #help-slack channel. Do nothing, as Slack's default settings automatically route approval requests to Workspace Admins through a Slackbot direct message (DM). Post and pin a message with a request template in the #general channel that asks users to submit their requests in the #general channel. Set up a #admins-approval channel, and change the settings for each request type to route approvals to the channel where Workspace Admins can approve.

You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization. Leadership asks if it is possible to require guests to use the Slack for EMM app. How should you respond to this request? (Select the best answer.). It's not possible to require guests to use the Slack for EMM app. Guests are required to use the Slack for EMM app by default. Guests can be required to use the Slack for EMM app. Guests can only login through the desktop app to access your workspaces.

You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users, and user groups. Which is the most important step when setting up your workspaces? (Select the best answer.). Minimize the number of multi-workspace channels to administer. Take into account the cultural dynamics within the company. Ensure users can frequently and easily switch between workspaces throughout the day. Identify an appropriate set of Workspace Owners and Admins for each workspace.

You're an Org Owner on your organization's Slack Enterprise Grid instance. An employee recently quit, and there's concern that the employee exported sensitive information prior to leaving. The security team wants to know what this former employee may have accessed. What should you do? (Select the best answer.). Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected. Use the member analytics dashboard to confirm the former employee's account activity. Export the former employee's access logs from the admin dashboard. Access your security information and event management (SIEM) tool to view actions logged by the former employee.

You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees. You need to ensure that the plan supports SAML single sign-on (SSO) for authentication. Which plan(s) fit the requirement?. Enterprise Grid only. Pro, Business+, and Enterprise Grid. Free, Pro, Business+, and Enterprise Grid. Business+ and Enterprise Grid.

Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions. Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.). Limit the posting permissions to Org Admins, plus specific people. Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel. Encourage employees to direct message the HR team with questions and confidential information. Archive the channel and create a new channel to eliminate the noise.

Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload. What is a key benefit of setting up a user group for the Workspace Admins?. Any Enterprise Grid member can @mention the user group from any workspace within the Enterprise Grid org to send a notification to all of the user group members. People that the team works with in Slack Connect can be added to the user group in order to work more closely with the Workspace Admins on certain issues. Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities. Any @mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.

What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO). A keyword is used in a message. A new channel is created. A new member joins a channel. A new member joins the workspace. A specific date and time.

You're a Primary Org Owner for a bank's Slack Enterprise Grid. Your compliance team is concerned that customer service employees may accidentally share sensitive information like account numbers. What recommendation should you make?. Install an eDiscovery app to log all message content in the channel, and maintain a record of all sensitive content shared. Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack. Build a bot that will message members and ask them to remove sensitive customer data in the event that it is shared. Designate one admin per channel to monitor and report sensitive data to the compliance team.

You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan. The requirements: * Users want to be able to access their old messages and integrate Slack with their calendars. * You want to use Okta to provision users in order to provide additional security and simplicity to the employee onboarding process. * Field representatives need to be able to access Slack securely on their company-owned mobile devices. Based on the requirements, what should you recommend? (Select the best answer.). Stay with the Slack Free plan for another year. Move to the Slack Pro plan. Move to the Slack Business+ plan. Move to the Slack Enterprise Grid plan.

A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads. Which solution addresses the CIO's concerns?. Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads. Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request custom emoji uploads. Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery. Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.

Your organization recently purchased the Slack Pro plan. As the IT lead, you're responsible for setting up single sign-on (SSO). Which provider is required for the Pro plan? (Select the best answer.). G Suite Auth. Azure SAML. Auth0. Okta.

What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack? (Select the TWO best answers.). It gives organizations more control over their security policies, including password format requirements. It replaces the need for your admins to have to set up an identity provider (IdP) for Slack. It is a standard security feature that is available on all of Slack's paid plans. It allows employees to use the same login credentials they already use for other applications. It allows your organization to control the encryption keys to your users' data within Slack.

Your company is on the Slack Business+ plan and is interested in setting up SCIM provisioning in their identity provider (IdP) to more efficiently manage their Slack user base. Which two benefits would the company gain from using SCIM provisioning? (Select the TWO best answers.). They can deactivate users automatically from their IdP. Users only need to remember one set of credentials for all the applications they use. They can sync custom profile fields to obtain more useful analytics about employees' Slack usage. They do not have to pre-provision any users; employees will automatically create an account when they attempt to log in for the first time. They can pre-provision Multi-Channel and Single-Channel Guests to their workspace.

Your company is on the Slack Enterprise Grid plan.The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests. What should the marketing team do to request access for these consultants? (Select the best answer.). Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval. Add the consultants as full members to provide the most flexibility in their ability to access necessary channels. @mention their Workspace Admin in the appropriate #proj channel to request guest access. Direct message (DM) an Org Owner requesting that their consultants be added as guests.

You're a Slack Workspace Owner responsible for setting up an app-approval process. In order to set up this process, which two actions are recommended? (Select the TWO best answers.). Instruct app requestors to post a business justification in #help-admins when requesting apps. Restrict apps that aren't already used by your organization. Send all app approval requests to app managers in a Slackbot message. Turn on app approval so members can only install apps that have been pre-approved. Send all notifications to a specific channel that includes all app managers for app approval.

Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider. Which two features are included in Slack's native mobile controls on the Enterprise Grid? (Select the TWO best answers.). Block file downloads and copying on mobile devices. Domain allow list to limit mobile access to corporate workspaces only. Remotely erase data in the case of stolen mobile devices. Identity provider (IdP) group management for mobile devices. Jailbreak or root detection for mobile devices.

Paul leads an accounting team and is implementing a new expense reporting system. He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion. Which of the following would help him achieve his goal?. Create a new public workspace called "Expenses" with access granted to all employees. Create a private channel called #expense-system-updates with all employees added. Create a new invite-only workspace called "Expenses.". Create a public announce-only channel for the expense system.

You're a Workspace Owner on the Slack Business+ plan. Your company receives a report indicating the leak of trade secrets and needs to urgently investigate by reviewing Slack content in public channels. What is the best way to quickly handle this request? (Select the best answer.). Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs). Contact Slack, and request access to export the required public channel data. Use the Import/Export Data tool under workspace settings to export the required public channel data. Use the Discovery APIs to export the required public channel data.

As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months. You'll manage this external collaboration using guests or Slack Connect. What is the best method for managing this collaboration?. Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift. Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed. Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed. Provide the communications agency with guest accounts so that you can block file uploads/downloads for this work.

Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it. How should Shonda address this request?. Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji. Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji. Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji. Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.

Lindy leads an internal communications team. Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels. Which initiative should Lindy proceed with to drive behavioral change?. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities. Work closely with the executive team, and have them mandate public channel usage. Encourage executives to model this behavior and communicate in public channels themselves. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.

In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.). Your delivery company has multiple workspaces in its Slack Enterprise Grid plan for each of its subsidiaries, and you need to be able to assign users to specific workspaces. Your pet food company works closely with a packaging supplier, and you want all employees of the companies to communicate seamlessly in Slack. You need to preserve all users' apps and integrations (bot users, slash commands, incoming webhooks, etc.) when they are deprovisioned. You are the Slack admin for a multinational networking corporation and want users to have Slack accounts only if they plan to use the accounts. Your environmental services company plans to launch Slack to all employees in a single day and sunset its former communication platform.

You're an Org Admin planning the structure of your organization's new workspace, and you decide to establish a few default channels for everyone to access. How does defining default channels help end users?. Default channels are always required, so members won't miss important updates. Users are automatically added to a set of private and public channels. Members and guests can find each other and interact as they're added to default channels. Default channels orient new members and model channel naming conventions.

Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization. What information should the Workspace Admin provide to help Mayim?. The number of messages posted in the #help-hr triage channel over the past 30 days. Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses. The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages. The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message.

Your company uses Slack Enterprise Grid. An employee loses an office device that is logged into Slack. What should an Org Admin do to mitigate risk?. Ask the user to log out of the device by clicking End all sessions in their Slack settings. Deactivate the user in Slack, and reactivate them once the device is located. Sign member out of the Enterprise Grid org by selecting Sign out of Slack in the admin dashboard. Notify the Workspace Owner(s) for the workspace(s) the user is a member of so they can temporarily remove the user from their workspace(s).

You're an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure. What is the best way to do this?. Deactivate the members in the Organization Settings 'Members' tab. Contact Slack via /feedback to get the members deactivated. Deactivate the members utilizing the SCIM API. Request the Primary Org Owner do this, as they are the only one who can perform this action.

Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace. How can Bella change her workspace's messaging restrictions to minimize disruption?. DM each user who uses the @here and @channel mentions and ask them not to do this in large channels. Set @here and @channel to be used only in private channels, where membership is more limited. Restrict @here and @channel usage to Owners and Admins only. Restrict public channel posting to just Owners and Admins.

A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization. What should the team do to prepare for this milestone most effectively?. Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities. Meet with key business units to identify and measure opportunities to improve productivity using Slack. Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack. Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.

Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it. Why is the new hire unable to join your workspace? (Select the best answer.). The Workspace Admin must add the new hire as a Single Channel Guest to the workspace. The workspace requires approval from the external partner for new members to join. The workspace requires the new member to request to join. The workspace requires an invitation from the Workspace Admin to join.

Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?. Members must have a sophisticated and complex password that is updated regularly. Members must use a biometric reader to authenticate with Slack. Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack. Members must submit a verification code along with their password each time they sign in.

You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis. How can you ensure all members are receiving ongoing enablement on new Slack features? (Select the best answer.). Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel. Advise Workspace Admins to direct all members to Slack's website to review new features. Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis. Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.

A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details. True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving. True. False.

You're a Support Agent on the admin team for your organization's Slack Enterprise Grid workspace. You receive a service request from one of your employees to add 15 new members from a single external company to Slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration. How should you respond to the service request? (Select the best answer.). Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with the same single sign-on (SSO). Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.

You're a Slack admin creating a list of default prefixes. You want to provide employees with standard naming conventions to use when they create new channels. After reviewing existing channels, you determine that there are three types of channels most often created: * Slack Connect channels for collaborating with partners. * Channels for groups within a line of business. * Channels to support collaboration on specific engagements. What are the three best prefixes to add to your default list? (Select the THREE best answers.). #team-. announce. #help. #proj-. #slack. #ext-.

What is true when public file sharing is enabled?. Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs). Your organization's file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel. File upload permissions to Slack Connect channels can't be restricted. In a public channel, only admins can create an external link for a file.

You've just joined the Org Admin team at your organization. You notice that the setting for "public file sharing" is toggled to "enabled" in your organization. What ability does enabling "public file sharing" give members?. Members can share files externally by creating public URLs. Members can share files in public channels within the Slack Enterprise Grid. Members can share files with guests in Slack. Members can share files externally via Slack Connect channels.

Amy is an Org Owner on an Enterprise Grid plan. A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake. Amy needs to remove the file and determine who has downloaded it. What should Amy do to accomplish this goal?. Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file. Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file. Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file. Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.

The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions. Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.). Whether to enable admin-approved apps. Who is allowed to add custom emoji. Who can create and archive channels. Who can invite new members.

You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired. What is a key benefit of setting up a user group for these individuals?. These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding. The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in. When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention. Admins can foster a sense of community by creating a group-only direct message (DM).

Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?. When you need to confirm meeting times. When there is a new line of business at your company. When a few questions need to be answered quickly. When you need to let your manager know you are not feeling well.

Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making. The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt wants to keep #bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it. What should Britt do?. Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats. Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats. Remove all members from #bread-buds, and invite them to #carbohydrate-chats. Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.

You're an Org Owner on the Slack Enterprise Grid plan responsible for posting news for your entire organization to read. You want to limit posting permissions to admins only. Sometimes the newsletters contain important action items, so it's important that everyone in your organization sees the message. What is the best way to post your message? (Select the best answer). Create a default org-wide channel called #announcements, and post your newsletter in this channel. Send your newsletter to your team's channel and then copy/paste the link to your message to each team channel in your organization. Send your newsletter in all of your department-specific channels to maximize visibility. Send your newsletter to your organization's #general channel, and use the @channel notification.

Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels. To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.

You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace. What is the best option for moving Tidepool's channels? (Select the best answer.). Create new channels in Hurricane's workspace to mirror the channels in Tidepool's workspace. Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace. Export all public channels from Tidepool's Pro workspace, then import them into Hurricane's Business workspace. Copy all of Tidepool's channels into Hurricane's workspace using Copy Channels on the Channel Management page.

You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels. What is the best way to gather this information?. Review the Slack Connect section of your Slack sidebar. Review the Slack Connect connections in the Org Admin dashboard. Search for Slack Connect channels in the channel management dashboard. Export the list of Slack Connect channels from the analytics dashboard.

You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility. In which situation would a private channel best suit the needs of the teams involved?. A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of role requirements, compensation, and candidate information. A team within your organization has announced that they're kicking off a new project and will need a channel to collaborate. A cross-functional team would like to explore new ideas for providing customer value on a new product line. Your organization is globally distributed and would like to create a channel specific to events occurring at your organization's headquarters location.

You're an Org Owner for a financial organization's Slack Enterprise Grid. Someone accidentally shared confidential financial statements in a public Slack channel. You have since deleted the file; however, you want to track which users have downloaded the file from Slack. What is the best way to do this? (Select the best answer.). Use the Discovery APIs to export the required public channel data. Use the Audit Logs API to audit the file download action in the required public channel. Use the Audit Logs API to export the required public channel data. Use the Import/Export Data tool under workspace settings to export the required public channel data.

You're a Workspace Admin on the Slack Pro plan. Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses. What should you recommend?. Stay on the Slack Pro plan, and enable domain claiming. Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM). Upgrade to the Slack Enterprise Grid plan, and enable domain claiming. Ask your Org Owner to enable two-factor authentication (2FA).

Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness. Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions. Which options appropriately describe Champions? (Choose all that apply.). They are Slack Administrators, so they have the correct permissions to help the company manage change. They actively communicate and promote transparency to reinforce the purpose and value of the tool. They model best practices, and they can rally the team toward common goals. They identify and implement key use cases for the tool and modify them over time to improve the team' s workflows.

You're a Slack admin at a nonprofit organization. You need to add a new workspace to your Slack Enterprise Grid. This workspace needs to support the fundraising efforts of the development team. It should be a place for the team to collaborate on upcoming campaigns, events, and conduct retrospectives on past efforts. You can't devote significant admin energy to managing this workspace, and most members of your org participate in fundraising efforts in some capacity. What visibility setting should you select for this new workspace? (Select the best answer.). Open. Invite Only. By Request. Hidden.

What is a way to determine if an external person outside of your organization also uses Slack?. Ask your Workspace Primary Owner if they can confirm if the person uses Slack. Invite them to a Slack Connect channel first to verify whether or not they use Slack. Search for the person's email in the "Slack Connect" section of your sidebar. Search for the person's email in the "People" section of your sidebar.

You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval. What should you do? (Select the best answer.). Allow all workspace members to invite new members. Invite all employees to the workspace by entering their email addresses in the invite flow from the workspace settings page. Direct your employees to access Slack through your identity provider (IdP). Enable employees to sign up for the workspace using the company's email domain.

You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in. What should you do to ensure new users automatically join these channels? (Select the best answer.). Create a workflow that sends a welcome message promoting the most important channels within your company to new users. Post and pin all of the important channels in your #general channel for new users to see when they first log in to Slack. Train managers to add their new hires to the important channels as part of the new employee onboarding process. Add important channels to your workspace's default channels.

In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers. Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?. Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy. Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals. Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams. Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.

Your company just moved to Slack Enterprise Grid after using Slack inconsistently across departments. Current situation: * Marketing team: one workspace with hundreds of channels and customizations. * Sales team: two separate workspaces ("The Greatest Sales Team" and "More Deals More Money") with a few dozen channels each. What is the best approach for streamlining your Enterprise Grid design while still meeting organizational needs? (Select the best answer.). Move all the data out of the two sales workspaces and into the marketing workspace. Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces. Delete the two sales workspaces and create a new workspace called "Sales" since you can't change core workspace details such as the URL. Leave the marketing workspace as-is. Consolidate "More Deals More Money" and "The Greatest Sales Team," then rename the workspace as "Sales." Then, update the URL to align with your organization's branding. Leave the marketing workspace as-is. Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace.

You're a Workspace Owner at Acme Inc. You notice that the #help-benefits channel receives a large number of off-topic payroll requests. In which two ways can you help address this issue? (Choose 2 answers.). Work with the benefits team to help them respond to each individual payroll-related request with a gentle reminder that this channel is for benefits questions only. Work with the benefits team to set a clear channel topic, and pin a post that includes the scope of requests/questions that belong in #help-benefits. Use the share feature in Slack to notify the payroll team of each request that has been posted in the #help-benefits channel via direct message (DM). Encourage channel owner(s) from the benefits team to add members of the payroll team to #help-benefits to respond to each payroll request. Encourage the payroll team to create their own public #help channel in Slack so employees have a place to go with their questions and requests.

Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets. As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?. Enable service agents to create a new channel for each high-priority customer ticket and use emoji reactions to expedite responses. Encourage service agents to use Huddles when troubleshooting high-priority customer tickets. Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets. Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.

You're an admin for your company's Slack Enterprise Grid org. There are now too many social channels in a single workspace, and employees report difficulty finding relevant customer information. What do you recommend as a next step? (Select the best answer.). Create a new Social workspace, and make all the channels multi-workspace. Delete or consolidate some of the social channels since there are too many. Create a new Social workspace, and move the relevant channels to that workspace. Delete social channels that have been inactive for more than 90 days.

Your organization is busy with quarterly account and financial planning. Many conversations are happening in Slack across all departments in various channels. In which situation is it best for an existing public channel to be converted to a private channel?. A project team is discussing a lot of unexpected challenges that have occurred this quarter. This has resulted in some difficult comments and conversations in the project channel. A new channel has been created for quarterly planning for a new account. Some participants are not accustomed to discussions being public and would prefer the project channel to be private so that others can't read the conversations. A team member has created a channel for an end-of-quarter event at their office location. The information is not necessary for people who are located in other offices. The finance team and select executives have been discussing quarterly planning in a public channel.The conversation has evolved to require discussion around quarterly earnings results that are not yet available for employees nor the public.

Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests. What type of workspace access would be most suitable for Preethi?. Member with no deactivation time. Single-channel Guest with deactivation time in six months. Member with deactivation time in six months. Multi-channel Guest with deactivation time in six months.

You've been working among a small group of experienced Slack admins. Your company is beginning to grow exponentially, and admin responsibilities such as channel administration, legal holds, and user management are overwhelming your small team. Your team decides to assign a few system roles to support the admin team. Which role will be responsible for assigning admin responsibilities? (Select the best answer.). Compliance Admin. Roles Admin. Channels Admin. Users Admin.

In your role as an Org Admin, you are advising a user working on a market research project. The VP of Human Resources requested a sensitive internal report. Typically, communication takes place in a public project channel. What should you recommend the user do?. Send the report in a group DM to the VP and anyone whose information is included in the report. Create a private project channel to share the report with the VP and anyone whose information is included. Send the report in a DM to the VP of HR. Post the report in the project's public channel.

You're a Workspace Owner and you just launched Slack across your entire organization. You notice that most communication is happening in DMs instead of public channels. Which two actions should you take to promote the usage of channels? (Select the TWO best answers.). Turn off the ability for users to create channels, so they can collaborate only in the existing channels. Publish a Slack Etiquette guide that includes a rule of defaulting to using channels. Send a company-wide email asking members to use Slack channels for collaboration. Ask your Slack Champions to model the behavior, and encourage others to post in channels. Create default channels, so that employees have more options in the channels they can use for collaboration.

You're an IT Manager and Slack Workspace Owner leading a team on the Business+ plan. Your security team requests a governance process for app installations and approvals, including audit tracking and rationale collection. What is the best approach that uses native functionality to address the security team's request?. Preapprove the most common tools that workspace members would need, and provide the security team with this list. Restrict apps that are not currently approved for use. Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public #plz-apps channel. Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot, and let the security team know when new apps are approved in the #team-security channel. Create a public channel called #triage-apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a rationale. App Managers can then review and approve or deny the app from the App Directory.