Business Operations

Refers to the business operations that involve changing inputs into final goods ready to be purchased by customers. Procurement. Production. Quality assurance. Customer service.

It includes: The selection of suppliers, the establishment of payment conditions, the negotiation of the contract. Procurement. Production. Quality assurance. Customer service.

This business operation makes sure that customer requirements are met. Procurement. Production. Quality assurance. Customer service.

It often involves answering all the questions a customer might have about a product or assisting them when they have an issue with a product. Procurement. Production. Quality assurance. Customer service.

Managers of both service and manufacturing organizations must weigh many factors when assessing the desirability of a particular site, including proximity to customers and suppliers, labor costs, and transportation costs. Procurement. Production. Location of facilites. Maintenance management.

Is a technique of locating machines, processes and plant services within the factory so as to achieve the greatest possible output of high quality at the lowest possible total cost of manufacturing. Procurement. Plant layout and material hanging. Location of facilites. Production planning and control.

The process of imagining, creating, and iterating products that solve users' problems or address specific needs in a given market. Procurement. Quality control. Product design. Maintenance management.

A strategy to plan a chain of operations that supports manufacturers to be at the right place, at the right time. Procurement. Production planning and control. Quality assurance. Maintenance management.

Is the process of scheduling, tracking, and managing a company's physical assets and equipment for optimizing costs and other advantages. Procurement. Production planning and control. Quality assurance. Maintenance management.

Is at the heart of operations management. It is the process of creating and improving systems that convert inputs into outputs. Procurement. Production planning and control. Process design. Maintenance management.