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Choose 2 options. Universal Containers' Platform Administrator has been asked to create a many-to-many relationship between two existing custom objects. Which two steps should the administrator take when enabling the many-to-many relationship?. Create two master-detail relationships on the new object. Create URL fields on a custom object. Create two lookup relationships on the new object. Create a junction with a custom object.

Choose 2 options. Ursa Major Solar's Platform Administrator is editing the page layout for a new custom object. A text area field is accidentally removed from the page layout, and it needs to be restored to the page layout. What are two methods for achieving this goal?. Restore from the recycle bin within 15 days. From the Fields palette, drag the field into the same position. Clone the layout from a different profile and use Save As. Restore original page layout.

Choose 1 option Senior leadership wants to be notified of any opportunities over $250,000 with more than a 75% probability of closing. Which feature should a Platform Administrator set up to facilitate this?. Guidance for Success. Reports and Dashboards. Similar Opportunities. Big Deal Alerts.

Choose 1 option Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should a Platform Administrator ensure that the emails are sent to the correct queue?. Create an escalation rule to send cases to the correct queue. Use a custom email service to set the owner of the case upon creation. Utilize a flow to identify the correct queue and assign the case. Configure Email-to-Case so emails are delivered to the correct queue.

Choose 3 options. Sales reps miss key fields when filling out an opportunity record through the sales process. Reps need to move forward in stages but are unable to enter a previous stage. Which three options should a Platform Administrator use to address this need?. Enable guided selling. Mark fields required on the page layout. Use validation rules. Configure Opportunity Path. Use Flow to mark fields required.

Choose 1 option A Platform Administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?. Activate the critical update in production. Allow the critical update to auto-activate. Activate the critical update in a sandbox. Allow the critical update to auto-activate in a sandbox.

Choose 1 option A Platform Administrator at Cloud Kicks has set up a junior administrator as a delegated administrator in Salesforce. What should the Platform Administrator consider regarding delegated administrators?. Delegated administrators cannot modify permission sets. Delegated administrators can update field-level security on standard objects. Delegated administrators can unlock users but cannot reset passwords. Delegated administrators cannot assign users to profiles.

Choose 1 option At Cloud Kicks, sales reps use discounts on the opportunity record to help win sales on particular products. When an opportunity is won, they then have to manually apply the discount to the related opportunity products. The sales manager has asked if there is a way to automate this time-consuming task. What should a Platform Administrator use to deliver this requirement?. Approval Process. Formula Field. Prebuilt Macro. Flow Builder.

Choose 2 options. Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations. Which two tools should a Platform Administrator use to build this solution?. Validation Rule. Quick Action. Approval Process. Flow Builder.

Choose 1 option. A Platform Administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount. What should the administrator use to export this file?. Data Import Wizard. Data Loader. Data Cloud Connection. Data Export Service.

Choose 1 option. Cloud Kicks wants to leverage roll-up summaries on the Account object. Which standard object supports this roll-up summary natively?. Campaigns. Contact. Case. Opportunity.

A Platform Administrator at Ursa Major Solar wants to add prepopulated subjects for Tasks and Events. Tasks should have the subjects "Schedule Site Visit" and "Send Contract", while Events should have the subjects "Site Visit" and "Ride Along." What should the administrator configure to achieve this requirement?. Include Schedule Site Visit, Send Contract, Site Visit, and Ride Along picklist values for the Activity subject field. Create a new custom Subject list field on Activity and add the field values. Add Schedule Site Visit and Send Contract picklist values for the Task subject field. Add Site Visit and Ride Along picklist values for the Event subject field. Add the new values to the predefined field values for the global actions New Event and New Task.

Choose 1 option. How should a Platform Administrator provide users with individualized views of data on a dashboard?. Set View Dashboard As to Another person. Create a Dynamic Dashboard. Add a Dashboard Filter to change the dashboard view. Set View Dashboard As to Me.

Choose 1 option. A Platform Administrator creates a custom text area field on the Account object and adds it to the service team's page layout. The service team manager loves the addition of this field and wants it to appear in the highlights panel so that the service reps can quickly find it when on the Account page. How should the administrator accomplish this?. Create a new page layout and a new section titled Highlights Panel. From the page layout editor, drag the field to the highlights panel. In the Account object manager, create a custom compact layout. Make the field required and move it to the top of the page.

Choose 1 option. Cloud Kicks has implemented an Employee Agent to answer benefits questions for its employees. How should a Platform Administrator prevent the agent from responding to staff members' questions about the CEO's private health plan and benefits?. Modify the agent's instructions and guardrails to block questions related to the CEO's health plan. Configure assignment rules to assign the agent to employee data. Ensure the users' permissions and field-level security restrict access to the CEO's health plan. Train the agent on employee health plans instead of the CEO's health plan.

Choose 1 option. The VP of Sales at Cloud Kicks has a standard sales profile and is receiving an error message that prevents them from saving an opportunity. A Platform Administrator attempted the same edit without receiving an error. How should the administrator troubleshoot this issue?. Ask the user for their password so the admin can log in as the user. Log in as a system administrator to troubleshoot. Use an AppExchange product to troubleshoot. Use "Login As" to log in as the user.

Choose 1 option. A Platform Administrator assigned a custom profile based on the Minimum Access named Salesforce profile to a group of new users and assigned them several existing permission sets. However, when the users log in, they do not see the Lightning interface. Which action should the administrator take to give the users access to the Lightning interface?. Create a page in Lightning App Builder with the org as default. Assign a permission to enable Lightning Experience User. Enable the Enhanced Interface for User Access Policies. Add Lightning component to a layout.

Choose 1 option. A sales manager receives a URL to a Dashboard folder containing several dashboards. However, when the sales manager clicks on the URL, a message appears stating, "We couldn't find the record you're trying to access." What is the reason for this?. The sales manager needs the correct sales user profile. The Dashboard folder is set to Private. The sales manager does not have the correct permission set. View access has not been granted to the Dashboard folder.

Choose 1 option. A Platform Administrator needs to configure an approval process for the sales team when opportunities that meet particular conditions are closed. How should the administrator make sure the right records are included in the process?. Create a screen flow. Add a validation rule to the opportunity. Add Specific Entry Criteria. Use Dynamic Forms to display a button.

Choose 1 option. The Activity Timeline is missing from the Account record page. What should a Platform Administrator do to correct this?. Add a button for the Activity Timeline in the Object Manager for the Account object. Run a report to verify whether any activities have been logged for that Account. Update the user's permission to allow Edit access to the Activity Timeline. Add the standard Activities component to the Account Lightning record page.

Choose 2 options. Which two actions should a Platform Administrator perform with Case escalation rules?. Send email notifications. Change the Case Priority. Reassign the Case. Reopen the Case.

Choose 1 option. Management at Universal Containers would like to share dashboard components with their team in Chatter but currently does not have access to this capability. How should a Platform Administrator make this functionality available to management?. Set View Dashboard As to the dashboard viewer. Enable reporting snapshots. Enable dashboard feed tracking. Select Download Chart on the component.

Choose 1 option. Users at Cloud Kicks are reporting different options when updating a custom picklist on the Opportunity object based on the kind of opportunity. Where should a Platform Administrator update the option in the picklist?. Fields and relationships. Related lookup filters. Picklist value sets. Record type.

Choose 1 option. A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should a Platform Administrator utilize to import the records to Salesforce?. Data Import Wizard. Manual Import. Data Loader. Dataloader.io.

Choose 1 option. Once an opportunity reaches the negotiation stage at Cloud Kicks, the Amount field becomes required for sales users. Sales managers need to be able to move opportunities into this stage without knowing the amount. How should a Platform Administrator require this field during the negotiation stage for sales users but allow their managers to make changes?. Configure a validation rule to meet the criteria. Create a formula field to fill in the field for managers. Assign the Administrator profile to the managers. Make the field required for all users.

Choose 1 option. The Cloud Kicks sales team has asked that two of the fields that appear on the Opportunity cards in Kanban view be changed to make the cards more meaningful. Which feature should a Platform Administrator access to make this change?. Compact Layout. Record Type. Kanban Settings. Page Layout.