Test ING06

Match the headings with the examples. Written apologies. Accepting responsibility. Assurances.

We can use only two or the following pronouns to complete the sentence: I'm not sure I know the girl______is talking to your mum. Which ones?. Whom. Who. That. Whose.

Yesterdey at the supermarket I met a man______son is in my class. Who. Which. Whom. Whose.

The passive voice is commonly used in newspapers headlines and boards. In these cases the verb "to be" is never omitted. True or false?. True. False.

If the complaint is a serious one, you should always deal with it yourserlf. True or false?. True. False.

All of these words have a strong and a weak form: was, of, can, must. True or false?. True. False.

The direct object of the active sentence becomes the subject of the passive sentence. True or false?. True. False.

When dealing with a complaint, you should comment on what the customer is saying. True or false?. True. False.

Which two of the following sentences are correct?. Peter was sent to a letter. A letter was sent to Peter by Sally. Peter was sent a letter. Peter sent a letter by Sally.

How can we transform the sentence "They have sent him a letter", so that it means the same?. He sent a letter. A letter was him sent. A letter has been sent to him. He has been sent a letter.

Do you want to hold or would you prefer to call_____later. out. back. off. down.

Match the words to make expressions related to money. Make. Six-figure. Car. Pay.

Which expressions are slang terms related to money?. Pasta. Quid. Fiver. Grand.

Only two of the following sentences are correct. Which ones?. The cookies that I bought yesterday are stale. My friends, who they live in Cardiff, are constantly estudying. This is the chair that I bought las Christmas. He's very different from his friends, whom are very annoying.

Which of these expressions is a synonym for a stag party?. Bachelorette party. Bachelor party. Hen night. Hen party.

Which word could we use to complete the sentence: Cristopher Columbus sent a letter____the King. to. by. with. in.

Can you match the two halves of the sentences?. I phoned a moment ago, but I was cut. Please don't hang up, I'm putting you. Please call me. May I ask what this is.

Which or the following pieces of advice would you NOT follow If you had to deal with a complaint?. Do not make notes. Be polite. Repeat the complaint. Listen carefully.

Which expressions can we use when the person we want to speak to is not available?. Could you just let me talk to Mark?. Could I leave a message?. Could you tell James that I called?. Could you ask Patrick to call me back?.

We use the passive voice to emphasize the action. True or false?. True. False.

Decide, before you answer a complaint letter, If the complaint is justified or not. True or false?. True. False.

In the year 1936, the Electric Light bulb. was already being discovered. had already been discovered. were already been discovered. been discovered.

Non-defining relative clauses give detailed information defining a genereal term or expression. True or false?. True. False.

When there are two objects, it is more frequent to begin the passive sentence with the person. True or false?. True. False.

I'm broke, so I can't ______ to go on vacation this year. pay. lend. owe. afford.

Unless the word is specially emphasized, it is usually pronounced in its weak form. True or false?. True. False.

My neighbour, ____has won the lottery!. who works at IBM,. which works at IBM,. whom works at IBM,. whose works at IBM,.

Match the two parts of the expressions. Dangerous. Fire. Flammable. Hearing.

Match the verbs and the prepositions. Spend. Borrow. Charge. Lend.

Match the words and their meanings. Mortgage. Loan. Owe. Tax.