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What is the difference between being fired and being laid off?. Being fired is voluntary. Being laid off is due to company reasons. Being fired means you resigned. There is no difference. Which of these adjectives describes someone who “uses words in a clever and funny way”?. Open-minded. Witty. Encouraging. Polite. When do we use the preposition “at” in the context of work descriptions?. To talk about places. To talk about materials. To talk about people. To talk about the name of the company you work for. How long should an elevator pitch be?. At least 3 minutes. As long as needed. About 5 minutes. No more than 60 seconds. What does “overtime” refer to?. Extra hours worked. A promotion at work. A work break. A temporary job. A person who is “motivated” is someone who…. Avoids new challenges. Is eager to work and succeed. Refuses to take responsibility. Does not care about results. What should you do in a job interview introduction?. Avoid eye contact. Speak confidently. Use informal language. Talk only about personal hobbies. What does “flex-time” mean?. Flexible work schedules. Fixed working hours. Mandatory overtime. A short work shift. What is an essential element of a professional self-introduction?. Being clear and concise. Keeping it long and detailed. Using complex vocabulary. Avoiding any personal details. Which of these adjectives describes a person who “can easy adapt to different situations”?. Honest. Optimistic. Hard-working. Adaptable. What is the purpose of the subject line in an email?. To confuse the recipient. To write a long introduction. To include emojis. To clearly state the purpose of the email. What does “attachment” mean in an email?. The subject of the email. The greeting in the email. The file sent along with the email. The recipient’s email address. Which phrase is best for ending a formal email?. See ya!. Bye-bye!. Best regards,. Later!. If you hear a “busy signal”, what does it mean?. The person is speaking to someone else. The phone is off. The number is incorrect. The call has been disconnected. Which of the following is not a good strategy for handling professional phone calls?. Prepare well and plan ahead. Repeat key information out loud. Speak quickly to finish the call faster. Ask the other person to speak slowly if needed. Which sentence correctly uses Past simple?. He was finish his work early. She didn’t went to the meeting. They studied hard for the exam. We was watching TV last night. If you don’t know the name of the person you’re writing an email to, you should start by saying…. Dear Mr. Dear Ms. Hey there,. To whom it may concern,. Which folder stores emails that have NOT been sent yet?. Inbox. Trash. Outbox. Drafts. What does “to forward” an email mean?. To delete the email. To send the email to someone else after receiving it. To reply to an email. To make the email as unread. Which modal verb expresses obligation?. Can. Must. Should. Could. Which of these is NOT a good strategy for presenting ideas clearly?. Using simple and direct language. Structuring the presentation logically. Speaking without preparation. Practicing in front of someone unfamiliar with the topic. What does “see where we are” mean in a professional meeting?. To decide on the meeting location. To assess the current status of a task or situation. To look at the company’s financial reports. To confirm attendance at the next meeting. Which expression would be best to introduce a new topic in a presentation?. Let’s stick to the agenda. Well, this brings me to the end of my presentation. Turning to our next point…. Let’s recap what we’ve discussed. Complete the sentence. “I was tired. ______ , I went to the gym”. But. Nevertheless. Despite. In spite of. If someone says “Let me expand on this point”, what do they mean?. They will change the topic. They will provide more details about the idea. They will summarise the discussion. They will conclude the presentation. In a meeting, what does “get the ball rolling” mean?. To cancel the meeting. To introduce a new participant. To start the discussion or activity. To rewiew the meeting agenda. What does “kick off” mean in the context of presentations?. To start the presentation. To summarise the key points. To introduce a contrasting idea. To conclude a presentation. What does “takeaway” refer to in a presentation?. The main idea or key message of the presentation. The number of slides in the presentation. A short summary of the speaker’s background. Questions asked by the audience. What does “deviate” meain in the context of a presentation?. To start talking about something irrelevant to the topic. To add supporting arguments to the main idea. To repeat key points for emphasis. To conclude the presentation. What does the expression “stick to the agenda” mean in a meeting?. To discuss every topic in detail, regardless of the agenda. To allow interruptions from participants. To cancel the meeting if the agenda is not followed. To follow the planned schedule and avoid unrelated discussions. What is a negotiation?. A process where both parties try to win without compromise. A technique to manipulate the other party. A discussion where both parties aim to reach an agreement. A way to convince others to accept your terms. What is an appropriate way to ask for more details about a complaint?. Can you tell me exactly what happened? I’d like to understand the sitution better. Are you sure this really happened?. That doesn’t sound right. It’s not a big deal. What does “take it or leave it” mean in negotiations?. It’s a final, non-negotiable offer. It shows flexibility. It’s an invitation for discussion. It indicates willingness to compromise. What is the first stage of a negotiation process?. Making concessions. Stating your points. Relationship-building. Signing the agreement. What is the final step in a negotiation process?. Making counteroffers. Building rapport. Starting a new negotiation. Tying up loose ends. What is the correct structure of a second conditional?. If + present simple, present simple. If + past perfect, conditional perfect. If + present simple, conditional simple. If + past simple, conditional simple. Which of the following is not a step in handling complaints?. Listen. Empathise. Blame the customer. Find a solution. What is an effective way to calm down an angry customer?. Tell them to calm down. Let them vent without interrupting. Ignore them. Immediately offer a discount. What does “making concessions” mean in a negotiation?. Giving up something to reach an agreement. Refusing to change any demands. Avoiding discussion. Ending the negotiation early. What is the purpose of small talk at the start of a negotiation?. To waste time. To build rapport and establish a positive relationship. To delay the actual discussion. To make the other party uncomfortable. How long should a cover letter be?. Two pages. One page. Three paragraphs. As long as needed. What is a correct way to close a cover letter?. Thanks, bye!. Cheers. Yours sincerely. Your friend. What is a good reason to ask a question at the end of the interview?. To demonstrate genuine interest in the position. To negotiate your salary. To keep the conversation going. To evaluate the interviewer. Which of these would be the best sentence to open a cover letter?. This job looks interesting so I thought I’d apply. Let me tell you a bit about myself. I’m available and ready to start. I am writing to apply for the position of Marketing Assistant at your company. What tense is used in the sentence: “She hasn’t finished the project yet”?. Present perfect. Past simple. Present continuous. Past perfect. What does the interviewer likely assess when they ask “Where do you see youself in 5 years”?. Your fantasy career goals. Your interest in retirement. Your willingness to travel. Your alignment with the company’s long-term vision. Which element helps make a CV more scannable?. Paragraphs. Jokes. Bullet points. Long texts. If you “figure out” a solution, what have you done?. Dismissed a problem. Delegate a task. Identified a way to solve it. Avoided the issue. Which of these is a strategic question you might ask in an interview?. What’s the exact salary?. When will I be promoted?. What does success look like in this role?. How often can I work from home?. How can you make the body of your cover letter more compelling?. By repeating your CV. By connecting your skills to the company’s needs. By focusing on personal anecdotes. By writing in an informal tone. |





