Ingles profesional para turismos
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Título del Test:![]() Ingles profesional para turismos Descripción: Venta de productos y servicios turisticos |




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The economic profitability of tourism implies. Maximizing revenue and minimizing cost to ensure long-term financial viability. Minimizing revenue and maximizing cost to ensure long-term financial viability. Maximinizing revenue and minimizing cots. Three of the objects of any touristic company are... Customer sastifacion, development of tourist products and Interlligibity. Customer loyalty, customer satifacion and economic profitability. Quality and excellence in service , development of medical products and economic profibility. sustainability means... Intergrating sustainable practices into the management and marking of tourist services to maximize envioronmental impact. Integrating sustainable practices into the management and markenting of tourist services to create pollution in the cities. Integrating sustainable practices into the management and markenting of tourist services to minimize enviornmental, cultural and social impact and contribute to the sustainable development of destinations. The tourist services can vary depending on the... Personal life of the travelers. Like and dislikes of the travelers about the weather. Destination and preferences of the travelers. Accomodation, transportation and vehicle rental are tourist services. Yes. No. Only accomodation is a tourist services. Shows, concerts and sport events are tithin... Tour guides and tours services. Entertainment services. Transportation services. If you visit a museum , you are making use of... heatly and wellness services. visits to historical and cultural sites services. Tour guide services. choose the correct characteristics of tourism. seasonality, aggregability and subjectivity. homogeneity and economic status. subjectivity, agreegability and uncertainty. The fact that tourism is a intagible means that ... a product is available for everybody. a product has a economic impact on the country. it is not possible to taste, feel, seem, hear or smell the services before purchasing them. seasonality means that... A hotel is opened only during Christmans time. Products depend on th opinion of the customer. Centain products are available dependin on the climatic conditions. Creating and improving the range of tourist services to adapt to market trends is called... developement of tourist products. sustainability. economic profitability. there is always a close link between the product and the consumer, which refers to.. intangible quality of the product. perishing quality of the product. inseparable quality of the product. tourism agencies must always provide a homogeneous set of products. true. false. It depends on the type of product. there are units belonging to the imperial system, used especially in some countries from North America: Litre and centimetre. Volume and ounce. Pound and mililitre. In the tourism sector, the use of imperial system may be relevant. in the promotion and markenting of tourist destinations. in the promotion but not marketing of tourist destinations. in the promotions, markenting and drop of sales. A liter is equivalent to... 50 mililitres. 250 mililitres. 1000 mililitres. A pich is... A tiny amount that can be taken between the thumb and index finger. A great amount that can be taken with two fill hands. An average amount. "There is a little water here", it expresses: A great quantity of water. An average quantity of water. a small quantity of water. Theere are any interesting products in this store. This sentences is grammatically: Correct. Incorrect. The plural form of woman is. Wimen. Women. Woman. The songular form of children is. Childs. Child. Children is only plural. The added valeu refers to... The additional development experienced by a product or services after having undergone a transformation process. The additional price experienced by a product or services after having undergone a transformations process. the additional improvement experienced by a product or service after having undergone a transformation process. the role of industries within the tourism sector is crucial because it is in charge of... selling the products the way the industry considers it will be better sold. promoting the economic benefits of tourism. facilitating the movement of people and assembly of diffeerent copanies of the sector that work togetheer in order to make a product so attractive. Some examples of added services are. Catering service and concierge services. Education service and public services. Transportation service and scientific services. Concierge service has to do with. Organizing conferences and talks about the environment. planning of outdoor activities. organizing activities, restaurant reservations, ticket purchases, etc. In order to make a product attractive, it is needed: Colllaboration of a sngle company, which occupies a good postition within the market sector. only the economic investment od a company. Contribution of a set of companies who coordinate professionally the process to make a good final product. Providing professional assistance and directions to tourists on the city is related to... Tour guide services. recreational activities service. Customer assistance and service. The age of the guests is never a factor influncing the demand of additional services. True. false. it depends on the type of hotel. Cross-selling and up-selling are two strategies used by companies in order to: generate more income. increase popularity. adapt to the needs of customers. cross-selling is a market strategy in which... the seller makes the buyer acquire a product at low price. the seller makes the buyer acquire an additional product only for specific reasons. the seller makes the buyer acquire an additional product diferrent form their original intention. Upselling is a mechanism which. the seller makes the client acquire a worse product compared to their original intention. the seller persuades the client to get two product: an original one and a complementary. the seller makes the client acquiere a better or more complete product compared to their original intention, which is usually more expensive than the original one. Companies are intending to seek payment methods that con be... safer, faster and more personalized. only safer. faster and personalized but necessarily safer. the emergence of mobile phones and social networks is responding in a positive way to the needs of companies to improve the payment methods. True. False. Some examples of onnline applications designed to make a payment are: Amazon and aliexpress. ApplePay and Temu. MobilePay , WeChat and Alipay. Some payment methods that are being used nowadays are. Memory cards. Cryptocurrencies and Pre-paid cards. Computer cards and applePay. Paypal is an useful payment method that... helps you ivest safely the money on your personal account. reduces your interest rate and improves your monthly. prevents online frauds and acts as an intermediary between customer data security and online theats. Ewallets and apps allow travelers... to make online reservations. to make bookings, pay for products or services and complete any type of transaction from the mobile phone. to protect your personal account by means of an anti-theft system that collects your data. BNPL is beneficial for consumers because it allows them... to make a balance between your personal and general expenses. to increase your credit card information. to separate travel expenses form essential household expenses. In a market like tourism, these aspects are relevant to consider. the service quality, customer satisfaction and customer´s opinions and reviews. just the service quality. the customer satisfaction andcustomer´s opinions. The benefits of hotel chain after offering additional services are. Expand direct sales opportunities, decrease associated incomes and reduce dependency on online. Expand direct sales opportunities , increase associated income and reduce dependency on online travel. Expand direct sales opportunities, increase associated incomes and facilitate dependency on online travel angencies agencies travel agencies. In the past, GDS was a tool only used by…. airlines agencies. medical services. market agencies. GDS can be defined as: a hardware that enables, hotels and travel agencies and airlines to access users’ reservations and itineraries in real time. a software that enables, hotels and travel agencies and airlines to access users’ reservations and itineraries in real time. a software that enables, hotels and travel agencies and airlines to access personal information of people who are booking at a hotel. Regarding the benefits of using a GDS: identifying areas of improvement in the purchasing process. facilitating the management and distribution of products. ease of payment, global databases, price comparison, real-time information access and ability to modify reservations. The main documents needed for the touristic products commercialization are: booking sheet, service file, client records, accounting benefits and control documents. booking sheet, service file, control documents, client records and customer’s services personalisation. booking sheet, service file, client records, accounting forms and control documents. In the service file, it is included: all data related to the sale, from the person making the sale to the payment of suppliers, but it does not show the reference number. all data related to the sale, from the person making the sale to the payment of suppliers as well as the description of services contracted. only the data related to the sale between seller and customer. With respect to the client records: Individual client record collects information about the company using services. Corporate client record includes information about the companies using services, like business name, corporate address and company’s business activity as well as tax information, among other things. There is only a type of client records, which is the individual client record. The sentence “Hello, I’m Mr Peterson, from Youth studies company Inc.” and I’m reaching out to discuss potential collaboration opportunities” is used to present different positions within a business conversation. True. False. When a speaker who is talking about business includes this sentence on his speech “going back to our earlier discussion about pricing…”, he is trying to: open the negotiation. close the negotiation. return to a topic that has been presented before. As for the definition of “reservation”. verbal or written agreement between the client and the passenger. written agreement between the client and the passenger. informal agreement between the client and the passenger. Types of guests: walking, passive and dayguest. non-walking, noshow and dayguest. walking, noshow and dayguest. |