To run short of something means that you have got plenty of that particular thing. Verdadero Falso.
You disagree with a service or goods provided by a company.
How do we call the expression of discontent in that situation?
Give ONE word. (It begins with C).
If somebody is on a sick leave, they ... don't go to work don't go to work because the doctor allows them don't go to work because they feel ill.
How do we call the document issued by the seller? invoice purchase order PO.
How do we call the approximate calculation of the value of something? estimate invoice purchase order.
"Only if programming ... so difficult to master!", Josh complained. isn't weren't wouldn't be.
Match these definitions with the appropriate verb. to send something somewhere by any means of transport (ship, plane, lorry, ...) to hand something over to someone.
If you want to create a user manual suited to everybody, it's best to [1] highly [2] language in favour of [3], simple [4]. You should also [5] the problem trying to be solved and [6] a solution.
If the problem is a complicated one, break it down into small parts. This is called [7]. [1] [2] [3] [4] [5] [6] [7].
To have something in stock means you can not use it at the moment. Verdadero Falso.
"Don't place the order for the switches, they're bad quality".
He ... us not to place the order. suggested warned invited.
If during their internship period you show somebody the ropes, you ... explain how to do an activity show them around the company tell them where the changing room is.
We're going to focus ... quality. by on to.
How do we call the document accompanying a shipment listing the description and quantity of the goods? purchase order invoice delivery note.
Match the words and expressions with the examples. The moment the package is expected to arrive at the consumer’s place The moment the order will be dispatched from the supplier's warehouse.
As we were [1] switches, Phil phoned our [2] to ask them if they had switches [3]. They confirmed they did, so, we [4] the order and asked about the [5] conditions. [1] [2] [3] [4] [5].
Learn how to install an SSD in a desktop PC
1. Start by [1] down your computer and [2] all the cables from the [3].
2. You [4] remove one of the side panels of the [5]. The [6] side panel can be [7] by the large thumb [8], which are [9] to remove by hand.
3. [10] off the side panel. [1] [2] [3] [4] [5] [6] [7] [8] [9] [10].
4. Find the hard drive and [1] you'll find another [2].
5. Slide the [drive] into place with the [3] connectors facing [4].
6. [5] up the holes to screw into [6]. [1] [2] [3] [4] [5] [6].
7. Locate an unused power [1] inside the computer and [2] it into the SSD power [3].
8. You need an [4] cable to connect from the [5] to the SSD.
9. [6] the side panel back in, [7] it into place and [8] in the cables. [1] [2] [3] [4] [5] [6] [7] [8].
Under no circumstances should you try to repair the drive yourself as it could invalidate the ....
Give ONE word.
Companies buy the materials needed for production from ... supplies suppliers purchasers.
One of the quality targets our company wants to achieve next year is the reduction, in a 10%, of .... products thanks to the control of deviations. faulty faultless fault.
"OK. We won't go on holiday this year", they said.
They AGREED ..... on holiday this year. not to go not go not going.
Choose the appropriate word to complete the sentence. The goods will be ..... to your firm in three working days The ... confirms the payment was received. The ... is a request indicating the type of item and the quantity needed. Once we receive the payment, the goods will be .....
Quality Control is a [1] to ensure a [2] or product follows a [3] set of [4] criteria or meets the [5] of the client. [1] [2] [3] [4] [5].
How do we call the document issued by the buyer? PO invoice Purchase order.
If you disagree with the service received in a firm, you write a ... complain complaint note.
To ship goods ................... means that those goods are taken right to your door.
Give THREE words.
An imperfect product, a defective product is called .. product. fault faulty faulting.
If somebody is on sick leave, they are late for work. Verdadero Falso.
Do we have cable testers ...? at stock in stock on stock.
How do we call the approximate calculation of the value of a service, for example?
Give ONE word.
Quality deficiency reports help employees to ..... the claims. keep track of keep track keep track with.
When you run ............... material, you need to contact your supplier asap.
Give TWO words.
To deliver is ... to hand something over to someone to do a service in exchange for money to send something somewhere by any means of transport.
Match these definitions with an appropriate word. Document issued by the seller Document that lists the description and quantity of the goods delivered Document issued by the buyer.
When in your firm you teach somebody how to do an activity, you ... show a rope teach them the ropes show them the ropes.
How to install a graphics card
1. [1] your power supply. If you don't have enough power, your computer will not [2] .
2. [3] that your motherboard is [4].
3. [5] your old drivers.
4. [6] the computer and open the [7] [1] [2] [3] [4] [5] [6] [7].
5. [1] the expansion [2]. Insert the new graphics card and [3] it using case screws.
6. [4] in the power connectors.
7. [5] up the case and [6] the new [7]. [1] [2] [3] [4] [5] [6] [7].
What's to ship? to send something somewhere by any means of transport to hand something over to someone to do a service in exchange for money.
A. Bjarne starts saying that nobody should call themselves a [1] if they knew only [2] language and [3] is a good number for languages to know reasonably well ....... isn't a bad number, somewhere between three and seven. Let's see, my list is going to be sort of [4] because it's going to be the list of languages that are [5] and [6], I'm afraid. Let's see [7], [8], [9], [10].
B. In the final half he points out that these languages create a cluster (group / number of things held together) in a way that if you knew either five of the ones Bjarne previously mentioned, you would actually know the others. [1] [2] [3] [4] [5] [6] [7] [8] [9] [10].
Speaker number 4, a woman named Echo Rantanen says: "I wanna say thank you to all the system administrators out there. You keep us [1], you keep us [2] Thanks [3]"
Speaker 5: [4] respect to all the [5] out there. Congratulations and keep doing an [6] job"
Speaker 7, Omar Santos: "This is Omar from Cisco [7]"
The last one, Scott Empson: "I just wanna say a big thank you to all the sysadmins out there. The work that you do is [8], we couldn't live [9] you, so [10] and thank you; once again, thank you." [1] [2] [3] [4] [5] [6] [7] [8] [9] [10].
Here you are some information about Sysadmin Day 2018. Read the text and then match some expressions from the text with a suitable word or definition. to shower somebody come rain or shine jam-free printer token gift public acknowledgement daunting task to put out fires.
Warranty claim : [1] claim for [2] or [3] of or [4] for non-performance or under-performance of an item as provided for in its warranty document. [1] [2] [3] [4].
Test : [1] used (under actual or simulated environmental or operating conditions ) to [2] and [3] capabilities, characteristics, effectiveness, reliability, and/or suitability of a [4] . [1] [2] [3] [4].
Estimate : [1] of a quantity based on experience and/or information available at the time, with the [2] that other pertinent facts are unclear or unknown. An estimate is almost the same as an [3] [4], and the [5] (and least accurate) type of modeling. [1] [2] [3] [4] [5].
1. To begin the installation, we will first [1] the [2] [3] on the motherboard.
2. [4] the mounting holes on the motherboard with the screw holes. You may need to move the motherboard to make the screw holes [5].
3. [6] the motherboard to the [7] with the help of the [8] that come with the motherboard. [1] [2] [3] [4] [5] [6] [7] [8].
4. To [1] the processor, [2] it on the processor [3] and [4] it with its [5]. [1] [2] [3] [4] [5].
5. [1] the cooler unit on the processor. The cooler unit is [2] with this cable to the bar [3]. In some processors instead of a processor
[4] there's a processor [5], into which we [6] the processor to [7] it. [1] [2] [3] [4] [5] [6] [7].
6. The [1] [2] of the BSU has a larger [3] as compared to the [4] of the other [5] of the BSU. [1] [2] [3] [4] [5].
7. We will next connect the [1] to the motherboard. The [2] are connected to [3] [4] connectors on the motherboard.
8. Once all the [5] [6] are made to the motherboard it would be [7]. [1] [2] [3] [4] [5] [6] [7].
The goal of “Task scheduling” is to address the [1] of tasks.
The team members will work [2] and in a [3] [4].
Once the individual task is [5] , everybody [6] on to the large group.
The [7] as a whole discusses the appropriateness of the tasks. [1] [2] [3] [4] [5] [6] [7].
A: Hello. Can I help you?
B: Hello. Yes, can I speak to the [1] department manager, please?
A: Yes, who [2] I say is calling, please?
B: It is Aitor Eizaguirre, from GygaTech.
A: I'll put you [3]. (pause). You can speak now, Mr. Eizaguirre.
C: Hello?
B: Good morning. Is this the [4] department manager?
C: I'm afraid it is not. He is on a sick leave but you can speak to me. My name is Josh Smith.
B: All right, Mr. Smith. Nice to meet you. My name is Aitor and I belong to the Quality Control section of my enterprise. We've had a last minute [5] and are [6] [7] of BSU cables, I was wondering if you could provide us.
C: Yes, sure.
B: Well, that would be great. We would need to know all the details, price and [8] conditions.
A: Of course, we would be talking about € 1, 50 per unit [9].
C: Ok. Listen, can you [10] the information by email so that I can show my supervisor?
B: Certainly, I'll send you an email today.
C: Thank you, we'll give you an answer as soon as possible.
B: Thanks, bye.
C: Good bye. [1] [2] [3] [4] [5] [6] [7] [8] [9] [10].
What is the difference between to ship and to deliver ?
The main difference is that when you ship , the goods travel only by ship. Verdadero Falso.
What is the difference between to ship and to deliver ?
The difference is that when you deliver you write the name and location of the individual who requested the ordered goods. Verdadero Falso.
Fill in the gap with one word or expression from the dialogue you read above.
Shipping goods ..... ..... ..... means 'straight to your door.' Implying that they take the goods out of their building and bring it straight to the door of your house. As opposed to sending it to a post office where you then have to collect it. (3 WORDS).
Select with arrows: What can turn dissatisfied customers into active promoters? What is the action that can calm the situation? What can add customer´s frustration?.
Read the paragraph below and fill in the missing verbs. Look at the article called "Handling Customer Complaints" above if you are not sure.
[1] to the Customer
* Complaints don’t always [2] themselves. Someone who is requesting the same information for the 5th time isn’t asking for information anymore ... it’s a complaint!
[3] Complaints
* Everyone in the organization should [4] and [5] complaints. All this input should funnel to one place where your objective is to [6] a valid database of complaints.
[7] Complaints
* [8] complaint categories that make sense for your organization so that you can get to a root cause analysis. [1] [2] [3] [4] [5] [6] [7] [8].
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