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Universal Containers has a Lightning record page that supports both the mobile app and desktop. An app builder has downloaded a custom Lightning component from AppExchange, but users are unable to view the component on mobile devices. What can be the issue?. A. The record page needs to be activated. B. The component needs to be activated. C. The component has been developed for Desktop Pages. D. The record page template is unable to support mobile devices.

Actions on a Lightning Page allow you to __________. A. Send e-mail, create a task, and create or update records. B. Clone records, add users, and assign permissions. C. Send e-mail, send outbound messages, and launch a flow. D. Send e-mail and delete or clone records.

Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records, only the hiring Manager and VP of HR should be able to create salary applicant records. What should the app builder recommend to meet this requirement?. A. Configure the hourly record type as the default and instruct non-management users to accept the default record type. B. Update the org-wide default to private and create a sharing rule for the role of recruiting manager. C. Remove "create" permission for the salary applicant object for everyone except the manager and VP. D. Create a permission set containing the salary record type and assign it to the appropriate users.

The recruiters at Universal Containers have requested that the candidate list view match the look and feel of the employee referral web page. What can be used to accomplish this?. A. Record Types. B. Publisher Actions. C. Visualforce. D. Page Layouts.

Universal Container installs an unmanaged package. Which of the following are true: (choose 2). A. Unmanaged packages don't have a version number. B. Components of unmanaged packages can be edited. C. Unmanaged packages have a namespace prefix. D. Tests are executed during deployment. E. Unmanaged packages can be upgraded.

What are the limitations of Schema Builder when creating a custom object?. A. "Save" should be clicked each time a new object, field, or relationship is created. B. Custom fields can be added to any custom objects, excluding formula field types. C. Fields and relationships can be created, but they will be unable to add the fields to the page layout from the canvas. D. Relationships can be made to any custom objects, but any relationships to standard objects should be built in Lightning Object Manager.

Universal Containers wants to display a message when an opportunity close date is less than 60 days in the future. What can be used to display different text on the opportunity record depending on the number of days until the target close date?. A. Formula Field. B. Process Builder. C. Workflow Update. D. Sales Process.

Universal Containers (UC) uses a custom object to track expense reports. UC wants to automatically post updates on a record's feed whenever an expense report has been approved Which social feature can be used to accomplish this?. A. Auto-response rule. B. Feed Quick action. C. Approval process. D. Feed tracking.

Universal Containers (UC) tracks Account locations in Zip Code, a custom text field with a validation rule to enforce proper formatting of the US ZIP+4 code for UC's orders. What formula should the app builder create on Order to display only the first five digits of Zip Code from the parent Account?. A. TEXT(Account.Zip_Code_c, 5). B. BEGINS(Account.Zip_Code_r, 5). C. LEFT(Account.Zip_Code_c, 5). D. LPAD(Account.Zip_Code__r, 5).

Due to the complexity of the Universal Containers sandbox release schedule and requirements, it is advised that change sets are used as often as possible to migrate from one environment to another. Which three common items can an app builder move when using a change set? Choose 3 answers. A. Standard fields. B. Web-to-lead. C. Custom field. D. Custom object. E. Apex class.

A custom object named Assignment has a private sharing setting that grants access using hierarchies. The organization has a role hierarchy where the "Specialist" role reports to a "Manager" role which reports to a "Director" role. The director role is at the top of the role hierarchy. A user who is the manager role creates a new Assignment record. Who can send this record?. A. The record owner and the managers in their hierarchy. B. The record owner and the directors in their hierarchy. C. The record owner and those above the specialist role in their hierarchy. D. The record owner and the specialists in their hierarchy.

Which statement is true about an external id field? Choose 2 answers. A. The field must contain at least one number and at least one letter. B. The field must be unique since duplicates are not allowed within salesforce. C. The field can be unique based on case-sensitive or case-insensitive values. D. The field contains unique records identifiers from a system outside of salesforce.

An app builder has downloaded a component from the AppExchange successfully; however, they are unable to add it to the Lightning home page. Which two reasons can be preventing the app builder from being able to add the custom component? Choose 2 answers. A. The component is tagged for record pages instead of home pages and is not showing up in the App Builder. B. My Domain must be deployed to add custom components to the page with the App Builder. C. The component requires a developer permission to add it to the page with the App Builder. D. A custom tab must be created to add custom components to the page with the App Builder.

Need to change ownership when field of custom object changed. A. Apex trigger. B. Assignment Rule. C. Visual Workflow. D. Vaidation Rule.

Universal Containers has a single Contact Lightning record page. A component takes up a lot of room on the page and is NOT needed by users with a Marketing profile. What should the app builder use to solve this Issue?. A. AppExchange. B. Component visibility filter. C. Field-level security. D. Detail page layouts.

Universal Containers provide access to Salesforce for their sales, service and marketing teams. Management wants to ensure that when user login, their home tab provides access to links and documentation that are specifically relevant to their job function. How can this requirement be met?. A. Expose specific elements within a home page custom component determined by role. B. Create separate home page custom components and layouts; assign to user by profile. C. Create separate home page custom components and layouts; assign to user by role. D. Exposespecific elements within a home page custom component determined by profile.

The convert button on leads should NOT appear until the lead status picklist is set to a qualified. What should an app builder suggest to meet these requirements?. A. Page layout, record types, process builder field update. B. Custom button, validation rule, record types. C. Picklist dependency, page layouts, record types. D. Process builder field update, quick action, record type.

Universal Con conducts evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, their managers,and their managers' executives canview the rep's evaluation record, but the reps should not be able to view the executive comment field on their review. A. Using custom settings, manage field access with record types and page layouts. B. Use a private sharing model granting access using customer settings, managefield access with page layouts and field-level security. C. Use a private sharing model granting record across using hierarchy, managefield access with record types and field-level security. D. Hierarchy, manage field access with field-level security.

An app builder wants to create a new field using Schema Builder. Who will get access to the new field by default?. A. Internal profiles. B. All profiles. C. Standard profiles. D. No profiles.

At Universal Containers, the Account object has a Master-Detail relationship with an Invoice custom object. The app builder would like to change this to a lookup field, but is not able to do so. What could be causing this?. A. The Account record includes Invoice roll-up summary fields. B. The Account is included in the workflow on the Invoice object. C. The Invoice must have at least one Master-Detail field for reporting. D. The Invoice records have existing values in the Account.

What is the name for an object that enables a many-to-many relationship between two other objects?. A. Child Object. B. Junction Object. C. Schema Object. D. Parent Object. E. Connector Object.

In order to create an App Launcher component in Lightning what must an admin do?. A. Join the pilot Lightning App Builder team. B. Purchase a license for the Lightning App Builder. C. Navigate to Setup-Customize-User Interface to enable the component for the Lightning App Builder. D. Contact Salesforce to have the component activated for the Lightning App Builder.

What is a true statement regarding roll-up summary fields? Choose 2 answers. A. The roll-up summary field inherits the field - level security of the child object. B. Roll-up summary fields can only be created on the master of a master-detail relationship. C. Multi-select picklist fields can be used in the field column of roll-up summary filters. D. Changes to the value of a roll-up summary field column of roll-up summary filters.

The services manager would like to highlight case age. When a case is new, they would like to see a green flag on the case record. The flag should be yellow if the case is still open after one day. Tha flag should be red when cases are open after three days. Which two options should an app builder use to implement this requirements? Choose 2. A. VLOOKUP. B. Quick action. C. Image. D. Formula field.

A company wants to invite customers to chatter, what options can a customer have?. A. @mention other members of the group. B. Request to join public groups. C. Invite other members to groups they are a part of. D. Add them on FB,Twitter and Instagram.

Cloud Kicks (CK) wants to simultaneously delete a Suppliere record and all Supplierltem__c records if a partnership ends with a supplier. What solution could an app builder use to meet the requirement?. A. Many-to-many. B. Master-detail. C. Indirect lookup. D. Hierarchical.

Customer services wish to analyze how many open cases there are each day over a period of time. How can they achieve this?. A. Summary Reports. B. Matrix Reports. C. Analytic Snapshot. D. Tabular Reports.

At Ursa Major Solar there is a requirement for a new field called Planet Details on the Planet object where users can write detailed descriptions that can include pictures and links. What field type should the app builder utilize to fulfill this requirement?. A. Long Text Area. B. URL. C. Rich Text Area. D. Multi-Select Picklist.

What should be done to provide managers access to records of which they are not the owner in a private sharing model?. A. Set the Manger field for each User Record on the Manager's team. B. Create a Manager profile and select the "View My Teams Data" option. C. Create a Manager Permission set and select the "View All Data" option. D. Define a Role Hierarchy and use the Grant Access Using Hierarchies option.

Universal containers has several new fields they requested for the opportunity product object. What should an app builder be able to configure using a formula field ?. A. A hyperlink to the parent account of the parent opportunity. B. A Rich text area field that uses HTML to bold certain characters. C. A mix of functions and concatenation of 10 account fields and 10 opportunity fields. D. A combination of the opportunity`s text and a description fields.

Which objects can be members of a campaign? Choose 2 answers. A. Contact. B. Account. C. Opportunity. D. Lead.

In Salesforce Classic, Universal Containers provides access to Salesforce for their Customer Support and Sales Operations teams. Management wants to ensure that when users log in, their home tab provides access to links and documentation that are specifically relevant to their team's function. How can this requirement be met?. A. Create three home page custom components and three layouts; assign user by profile. B. Create two home page custom components and two layouts; assign to users by profile. C. Create three home page custom components and three layouts; assign users by team. D. Create two home page custom components and two layouts; assign to users by team.

A junction object has two Master-Detail relationships. What happens to a junction object record when either associated master record is deleted?. A. The record is deleted and placed in the recycle bin. B. The master record can't be deleted if it has a child record. C. The look-up field on the junction object record is cleared. D. The record is permanently deleted and can't be restored.

An app builder needs to change the data types of a few custom fields. The appbuilder is not able to delete and recreate any of the fields, nor modify any apexcode. Which data type change will require the app builder to perform additionalsteps in order to retain existing functionality?. A. Changing the data type of a field used in a report from text to an encrypted field. B. In lead conversion from number to text. C. In an apex class from number to text. D. As an external ID from number to text.

Cloud Kicks's management team frequently travels and wants to approve requests from their team on the go via Chatter Where would an app builder enable this ability?. A. Approval Process Settings. B. Chatter Feed Tracking. C. Chatter Settings. D. Object Settings.

The VP of Account Management at Universal Containers has requested that all Contacts' mailing postal codes match the associated account's shipping postal code. How can this be enforced using validation rules?. A. Create a validation rule using a Not Equal operator. B. Create a validation rule using a Compare operator. C. Create a validation rule using the DISTANCE() function. D. Create a validation rule using the GEOLOCATION() function.

Universal con needs a field on the account to track how many opportunities are closing within the next 30 days. What can be used?. A. Process builder. B. Workflow rule. C. Roll-up summary field. D. Apex code.

When do you need to refresh a sandbox? (Choose two.). A. Anytime. B. When you are done making changes to it. C. 3 Hours before you need it. D. When modification have been made to the production organization.

Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement be met? Choose 2 Answers. A. Create a workflow rule on the User object to assign a permission set. B. Create an approval process on the User object to assign a permission set. C. Create a lightning process on the user object to launch a flow. D. Create a flow on the user object to assign a permission set.

Universal Containers wants to test code against a subset of production data that is under 5 GB. Additionally, Universal Containers would like to refresh this sandbox every weekend. What type of sandbox should be used to accomplish this?. A. Developer Pro. B. Developer. C. Full. D. Partial Copy.

Universal Containers manages leads in a Lead qualification queue where sales reps can accept ownership of the Lead. Campaign members are required to have a sales owner. What validation rule should an app builder configure?. A. NOT(ISNEW() && ISBLANK(Lead.Owner:Queue.Id)). B. AND(ISNEW(), ISBLANK(Lead.Owner:User.Id)). C. NOT( ISBLANK(Lead.Owner:Queue.Id)). D. AND( ISBLANK(Lead.Owner.Id) ).

Universal Containers has deployed custom tabs to Production via changes sets, without including the profile settings or permission sets. What is the settings for the visibility of custom tabs?. A. Custom tabs are default on for all uses. B. Custom tabs are hidden for all users. C. Custom tabs are default off for all users. D. Custom tabs are NOT deployed.

Which three standard component types are available in the Lightning App Builder? Choose 3 answers. A. Filter Text. B. Rich Text. C. Record details. D. Plain Text. E. Recent Items.

A business user wants a quick way to edit a record's status and enter a custom due date field from the record's feed in Salesforce1 Mobile App. What could be used to accomplish this?. A. Custom quick access link. B. Custom Button. C. Custom URL formula field. D. Custom Action.

Universal container has included its orders as an external data object into Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account. Which relationship do you create?. A. Lookup Relationship. B. Hierarchical Relationship. C. Master Detail Relationship. D. Indirect Lookup Relationship. E. External Lookup Relationship.

Which capability allows an app builder to grant object-level access? (Choose two.). A. Assigning a user a Permission Set that allows Read and Edit access to an object. B. Assigning a user a Profile that allows Read access to an object. C. Assigning a user a Role that allows Read access to an object. D. Assigning a user a Public Group that allows for Read and Edit access to an object.

A developer wants to make sure that all fields on his new custom object are editable to all profiles. What should be checked on field level security?. A. Enable Visible and Read-Only. B. Enable Visible but Disable Read-Only. C. Disable Visible and Read-Only. D. Disable Visible but Enable Read-Only.

Universal Containers has two teams: Sales and Services. Both teams interact with the same records. Sales users use ten fields on the Account record. Services users use three of the same fields as the Sales team, but also have five of their own, which the sales team does not use. What is the minimum configuration necessary to meet this requirement?. A. One profile, one record type, one page layout. B. Two profiles, two record types, two page layouts. C. Two profiles, one record type, two page layouts. D. One profile, two record types, one page layout.

Which values must be defined when creating a new Opportunity stage? Choose 3. A. Amount. B. Close date. C. Type. D. Probability. E. Forecast category.

Which three statements are true about Master-Detail relationships? (Choose three.). A. SF displays a waiting page after you request to change a master detail to a look-up or vice versa. B. You can't convert it if there is a roll-up summary field. C. A look-up can be converted to a master detail if there are existing records with null values. D. Converting a look-up to master detail changes the OWD to Controlled by Parent.

Universal Containers wants to build a recruiting app that allows for multiple positions to appear on customobjects websites and postings. UC requires a report that shows the related custom objects of postings. Which two items should an app builder configure to implement this?. A. Configure a postings object with lookup field to both positions and websites. B. Configure a postings object with master detail field to both positions and websites. C. Create two new custom report type. D. Utilize the standard report type.

Which two are capabilities of record types? (Choose two.). A. Displaying different page layouts. B. Having multiple record types on one record. C. Filtering picklist values. D. Displaying different field labels.

UC would like to embed a chart of all related opportunities, by stage, on the account details page. Which type of report should use. A. A tabular report on the opportunity object. B. A tabular report on the account object. C. A summary report on the opportunity object. D. A summary report on the account object.

Universal Containers is setting up salesforce for the first time. Management wants the sales and marketing teams to have different navigation names in the salesforce1 mobile app. Which option is available to an app builder to satisfy the requirement?. A. Create public groups for sales and marketing and create mobile navigation menus for each group. B. Create sales and marketing profiles to ensure read access to different objects. C. Create mobile navigation menus for both the sales and marketing profiles. D. Create roles for sales and marketing and assign a custom homepage layout for each role.

Which three statements are true about Master-Detail relationships? (Choose three.). A. A Master-Detail relationship cannot be created if the custom object on the detail side already contains data. B. Deleting a master record in a Master-Detail relationship deletes all related detail records. C. Master-Detail relationships can convert to a lookup relationship if no roll-up summary fields exist on the master object. D. Master-Detail relationships cannot be converted to a look-up relationship. E. Standard objects can be on the detail side of a custom object in a Master-Detail relationship.

Ursa Major Solar wants to provide sales console users with an Incredible experience, with the most-used components easily accessible at all times. What solution can enable reps to see and access these components from anywhere within the app without leaving the pagere where the team is working?. A. Home page. B. Utility bar. C. Global actions. D. Favorites.

Universal Containers has two types of customer support processes: Platinum and Diamond. The app builder created separate record types for each process on the Case object. The customer support team should not be able to create new cases with the Diamond record type. How can this requirement be met?. A. Update the organization-wide defaults to private. B. Remove the ability for the support team to create new case records. C. Make the record type hidden to all users and then use sharing rules to share it. D. Update the profile to remove the Diamond record type from the support team.

Ursa Major Solar wants to convert the relationship between Galaxy and Star from a lookup relationship to a master-detail relationship so each Galaxy record can be equipped with a roll-up summary count of Star records. Which two considerations should be made? Choose 2 answers. A. The Galaxy object has fewer than two existing master-detail relationships. B. The Galaxy object is required to contain existing roll-up summary fields. C. The Star records are all required to have an existing value in their Galaxy field. D. The Star object has fewer than two existing master-detail relationships.

What is recommended to refresh a fullsandbox?. A. After a major production release. B. Whenever a new production used is added. C. Within 3 hours of when it is needed. D. After UAT sign-off.

An app builder received a request to extend record access beyond the organization-wide defaults configured. Which two features satisfy this requirement? Choose 2 answers. A. Sharing Rules. B. Manual Sharing Rules. C. Permission Set Groups. D. Public Groups.

Universal containers uses a private Account sharing model. They have a Process Improvement team with representatives from multiple departments that need s to view all accounts that have been flagged as problem accounts. How should this team be granted access to the records?. A. Use a record owner sharing rule that is shared with the Process Improvement role. B. User a record Owner sharing rule that is shared with the Process Improvement public group. C. Write a trigger to use Apex Managed Sharing to grant access with the Process Improvement team. D. Use a criteria-based sharing rule where the account are shared with the Process Improvement public group.

Which two report formats can be used as a source report to configure a reporting snapshot? Choose 2 answers. A. Tabular format. B. Summary format. C. Joined format. D. Matrix format.

An app Builder creates an Account validation rule on the Industry field that will throw an error if the length of the field is longer than 6 characters. Another App Builder creates a workflow rule with a field update that sets the Industry field to Technology whenever the Billing City field is set to San Francisco. What will happen the next time a sales person saves an Account with a Billing City of San Francisco?. A. The record will save and the Industry field will change to Technology. B. The record will save but the Industry field will not change to Technology. C. The record will not save and the validation rule's error message will be displayed. D. The record will not save and no error message will be displayed.

The convert button on leads should NOT appear until the lead status picklist is set to a qualified. What should an app builder suggest to meet these requirements ?. A. Page layout, record types, process builder field update. B. Process builder field update, quick action, record type. C. Custom button, validation rule, record types. D. Picklist dependency, page layouts, record types.

At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases while other users provide customer support with case records. What is the minimum required configuration for an app builder to enable different users to see different fields, based on the case type?. A. Record Types, Page Layouts, Field Sets, and Profiles. B. Record Types, Page Layouts, Permission Sets, and Profiles. C. Record Types, Page Layouts, Case Teams, and Profiles. D. Record Types, Page Layouts, Support Process, and Profiles.

What is a self-relationship?. A. A lookup field to the user object. B. A lookup to the global search. C. A relationship of account to opportunity owned by the same owner. D. A lookup field to the same object.

The app builder has just created a Visual Workflow for the VP of Service. Which two Flow be accessed by users? (Choose two.). A. Quick Action. B. Visual Workflow Launcher. C. From a Process. D. Custom Button.

A sales manager would like to look at an account record and view charts of all of the related open opportunities. Closed/won opportunities, and open cases. How many report charts can be added to the account page layout to meet this requirement?. A. 3. B. 2. C. 1. D. 4.

Universal Containers needs the 18-digit record ID from Opportunity records when exporting data to Excel in order to ensure each record is treated uniquely. What formula should an app builder use to create this new field?. A. CASESAFEID(Id). B. ISNUMBER(Id). C. TEXT(Id). D. VALUE(Id).

Which of the following sequences of milestones would represent a typical application lifecycle?. A. Development, User Acceptance Testing, Production Migration. B. Development, Integration Testing, User Acceptance Testing, Regression Testing, Production Migration. C. Development, Integration Testing, User Acceptance Testing, Staging, Product Migration. D. Development, Training, User Acceptance Testing, Staging, Production Migration.

DreamHouse Realty is building a custom Lightning app to track its expanding solar water collection business. The Lightning app currently contains a custom Lightning record page with standard components. From which two resources should an app builder get custom components to bring into the new Lightning app? Choose 2 answers. A. AppExchange. B. Import Wizard. C. Visualforce. D. Apex Code.

What is true about dashboard filters? (Choose three.). A. Filters can be added to dashboards that contain Visualforce components. B. Filters aren't applied when you schedule or e-mail a dashboard. C. You can't filter data on a joined report in dashboard view or add a filter to a dashboard that only has joined reports. D. It's not possible to filter on bucket fields.

A production org includes custom objects containing confidential information. A sandbox is needed that includes data records, excludes all of the confidential objects, and can be refreshed weekly. What steps should an app builder take to meet these requirements?. A. Create a Full Sandbox and use a sandbox template. B. Create a Partial Copy Sandbox and use a sandbox template. C. Create a Developer Sandbox and schedule Data Loader to download selected object data weekly. D. Create a Developer Pro Sandbox and schedule Data Loader to download selected object data weekly.

What sandbox should you use for data load and integration testing?. A. Full Sandbox. B. Developer. C. Partial Copy. D. Developer Pro.

An app builder is creating a Lightning record page and has added Mobile & Lightning Actions to the page layout. What two components could be included on the layout to display the actions? Choose 2 answers. A. Path. B. Activities. C. Chatter. D. Highlights panel.

For an external object relationship, you can create an external lookup relationship. What type of object(s) can be the parent?. A. External. B. Standard or Custom. C. Standard or External. D. Custom.

Universal containers wants to display the real time stock price for each account on the account record page. How should an app builder implement this request?. A. Install a solution from the appexchange. B. Create a lightning web component. C. Build a visual flow that users API calls.

Which two relationship types can be defined with external object? Choose 2 answers. A. Cross-Organization Lookup. B. External Lookup. C. Indirect Lookup. D. External Master-Detail.

Which use case can be accomplished using a custom link?(Select 3). A. To external system using data of salesforce. B. To a process to update current record. C. To create a custom visual flow. D. Navigate to Apex trigger. E. To create a record page.

Which permission is required to install and uninstall packages from Salesforce AppExchange?. A. Create AppExchange Packages. B. Download AppExchange Packages. C. Manage Package Licenses. D. Upload AppExchange Packages.

Universal Containers has limited in-house development resources, but would like to support online payment processing for its products. What is the recommended solution to meet this requirement?. A. Configure Outbound Messaging to send a message to an external Payment Gateway. B. Install an AppExchange product to provide Payment Gateway processing. C. Configure price books, products, and payment schedules to enable this capability. D. Work with developers to develop custom code for payment processing.

Which two options are available to an app builder when defining an object-specific Create Record custom action? (Choose two.). A. Specifying the fields and layout of the action. B. Redirecting the end user to the detail page of the target object. C. Pre-defining field values on the target object. D. Allowing the end user to choose the record type.

The VP of Marketing wants to broadcast an e-mail to 10,000 contacts in Salesforce on a regular basis, but realizes Salesforce's mass e-mail functionality has a limitation on the number of e-mails that can be sent each day. What action should the app builder take?. A. Research and evaluate products available on AppExchange to send mass e-mails. B. Request Salesforce increase the number of maximum daily e-mails. C. Develop Apex code and Visualforce pages to send the e-mails. D. Download all Contacts to a CSV file and use an e-mail client to send the e-mails.

Universal Containers uses a custom object called Projects. When managers assign projects they set a custom field on the Uroject called Estimated Hours. Once set, users should be able to decrease but not increase the value. How can an app builder meet this requirement?. A. Create a formula held that uses the PREVGROUPVAL function. B. Create a validation rule that uses the PRIOR VALUE function. C. Create a validation rule that uses the ISCHANGED function. D. Create a formula default value for the custom field.

Which of the following is true about Roll-up Summary Fields?. A. Roll-up Summary can be used to compute SUM, MIN, MAX, AVG over a set of records. B. Roll-up Summary can only be set on the parent of a Master-Detail or Lookup relationship. C. Roll-up Summary Fields are readonly. D. The results of the Roll-up Summary is displayed on the child in a master-detail relationship.

Universal Containers uses a private sharing model for opportunities. This model CANNOT be changed due to a regional structure A new sales operations team has been created. This team needs to perform analysis on Opportunity data, all should have read arid write access to all Opportunities. What are two recommended solutions for the app builder to give the users appropriate access? Choose 2 answers. A. Create a criteria-based sharing rule to share all opportunities with the sales operations private group. B. Create a criteria based sharing rule to all opportunities with the sales operations public group. C. Add a permission set with 'View All" and 'Modify All'' opportunity permissions enabled. D. Add a manual share for all opportunities with each user on the sales operations team.

Global actions can be created to let users create which of the following kinds of records? (Choose three.). A. Opportunity. B. Question. C. Users. D. Chatter Post. E. Event (without invitees). F. Products.

What is a true statement in regards to creating custom report types?. A. Once a report type is saved with a standard or custom primary object, the primary object cannot be changed for that report type. B. Any object can be chosen unless the object is no visible to the person creating the report type through security settings. C. The detail object in a master- detail relationship cannot be added as a secondary object on a custom report type. D. When the primary object is a custom object and is deleted, then the report type and any reports created from it must be deleted manually.

An app builder wants to show groups as the last navigation menu item in the salesforce1 mobile app. however, the app builder is not able to select groups as one of the items on the drop-down menu. What could cause this?. A. Groups is showing up in the recent section and not in the navigation menu. B. Groups is not included in the selecteCreate a criteria based sharing rule using the projects department that grd list for the navigation menu. C. Groups is included in the smart search items but not on the navigation menu. D. Groups cannot be the last item in the navigation menu.

Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records. How should an app builder implement this requirement?. A. Create a Process Builder and use a field update on the Case object. B. Create a formula field on the Case object using the TEXT function. C. Create a formula field on the Account object using the ISPICKVAL function. D. Create a roll-up summary field using Support Level on the Account object.

An app builder has been asked to provide users a way to identify a Contact's "Preferred Contact Method" direction on Contact record. Users need to be able to identify whether a phone number or an email, is the Contact's preferred communication method. Which filed type will allow the App Builder to accomplish this with the fewest fields possible?. A. Formula. B. Picklist. C. Email. D. Checkboxes.

Which two relationship types can be defined with external objects? (Choose two.). A. External Master-Detail. B. Indirect Lookup. C. Cross-Organization Lookup. D. External Lookup.

Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants to permanently ensure the gift cards are unable to be moved across any other Account once it is created. On the gift card object, what type of field should be created to support this requirement?. A. Formula. B. Lookup relationship. C. Roll-up summary. D. Master-detail relationship.

An app builder wants to use Process Builder to automate some of the work being done by the sales team. What are three capabilities of Process Builder that can improve productivity? Choose 3 answers. A. Delete a related record. B. Update a related record. C. Create a child record. D. Send an email alert. E. Send an outbound message.

An app builder is loading data into Salesforce. To link new records back to the legacy system, a field will be used to track the legacy ID on the Account object. For future data loads this ID will be used when upserting records. Which two fields attributes should be selected? (Choose two.). A. Unique. B. External ID. C. Text (encrypted). D. Required.

Universal Containers has a Lightning record page that supports both the mobile app and desktop. An app builder has downloaded a custom Lightning component from AppExchange, but users are unable to view the component on mobile devices. What can be the issue?. A. The component has been developed for Desktop Pages. B. The record page needs to be activated. C. The component needs to be activated. D. The record page template is unable to support mobile devices.

Which of these is true about the Lookup Relationship?. A. Security access of the child record is dependent upon the parent record. B. Deleting an object deletes its children. C. Roll-up Summary Field can be used to perform basic operations over all children of a parent record. D. Parent is not a required field and may be omitted.

An app builder has been asked to integrate Salesforce with an external web service. The web service must be notified every time an Opportunity is Won. Which two can satisfy this requirement? (Choose two.). A. Use a workflow rule and an outbound message. B. Use Process Builder and Apex code. C. Use Process Builder with an outbound message. D. Use a flow and an outbound message.

Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit opportunities into the Secure Commitment Stage to eliminate manual submission. Which three features would meet the business requirements' Choose 3 answers. A. Process Builder. B. Workflow. C. Chatter action. D. Flow. E. Apex.

An app builder needs to change the data types of a few custom fields. The appbuilder is not able to delete and recreate any of the fields, nor modify any apexcode. Which data type change will require the app builder to perform additionalsteps in order to retain existing functionality?. A. Changing the data type of a field used in a report from text to an encrypted field. B. In lead conversion from number to text. C. As an external ID from number to text.

When a user creates a record by using an object specific create action, what feed item for that record appears? (Choose three.). A. In the user profile feed for all users who can view the record. B. As the first entry in the feed for the new record. C. In the feed for the record on which the new record was created. D. In the Chatter feed of the first user who follows the record on the record was created. E. In the Chatter feed of the user who created the record.

Universal Containers wants to understand return on investment for the latest advertising buy. They currently use a private security model for all objects. What should an app builder recommend?. A. Utilize Account Hierarchies and Roil-Up Summary fields. B. Change to a public security model. C. Run an opportunities pipeline report. D. Configure Campaign Hierarchies and Campaign statistics.

Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact Retail Opt In picklist field to Yes. What validation rule would an app builder use to prevent other users from making this update?. A. AND( $UserRole.Name = 'Marketing', ISPICKVAL(Retail_Opt_In_c,"Yes") ). B. AND( $UserRole.Name != 'Marketing', Retail_Opt_In_c = "Yes" ). C. AND( $UserRole.Name != 'Marketing', ISCHANGED(Retail_Opt_In__c), ISPICKVAL(Retail_0pt_In_c,"Yes") ). D. AND( $UserRole.Name = 'Marketing', Retail_Opt_In__c = "Yes" ).

Cloud Kicks has leads owned by users and queues. The sales manager wants the status to change to working when a user takes ownership. What does an app builder need to have in the criteria to ensure the process runs without error?. A. NOT(ISBLANK([Lead].OwnerId)). B. BEGINS([Lead].OwnerId, ,,005"). C. [Lead].Owner:User.Role Is Null = False. D. [Lead].Owner:Queue.OwnerId Is Null = True.

Universal Containers uses a custom picklist field Account Region on the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account. How should an app builder meet this requirement?. A. Create a formula field on the Contact object > Set the value of the formula to ISPICKVAL(Account.Account_Region__c). B. Create a picklist field called 'Account Region' on Contact object > Create a workflow rule to update this picklist field if the Account Region field on the Account is changed. C. Create a formula field on the Contact object > Set the value of the formula to TEXT(Account.Account_Region__c). D. Create a text field called 'Account Region' on Contact object > Create a workflow rule to update this picklist field if the Account Region field on the Account is changed.

An app builder has created a report for sales people to view records from the custom object, some users have complained that they are unable to see all of the appropriate records. What steps should be taken to ensure data visibility within the report? Choose 3 Answers. A. Check reports filter. B. Check organization-wide defaults. C. Check the user's profile for object settings. D. Check Sharing rules. E. Check the report folder sharing settings.

Universal Containers has a junction object called Invoices with a primary Master-Detail relationship with Accounts and a secondary Master-Detail relationship with Contacts. The app builder has a requirement to change the primary Master-Detail relationship to Lookup. What happens to the Master-Detail relationship with Contacts?. A. The Contacts Master-Detail values are cleared from invoices. B. The Contacts Master-Detail also converts to Lookup. C. The Contacts Master-Detail field is deleted from the object. D. The Contacts Master-Detail becomes the primary.

Actions on a Lightning Page allow you to do which of the following?. A. Send email and delete or clone records. B. Send email, create a task, and create or update records. C. Send email, send outbound messages, and launch a flow. D. Clone records, add users, and assign permissions.

Which object can be member of a campaign? (Choose 2). A. Contact. B. Account. C. Opportunity. D. Lead.

Universal Containers uses a custom object to track open job positions. They would like to automatically post updates on a record's feed whenever a position stage is changed. A. Auto-response rule. B. Feed Quick Action. C. Workflow rule. D. Feed tracking.

Universal containers require different fields to be filled out at each stage of the opportunity sales process what configuration steps san an app builder use to meet this requirement?. A. Add the path component to the lightning record page. B. Set page layout required fields based on the current stage. C. Create a process builder to prompt the user for field information. D. Define record types and page layouts for each stage.

Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account's billing state. This value should not change after the Opportunity has been created. What is the recommended solution to configure this automation behavior?. A. Roll-up-summary field. B. Formula Field. C. Workflow. D. Apex.

Universal Containers sales reps can modify fields on an opportunity until it is closed. Only the sales operation team can modify the post closed follow-up dates and post closed follow-up comments fields. How can these requirements be met?. A. Use field-level security on page layouts to restrict editing fields. B. Use field level security to mark fields as read only on the sales profile. C. Use record types with field sets and restrict editing fields using field-level security. D. Use multiple record types, page layouts and profiles.

Ursa Major Solar's sales team has been struggling to enter data on mobile since rollout; the team dislikes scrolling through all of the fields to input only the necessary data. How could the app builder solve this with minimal impact to desktop users?. A. Reorder the fields to make sense for the reps when in the field. B. Update the training documentation with better screenshots. C. Deselect the phone radio button on the Lightning record page assignment. D. Filter components by device using Form Factor.

Which two may occur if workflow rules are reevaluated after a field change by a field update? (Choose two.). A. A recursive loop potentially results in exceeding governor limits. B. Workflow rules trigger validation rules on field updates. C. Cross-object workflow rules result in re-evaluation after field change. D. Workflow rules trigger more workflow rules to be re-evaluated.

How would you ensure that records of a particular object are visible only to the user, and users higher in the role hierarchy? Choose 2 answers. A. Set org wide sharing default for the object as private. B. Define a role hierarchy. C. Define a profile list. D. Set org wide sharing default for the object as manager view.

A business user wants a quick way to edit a record's status and enter a custom due date field from the record's feed in Salesforce1 Mobile. What could be used to accomplish this?. A. Custom quick access link. B. Custom URL formula field. C. Custom Button. D. Custom Action.

Universal Containers would like to collaborate with its customers within Salesforce, and has decided to enable the "Allow Customer Invitations" Chatter setting. What permission is granted to Customers when invited to Chatter Group?. A. The ability to invite members to groups of which they are a member. B. The ability to@mention accounts of which they are a contact. C. The ability to request access to public groups. D. The ability to interact with members of their groups.

Universal Containers would like to show different picklist values to different groups of user in a custom picklist field. What should be configured?. A. Record Types. B. Page Layouts. C. Field-level security. D. Permission sets.

What is true regarding changing the field type of a rich text area?. A. It is not possible to change the field type of a rich text area. B. Rich text area fields can be converted but only to a long text area field type. C. Images in a rich text area are deleted when the field type is converted. D. Rich text area fields can be converted to a text area field type but data may be truncate.

Universal Containers needs a field on the Account to track how many Opportunities are closing within the next 30 days. What can be used to accomplish this goal?. A. Roll-up Summary Field. B. Apex Code. C. Workflow Rule. D. Process Builder.

Universal Containers require different fields to be filled out at each stage of the Opportunity sales process. What configuration steps can an app builder use to meet this requirement?. A. Create a Process Builder to prompt the User for field information. B. Add the Path component to the Lightning record page. C. Define record types and page layouts for each stage. D. Set page layout required fields based on the current stage.

An App Builder wants to deploy a new version of an auto launched flow to production in an active state so that the new functionality Is immediately available to users What should the App Builder rake Into consideration when planning the deployment?. A. Grant user access to the Flow. B. Verify there is an Apex test that provides test coverage for the Flow. C. Manually activate the Flow after deployment. D. Include the Process Builder calling the Flow In the deployment.

Field type conversion. Which of the following are true? (Choose two.). A. Data can be lost converting from number to currency (assuming that field lengths are identical). B. Data can be lost when converting from auto-number to text. C. Data can be lost when converting from simple picklist to multi picklist. D. Information can be lost when converting from text area (rich) to text area (long).

Which statement is true when using record types to control picklist value. (Select 2). A. If a picklist value is added to the master picklist, then the new value must be manually included in the appropriate record types. B. If values are added to the Opportunity Stage, Case Status, and Lead Status fields, then the values must be manually adjusted for each record type. C. If a record type is renamed, then the list of values included in that record type are also changed to newly renamed record types. D. If a picklist value is removed from the master, then it is no longer available when records assigned to that value are unchanged.

An app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects. Which three field types could be used in roll-up summary fields to accomplish this? (Choose three.). A. Currency. B. Percent. C. Date. D. Checkbox. E. Time.

Universal containers require different fields to be filled out at each stage of the opportunity sales process. what configuration steps san an app builder use to meet this requirement?. A. Set page layout required fields based on the current stage. B. Define record types and page layouts for each stage. C. Create a process builder to prompt the user for field information. D. Add the path component to the lightning record page.

Your manager has asked you to create an object with radio buttons that track a rating of 1-5. How will you achieve this?. A. Create a dependent picklist that feeds the radio button type field. B. Create a formula field. C. Create a Visualforce page with radio buttons. D. Create a radio button with 5 option.

What is a user case for validation rules?. A. Prevent non-managers from joining a private Chatter Group. B. Prevent deals with less than a 10% discount from entering an approval process. C. Ensure Zip/Postal Codes are entered in the correct formal. D. Restrict partner Lead visibility to the channel sales team.

Which two statements are true about record types? Choose two answers. A. They can be used to control user role hierarchy. B. They can be enabled by profile and permission set. C. They allow different page layouts and mandatory fields. D. They allow different picklist values for all picklist fields.

Universal containers wants to provide a different view for its users when they access an Account record in Salesforce1 instead of the standard web version. How can this be accomplished? Choose 2 answers. A. By adding quick actions in the publisher section. B. By adding Visualforce page to the mobile cards section. C. By adding a mobile layout and assigning it to a profile. D. By adding actions in the Salesforce1 action bar section.

DreamHouse Realty (DR) is expanding into subsidized housing by partnering with local government entitles. DR uses Sales Cloud and has enabled field history tracking on the Opportunity object. Due to increased Information requirements, the App Dev team is changing Text Area (Long) fields to Rich Text fields to allow for up to 1,000 characters and better descriptions. Which two considerations should be made by the team?. A. Data loss may occur when changing custom field types. B. Field History Tracking records value changes of 255 characters or less. C. Rich text field values of all lengths are displayed fully in reports. D. Audit Trail is available through REST API extracts.

Universal Containers has created two custom objects called Seminars and Attendees. Organization-wide defaults for those objects have been set to private. Universal Containers wants to set up a new junction object between these objects. A select group of users should be able to edit records in the junction object. Which two steps should an app builder take to configure the proper security?. A. Set Sharing Settings to Read Only on both master-detail relationship fields. B. Create an owner-based sharing rule that gives Read access to the junction object. C. Set lookup filters on both junction object relationship fields. D. Create owner-based sharing rules that give Read access to the master objects.

Which three Salesforce functionalities are ignored when processing field updates in workflow rules and approval processes? (Choose three.). A. Field-level security. B. Record type picklist value assignments. C. Multiple currencies. D. Validation rules. E. Decimal places and character limits.