SN CSA examen 2026 - 2

A dark theme or mode is available for some of the Now Platform capabilities in the Next Experience UI to allow users to fine-tune their experience and help alleviate their eye strain. Which of the following products can support the dark theme? Select 3 Answers from the below options. Assessments and Surveys. Knowledge Management. Natural Language Understanding. AI Search. Dashboards and Reports.

> Your director has requested you to generate a snapshot of your groups’ monthly resolved incidents and automatically email it to the executive group on the first day of each month. What ServiceNow capability do you use?. Report Statistics. Data Collector. Interactive Filters. Self-Service Analytics. Published Reports. Scheduled Reports.

What needs to be configured to create a new form view?. Form Layout. Related List. List Design. List Layout.

What role do you need in creating or updating access control rules?. sn_sec_cmn.admin. security_admin. sn_sec_int.admin. sn_si.admin.

What type of relationship is recommended between Incident and SLA tables to report on incidents resolved by SLA per incident category? Tu respuesta es incorrecta. Many-to-Many. Database Views. Extensions. One-to-Many.

What are the three main screen elements of the Now Platform User Interface? Select 3 Answers from the below options. Application navigator. Content frame. Banner frame. System settings. User menu.

Which option allows you to update existing Target Table records when importing data from an import set?. Unique. Coalesce. Transform. Mandatory.

You need to go back to review a record you just looked at recently. What is one of the quickest ways to navigate back to the same record?. Impersonate another user. Expand every application in the All applications tab. Select the record from the History tab. Navigate back to its corresponding list.

What framework in Flow Designer helps you select the next component in your flow from a list of AI-generated recommendations?. AI Search. Generative AI Controller. Flow Diagramming. Predictive Intelligence. Now Assist.

What is Configuration Management Database (CMDB)?. A database used to store configuration records throughout their lifecycle. Components of an infrastructure required to deliver a product or service. A set of tools and databases that are used to manage an organizations configuration data. A table that contains a specific type or group of CIs that share common attributes.

From the end user's perspective, how are the products and services in the service catalogue organised?. Tasks and Subtasks. Tickets and Requests. Incidents and Problems. Categories and Subcategories.

Which search feature can you use to narrow down search results in ServiceNow?. Platform Locators. Containers. Context Finder. Wildcard Characters.

What are the two available knowledge article types? Select 2 Answers from the below option. Wiki. CSS. HTML. Plain Text.

What changes are automatically reflected in dynamic application services?. Any change to the operational status of a CI. Any CI reclassification in the CMDB. Any unmatched CI that are not found in the CMDB. Any change to CI relationships in the CMDB CI Relationship table.

Which field type displays records from another table?. String. Attachments. Choice. Reference.

What service catalogue component allows for multiple catalogue items to be logically grouped as one request?. Variable Set. Order Guide. Catalogue Item. Record producer.

Which user authentication method is used when it authenticates the user name and password configured in identity providers with a matching user account in the ServiceNow instance?. External Single Sign-on (SSO). Digest Token. Local database. Multi-factor.

Which of the following are database view limitations? Select 3 Answers from the below options. It is not possible to edit data within a database view. The ‘where’ clauses defined in the database view cannot be based on indexed fields. In a clone request, database view tables cannot be added as a data preserver. Database views cannot be created on tables that participate in table rotation.

A filter is a set of conditions applied to a table to help you find and work with a subset of data. In the Now Platform, filter conditions are also referred to as: CHOOSE 1. Field Values. Breadcrumbs. Title Bars. Column Headings.

> Which of the following are valid report-sharing options? Select 4 Answers from the below options. Take a screenshot. Clone. Schedule. Add to dashboard. Export to PDF. Publish.

How do you group the records on a list based on the State field? Select 3 Answers from the below options. On the State column title, click Context menu > Group By State. On the Filter menu, select Group By > State. On the natural language filter, type ‘group by state’ and select the Ask button. On the Filter navigator, type ‘groupby.state’ and press enter. On the list Context menu, select Group By > State. In the Search box under the State column title, type ‘group’ and press enter.

Which feature allows users to manage notifications they receive about various activities occurring on the platform?. Now on Now. Platform Chat. ServiceNow Mobile. Subscriptions.