SN CSA examen 2026 - 3

Which of the following statements are true about import sets? Select 3 Answers from the below options. You can import data from several different file formats or external data sources. Creating an extremely large import set can cause delays and system outages. Transform map is the conversion of data from an import set table to another table. The Import Set Deleter scheduled job cleans up all import set data every day at midnight. Import Sets cannot add data to encrypted fields.

What is a CI? Select 3 Answers from the below options. Intangible (e.g. business services, email) entities. Tangible (e.g. hardware, software, servers) entities. configuration_admin role. Configuration Item. Configuration Management Database.

What variable type do you use to allow requesting a catalogue item on behalf of another user or multiple users?. Single Line Text. Lookup Select Box. Requested For. List Collector.

What integration with Catalog Builder enables you to translate the content of the catalogue items on the Catalog Builder dashboard?. Internationalisation Framework. Translation Framework. Localization Framework. Globalisation Framework.

What is granted to non-administrators for them to develop applications?. The developer Role. Delegated Development. The itil Role. Access Control.

What model/standard across applications helps track life cycle stages and stage statuses for CIs effectively?. CMDB Data Model. Product Catalogue Data Model. Universal Task data model. Common Service Data Model.

Which table does the Change Request [change_request] extend?. Task [task]. Incident [incident]. Request [sc_request]. Problem [problem].

An Access Control List (ACL) rule only grants users access to an object if they meet all of the following permissions required by the matching ACL rule. Select 3 Answers from the below options. Either the matching table level or the field level for the Record ACL rules must evaluate to true. The user must have one of the roles in the required roles list. If the list is empty, this condition evaluates to true. The condition must evaluate to true. The script must evaluate to true or return an answer variable with the value of true.

Which of the following tabs are used to configure an email notification? Select 3 Answers from the below options. What the subject is. What it will contain. Who will receive. When to send. Which email template.

What application enables you to discover Personally Identifiable Information (PII) within the ServiceNow instance and classify, report, or act on the PII?. Data Discovery. Data Separation. Data Privacy. Data Classification. Data Filtration.

What is the best way to share a knowledge article with another user?. Sharing the keywords. Taking a screenshot. Copying and pasting the text. A permalink.

How do you define an Access Control List (ACL) rule to prevent user access unless the role, condition, and script requirements are all met?. Query_match operation. Deny-Unless decision type. UserIsAuthenticated security attribute. Read-only Protection policy.

Which of the following roles CANNOT be delegated? Select 2 Answers from the below options. user_admin. role_delegator. admin. itil.

What field type on a form has a clickable icon that provides a preview of the associated record?. Function. Database. Information. Reference. Lookup. Preview. Clickthrough. Pop-up.

You can access CMDB Data Manager from CMDB Workspace, built using UI Builder components. What can you do using the CMDB Data Manager? Select 3 Answers from the below options. Monitor the overall health and performance of the CMDB. Create new Configuration Item (CI) classes in the CMDB. Review and approve or reject assigned tasks. Perform regular data backups for the CMDB. Manage retirement definitions and exclusion lists. Administer and manage policies and tasks.

Which icon allows you to access resources such as ServiceNow documentation and user guide?. Question mark icon. Funnel icon. Book icon. Lock icon. Gear icon. Magnifier icon.

What results are displayed on the menu when searching for the keyword 'service' in the Filter field? Select 2 Answers from the below options. Any module with a name containing 'service'. Only applications, sections and modules with names containing 'service'. All modules and sections within the 'Service Desk' application. Only applications with a name containing 'service.'.