TEMA 3

1.- What management model allows grouping a company's activities according to the logical sequence in which they are carried out?. A. Department-based management. B. Production-based management. C. Process-based management. D. None of the above.

2.- The action carried out in a company for which an employee is responsible is: A. The process. B. The activity. C. The sequence. D. The task.

3.- Which of these is not an objective of process management?: A. Controlling the work of departments. B. Understanding how inputs are transformed into outputs and how information connects different activities. C. Achieving a business orientation toward the customer and their needs. D. Providing a systematic view of the business.

4.- Which of these is not a basic component in a process?: A. Inputs. B. Outputs. C. Scheduling. D. Control system.

5.- In a Data Flow Diagram, intermediate data are stored in: A. The Data Dictionary. B. Data Stores. C. Processes. D. None of the above.

6.- In process-based management, the value system is: A. All of the company’s activities. B. The entire set of the company’s processes. C. Only the activities that generate profit for the company. D. None of the above.

7.- Problems in a functional organization arise because: A. Information from one area may not be transferable to another. B. Activities may be carried out in a fragmented way. C. Departments may have different perspectives on the same activity. D. All of the above.

8.- Structured analysis: A. Defines the software and hardware needed to model the company’s processes. B. Uses object‑oriented techniques to define processes. C. Ensures that each employee performs their tasks correctly. D. Determines the sequence and work procedures for a process.

9.- In structured analysis using Data Flow Diagrams, the design is: A. Bottom‑up. B. Top‑down. C. In both directions. D. Indifferent.

10.- Which of the following is not a basic element of a process?. A. Control system. B. Scheduling. C. Inputs. D. Outputs.

11.- The components of an Information System are: A. Input, Transformation, and Output. B. Objectives, Data, and Processes. C. People, Data, and Processes. D. People, Data, Processes, and Technology.

13.- Which of the following is not an advantage of Process Management?. A. Eliminating non–value‑added activities. B. Reducing costs. C. Clearly defining the chain of command. D. Improving quality.

Structured analysis does not ensure that the activities of a process are carried out: A. As quickly as possible. B. In the correct way. C. By the right people. D. In the correct order.

When carrying out process improvement, Business Process Reengineering (BPI/BPR): A. Makes small adjustments to processes. B. Implements gradual, incremental improvements to processes. C. Makes deep, radical changes, and previously defined processes are discarded. D. None of the above.

In BPM, what is established is: A. How information works. B. What is done in the company. C. What generates business value. D. What business managers must do.