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Topic 1 (2) Descripción: Ryn crw Autor: Grivaaas OTROS TESTS DEL AUTOR Fecha de Creación: 22/09/2023 Categoría: Otros Número Preguntas: 20 |
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What does ABP stand for? Aviation British Passport Able Bodied Passenger All Booked Passengers Able But Partially. What does ‘WARN’ mean in the context of ‘INFORM/WARN/ACTION’? Repeat the request politely and again give time to absorb information Inform passenger that police will be called on arrival Inform the passenger that he might be restrained if his behaviour continues Inform passenger of your request in a friendly manner. Can a difficult passenger be removed from the flight? Passenger can’t be offloaded from the flight under any circumstances Any cabin crew member can decide to remove passenger from the flight On captain’s authority passenger can be removed from the flight Senior Cabin Crew Member can authorize for the passenger to be offloaded. What evacuation commands can be used when evacuating through an overwing exit in a ditching scenario? All options are correct ‘Leg, shoulder, leg’ ‘Hold the rope’ 'Inflate your lifejacket outside’. What is the definition of STAND? All aircraft's movements on the ground prior to take-off and landing Parking area for the aircraft When all passengers STAND prior to leaving the aircraft When the aircraft comes to a complete stop due to a Rejected Take-Off. Why is ice/snow removed from control surfaces and wings before flight? Ice disrupts airflow over the wings which can alter flight characteristics Contaminants can break away during takeoff and be ingested into the engines Ice disrupts the aerodynamics of the wing decreasing lift All option are correct. How many exits does the Boeing 737-800 have? 10 exits (4 main doors and 6 over wing exits) 14 exits (6 main doors and 8 over wing exits) 8 exits (4 main doors and 4 over wing exits) 12 exits (6 main doors and 6 over wing exits). During an evacuation you notice a pile at the bottom of the slide – what would you do? Do not stop and continue – it will sort itself out Stop and wait for it to clear out Slow the evacuation speed a bit in order to clear the pile Redirect passengers to another exit in the meanwhile. Where would you stow fragile items of hand luggage, for example duty free alcohol glass bottles? In the galley compartment In the overhead locker Under the seat in front where permitted Ask passenger to place it on the floor between the legs. If a passenger informs you that they have noticed ice on the wing, what would you do? Reassure passenger that the Captain is aware and there is no need to panic Disregard the report as trivial – pilots and ground crew check the aircraft before flight Inform Flight crew after takeoff Inform Senior Cabin Crew Member who will immediately pass on the information to the Flight Crew. Which statement is correct regarding crew meals as per Ryanair DAC SOP? All meals must be presented in a Ryanair DAC approved oven bag All meals must be in the oven-suitable containers Crews are not permitted to heat up their own food Both a and b are correct. During the evacuation passenger is hesitant to jump onto the slide – what would you do? Tell them to step aside in order for other passengers to go first Give them a push at the lower back area Tell them to sit and slide Try to convince them to jump. When trying to resolve difficult situation what should you keep in mind/do? Adopt the authority position and end the discussion with ‘these are the rules’ statement Stand over the passenger Remain calm, professional, give information Cross your arms and keep staring at the passenger. What is the definition of HOLD? Having On time/ Late Departures It is a technique used by pilots to slow down the aircraft prior to landing due to Air Traffic Control requests This is when ABP's hold passengers back prior to an evacuation A compartment in the lower deck where baggage and cargo is stowed. If you notice ice/snow on the wing, what would you do? Inform Inform Senior Cabin Crew Member who will immediately pass on the information to the Captain Senior Cabin Crew Member who will immediately pass on the information to the Captainenior Cabin Crew Member who will immediately pass on the information to the Captain Discuss it with other Cabin Crew Members The aircraft is checked by ground crew before the flight, there is no need to inform anyone Both b and c are correct. Which command would you shout during ‘Apron slide’ evacuation? ‘No slide’ ‘Exit unusable’ ‘Sit and slide’ ‘ Stop go back’. Who is permitted to visit flight deck compartment? Positioning Flight Crew All options are correct Regulatory inspector Company personnel with valid airside Airport Identification Card or Crew Identification Card. What does APU stand for? Auto Pilot Unit. Auxiliary Power Unit Automatic Power Unit Audio Power Unit. How would you recognize a narrow body aircraft? It has 10 seats in a row It has two aisles It has 7 seats in a row It has one aisle. Are musical instruments allowed in the cabin? Unless passenger provides ‘permission letter’ they won’t be accepted Will be accepted however maximum number allowed on any one flight is 4 Will be accepted if there are free seats in the cabin Will be accepted if a passenger has purchased the extra seat. |
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